Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Northeast Ontario / Kaiser
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
We had some damage to the siding of our home after a grilling accident, SERVPRO of Northeast Ontario/Kaiser was able to clean everything up and were great to work with.
Our neighbor had a home fire occur in their garage. We were lucky and only suffered from some smoke smell in ours. We saw how great SERVPRO of Northeast Ontario/Kaiser was for our neighbors so we also hired them to help us, and they did great!
SERVPRO of Northeast Ontario/Kaiser has a great team!
I called them for help at my mom's house. They came out fast and did great work!
I woke up one morning around 3:30 am to check on the baby and when I stepped out of my bed I was up to my ankles in water. After waking my husband, we found the source of the problem...a broken washing machine hose. We immediately called SERVPRO of NE Ontario and Kaiser who came out right away and made our middle of the night disaster back to normal within a few days.
We had a fire in our kitchen and they hooked us up in record time. When it was done, it was "Like it never even happened."
We had a small fire damage occur in the kitchen of our home, the soot and smoke spread around the whole house. SERVPRO of Northeast Ontario/Kaiser was great to work with and we felt completely taken care of.
Wildfires came through our neighborhood and we were lucky that our house didn't catch fire but it was covered in soot and the smoke was horrible. SERVPRO took care of everyone on our street and when it was over you could see the damage on the hills behind us, but all our homes didn't smell like smoke anymore.
We had smoke damage in our home from an old appliance and did not know what to do. Luckily our insurance agent recommended SERVPRO of Northeast Ontario/Kaiser to us because they did a fantastic job.
We had some damage to the siding of our home after a grilling accident, SERVPRO of Northeast Ontario/Kaiser was able to clean everything up and were great to work with.
Our neighbor had a home fire occur in their garage. We were lucky and only suffered from some smoke smell in ours. We saw how great SERVPRO of Northeast Ontario/Kaiser was for our neighbors so we also hired them to help us, and they did great!
SERVPRO of Northeast Ontario/Kaiser has a great team!
I called them for help at my mom's house. They came out fast and did great work!
I woke up one morning around 3:30 am to check on the baby and when I stepped out of my bed I was up to my ankles in water. After waking my husband, we found the source of the problem...a broken washing machine hose. We immediately called SERVPRO of NE Ontario and Kaiser who came out right away and made our middle of the night disaster back to normal within a few days.
We had a fire in our kitchen and they hooked us up in record time. When it was done, it was "Like it never even happened."
We had a small fire damage occur in the kitchen of our home, the soot and smoke spread around the whole house. SERVPRO of Northeast Ontario/Kaiser was great to work with and we felt completely taken care of.
Wildfires came through our neighborhood and we were lucky that our house didn't catch fire but it was covered in soot and the smoke was horrible. SERVPRO took care of everyone on our street and when it was over you could see the damage on the hills behind us, but all our homes didn't smell like smoke anymore.
We had smoke damage in our home from an old appliance and did not know what to do. Luckily our insurance agent recommended SERVPRO of Northeast Ontario/Kaiser to us because they did a fantastic job.
About Us
Our History: A Family Serving Families
Vasile and Tamara Petra is a father and daughter team with over 49 years of combined experience in the restoration and construction industries. Prior to becoming the proud owners of SERVPRO of Northeast Ontario/Kaiser, an IICRC Certified Firm, Vasile and Tamara both worked in construction. Vasile for thirty years, and Tamara for seven years. In 2007 they decided to take their construction experience and apply it to the restoration industry and have been happily serving the Ontario community ever since.
“With every job, our goal is to minimize the disruption to the home or business and to restore the damage as quickly and as cost-effectively as possible.” Vasile
SERVPRO of Northeast Ontario/Kaiser specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northeast Ontario/Kaiser can also mitigate mold and mildew from your home or business.
They are passionate about providing the highest level of service and support to their customers and you will find them fielding emergency after hours calls too!
“Emergency repairs can be very stressful. I love walking people through the whole process and helping them until all the repairs are completed. This is the life I have chosen. This is my life and I love it.” Tamara
When Tamara is not assisting her customers with putting their lives back together from disaster, you can find her spending time with her new baby girl, Mara. Her Dad, Vasile, you’ll find traveling to his home country of Romania visiting lots of friends and family.
Commitment to Our Community
As a locally owned and operated business, Vasile and Tamara are invested in their community and are involved in several local organizations that are committed to serving the public and improving the quality of life for all residents and business owners.
SERVPRO of Northeast Ontario/Kaiser understands that working through the aftermath of a disaster or emergency repair can be stressful and overwhelming. From the moment you contact us, we will walk you through the process and be with you every step of the way.
Insurance Information
We will work with the insurance company and can assist you with the paperwork and process.
Specialty Trained and Dedicated Employees
We follow the industry guidelines set by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). We also keep up on the latest advancements in technology in the inspection, cleaning, and restoration industries and are proud of our team of highly trained professionals. All of our employees are required to complete an initial six-week training program and exam and to commit to ongoing training and certification programs including IICRC training, employee certification training, initial franchise training, e-learning, and continuing education classes.
Why SERVPRO?
Exceptional customer service 24 hours a day, every day. You can expect the same level of quality service and response time no matter what time of the day or night you call.
From the time you call, we can be onsite within four hours to immediately begin the cleanup and restoration process. Our advanced equipment allows us to minimize disruption and get your home or business back to pre-loss condition quickly. We are uniquely positioned to assist you with emergency repairs of any size as we have a network of 1700 franchises nationwide that we can work with when necessary.
Certifications
On top of the Institute of Inspection Cleaning and Restoration Certification, (IICRC) certifications, we are also certified in Methamphetamine Decontamination, Crime and Trauma Scene, and we have a General Contractor’s license.
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Methamphetamine Decontamination Certification
- Crime and Trauma Scene Certified by the State of California, Public Health Department
- General Contractor’s License
Affiliations
Vasile and Tamara are members of these local community service organizations:
- Fontana Chamber of Commerce
- Ontario Chamber of Commerce
- Rotary Club of Ontario
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