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This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Dear SERVPRO of Torrance,
I thank you and your workers for doing a terrific job. In particular, Crystal Bonham for coordinating the entire repair of the leakage damages to our bathroom and downstairs bedroom. Her astute analysis, organization of work, and dedication is appreciated by my wife and I. I, also pay compliment to Jerry Tanner for his work, effort, and demeanor. He did his work - true professional. You have wonderful workers!
My only concern is the damaged wall-bed. I don't blame you, nor hold you responsible. However, I would welcome your help in getting it repaired so it can be used. Can you help me find someone who can repair it? Please call me (xxx-xxx-xxxx)
Again, much much thanks for a job well done. Happy 2017!
Sincerely yours,
Hank and Naomi
We had a pipe break in the wall of an upstairs bathroom. I filed a claim with my insurance company and they alerted SERVPRO of Torrance. Their dispatcher contacted me within 45 minutes of filing the claim. She said they would have a technician at our location in about 2 hours. When Ricky arrived he inspected the damage, set about marking off the damaged areas, set up containment plastic and then deployed air movers and de-humidifiers. Over the next several days he returned each day to inspect and demolish the damaged drywall and flooring. During the drying time I heard from their dispatcher, Philana, daily. She was very professional and caring. I would certainly call upon their services again if we ever have another catastrophe of this sort.
Fabulous, high quality work. We came back from vacation to find that our water heater had ruptured (up in the garage) and leaked water down through the ceilings and walls all over the place.
Not too much of our stuff or furniture got damaged, but we were totally dreading the experience with our insurance and whoever the heck they use based on horror stories and the bad reputation of the industry. The company the insurance sent, this SERVPRO of Torrance, came out right away, seemed like they did this stuff in their sleep for 20 years, and got the drying and everything started ASAP.
There were some issues/questions with billing and insurance (just like with anything construction related), but the office staff were responsive and got it all worked out with the insurance.
I would definitely go back to these guys at this Torrance office directly if stuff came up in the future and insurance covered it through them (or wouldn't cover something at all) , for second opinions, etc. I was surprised to figure out/learn later that these SERVPROs are independent franchises and sort of compete with each other. Well the Torrance SERVPRO people definitely went the extra mile and are doing everything they can to make you remember them (positively).
With 3 boys in the house and my husband, the carpet gets dirty so quick. We were going to have a party for my sister's baby shower and I could not dare to have all these guests over with a stained carpet. My friend told me SERVPRO does carpet cleaning and I was so surprised because SERVPRO restored the flooded bathroom at my work and I thought they only specialized in that kind of job. I love the remodeled bathroom at my work so I said heck it and contacted them for a quote. The price was reasonable so I moved forward with them. When they came, the workers were super nice and did a great job, way better than my cheap vacuum cleaner. They provide solid services.
We had a broken pipe in the wall in one of our exam rooms and needed to get someone in here to help us pretty quickly! Water was pouring out like crazy. We had called our local plumber and they came over right away to fix the pipe. I had called our insurance company and they recommended SERVPRO of Torrance for helping us with the water damage. I reached out and they immediately put me at ease letting me know that they will take good care of us and not to worry! Within a few hours the technicians arrived at our medical office. Ricky is the production manager and he was sure to go through all the steps with me and what to expect over the next few weeks.They were super clean! I have never seen a construction company clean up the way they did before the job was completed. They came through with all the promises they made and our exam room looks better than it ever did! I will definitely use SERVPRO again may it be for where I work and/or for my home! Very impressive, great customer service and competent workers! It's so nice to know that there still are good companies out there! Thank you SERVPRO of Torrance. You have a customer for life!
I didn't have much knowledge in recovery services because that is not my line of work. I was pretty confused what to do when told to hire a company to restore my home after a flood. I chose SERVPRO and they were able to inform me about every step of the process and what my home needed to be restored. They did great work too, I will definitely be hitting them up for any future restoration needs.
SERVPRO came through for us big time! Their technicians were professional and they arrived right away, working with us to help resolve the flood situation in our home. We needed heavy duty industrial fans to dry out the flooring in our kitchen, hallway, small bathroom and part of the dining room - which ran 24/7 for over a week. The technicians also took pains to tear out the flood damaged areas - including baseboards - while preserving the rest. Well done!
SERVPRO of Torrance is one of the best companies I've worked with for work done on my home. They are truly professionals, their experience shines through in their work. Very pleased with them.
Let's talk service shall we? This company certainly lives up to its name.
They are by far, the most professional service company I have ever used.
I have been using their services for a few years now and they have never disappointed me yet! My girl Philana, and her technicians are quick to respond, usually within 1-3 hours and are courteous. With the rain issues this winter in southern California my condo has been flooded many times and they jump on the job pronto. What more can I say, SERVPRO "Rocks"!
Dear SERVPRO of Torrance,
I thank you and your workers for doing a terrific job. In particular, Crystal Bonham for coordinating the entire repair of the leakage damages to our bathroom and downstairs bedroom. Her astute analysis, organization of work, and dedication is appreciated by my wife and I. I, also pay compliment to Jerry Tanner for his work, effort, and demeanor. He did his work - true professional. You have wonderful workers!
My only concern is the damaged wall-bed. I don't blame you, nor hold you responsible. However, I would welcome your help in getting it repaired so it can be used. Can you help me find someone who can repair it? Please call me (xxx-xxx-xxxx)
Again, much much thanks for a job well done. Happy 2017!
Sincerely yours,
Hank and Naomi
We had a pipe break in the wall of an upstairs bathroom. I filed a claim with my insurance company and they alerted SERVPRO of Torrance. Their dispatcher contacted me within 45 minutes of filing the claim. She said they would have a technician at our location in about 2 hours. When Ricky arrived he inspected the damage, set about marking off the damaged areas, set up containment plastic and then deployed air movers and de-humidifiers. Over the next several days he returned each day to inspect and demolish the damaged drywall and flooring. During the drying time I heard from their dispatcher, Philana, daily. She was very professional and caring. I would certainly call upon their services again if we ever have another catastrophe of this sort.
Fabulous, high quality work. We came back from vacation to find that our water heater had ruptured (up in the garage) and leaked water down through the ceilings and walls all over the place.
Not too much of our stuff or furniture got damaged, but we were totally dreading the experience with our insurance and whoever the heck they use based on horror stories and the bad reputation of the industry. The company the insurance sent, this SERVPRO of Torrance, came out right away, seemed like they did this stuff in their sleep for 20 years, and got the drying and everything started ASAP.
There were some issues/questions with billing and insurance (just like with anything construction related), but the office staff were responsive and got it all worked out with the insurance.
I would definitely go back to these guys at this Torrance office directly if stuff came up in the future and insurance covered it through them (or wouldn't cover something at all) , for second opinions, etc. I was surprised to figure out/learn later that these SERVPROs are independent franchises and sort of compete with each other. Well the Torrance SERVPRO people definitely went the extra mile and are doing everything they can to make you remember them (positively).
With 3 boys in the house and my husband, the carpet gets dirty so quick. We were going to have a party for my sister's baby shower and I could not dare to have all these guests over with a stained carpet. My friend told me SERVPRO does carpet cleaning and I was so surprised because SERVPRO restored the flooded bathroom at my work and I thought they only specialized in that kind of job. I love the remodeled bathroom at my work so I said heck it and contacted them for a quote. The price was reasonable so I moved forward with them. When they came, the workers were super nice and did a great job, way better than my cheap vacuum cleaner. They provide solid services.
We had a broken pipe in the wall in one of our exam rooms and needed to get someone in here to help us pretty quickly! Water was pouring out like crazy. We had called our local plumber and they came over right away to fix the pipe. I had called our insurance company and they recommended SERVPRO of Torrance for helping us with the water damage. I reached out and they immediately put me at ease letting me know that they will take good care of us and not to worry! Within a few hours the technicians arrived at our medical office. Ricky is the production manager and he was sure to go through all the steps with me and what to expect over the next few weeks.They were super clean! I have never seen a construction company clean up the way they did before the job was completed. They came through with all the promises they made and our exam room looks better than it ever did! I will definitely use SERVPRO again may it be for where I work and/or for my home! Very impressive, great customer service and competent workers! It's so nice to know that there still are good companies out there! Thank you SERVPRO of Torrance. You have a customer for life!
I didn't have much knowledge in recovery services because that is not my line of work. I was pretty confused what to do when told to hire a company to restore my home after a flood. I chose SERVPRO and they were able to inform me about every step of the process and what my home needed to be restored. They did great work too, I will definitely be hitting them up for any future restoration needs.
SERVPRO came through for us big time! Their technicians were professional and they arrived right away, working with us to help resolve the flood situation in our home. We needed heavy duty industrial fans to dry out the flooring in our kitchen, hallway, small bathroom and part of the dining room - which ran 24/7 for over a week. The technicians also took pains to tear out the flood damaged areas - including baseboards - while preserving the rest. Well done!
SERVPRO of Torrance is one of the best companies I've worked with for work done on my home. They are truly professionals, their experience shines through in their work. Very pleased with them.
Let's talk service shall we? This company certainly lives up to its name.
They are by far, the most professional service company I have ever used.
I have been using their services for a few years now and they have never disappointed me yet! My girl Philana, and her technicians are quick to respond, usually within 1-3 hours and are courteous. With the rain issues this winter in southern California my condo has been flooded many times and they jump on the job pronto. What more can I say, SERVPRO "Rocks"!