Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Northeast Ontario / Kaiser
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
Services We Provide
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Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
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Virus, Pathogens and Covid-19 Cleaning Company
Our professionals have the knowledge, training, and specialized cleaning protocols and products to create healthy spaces with a higher standard of clean.
- Virus cleaning service
- Covid-19 and coronavirus cleaning
- Pathogen cleaning
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
SERVPRO of Northeast Ontario/Kaiser helped when we had a water damage, they were great!
We needed to have our office cleaned and SERVPRO of Northeast Ontario/Kaiser came in and gave us complete peace of mind.
We had some rain come in our attic and caused all sorts of damage. SERVPRO of Northeast Ontario/Kaiser was able to dry the wood out and clean up all the stuff we had stored in our attic.
Tamara is the best! One call for a water leak got us back on our feet.
We had a pipe break in our office while we were closed due to COVID and caused a lot of damage. SERVPRO of Northeast Ontario/Kaiser was able to come out quickly when we called and helped clean up and dry out the space.
SERVPRO of Northeast Ontario/Kaiser has a great team!
I called them for help at my mom's house. They came out fast and did great work!
I woke up one morning around 3:30 am to check on the baby and when I stepped out of my bed I was up to my ankles in water. After waking my husband, we found the source of the problem...a broken washing machine hose. We immediately called SERVPRO of NE Ontario and Kaiser who came out right away and made our middle of the night disaster back to normal within a few days.
We bought a house that had been flooded. We didn't know what to do, so we called SERVPRO and they knew exactly how to fix the walls, flooring, and remove all the bad odors. We will call them next time we need help with water damage.
SERVPRO of Northeast Ontario/Kaiser helped when we had a water damage, they were great!
We needed to have our office cleaned and SERVPRO of Northeast Ontario/Kaiser came in and gave us complete peace of mind.
We had some rain come in our attic and caused all sorts of damage. SERVPRO of Northeast Ontario/Kaiser was able to dry the wood out and clean up all the stuff we had stored in our attic.
Tamara is the best! One call for a water leak got us back on our feet.
We had a pipe break in our office while we were closed due to COVID and caused a lot of damage. SERVPRO of Northeast Ontario/Kaiser was able to come out quickly when we called and helped clean up and dry out the space.
SERVPRO of Northeast Ontario/Kaiser has a great team!
I called them for help at my mom's house. They came out fast and did great work!
I woke up one morning around 3:30 am to check on the baby and when I stepped out of my bed I was up to my ankles in water. After waking my husband, we found the source of the problem...a broken washing machine hose. We immediately called SERVPRO of NE Ontario and Kaiser who came out right away and made our middle of the night disaster back to normal within a few days.
We bought a house that had been flooded. We didn't know what to do, so we called SERVPRO and they knew exactly how to fix the walls, flooring, and remove all the bad odors. We will call them next time we need help with water damage.
About Us
Our History: A Family Serving Families
Vasile and Tamara Petra is a father and daughter team with over 49 years of combined experience in the restoration and construction industries. Prior to becoming the proud owners of SERVPRO of Northeast Ontario/Kaiser, an IICRC Certified Firm, Vasile and Tamara both worked in construction. Vasile for thirty years, and Tamara for seven years. In 2007 they decided to take their construction experience and apply it to the restoration industry and have been happily serving the Ontario community ever since.
“With every job, our goal is to minimize the disruption to the home or business and to restore the damage as quickly and as cost-effectively as possible.” Vasile
SERVPRO of Northeast Ontario/Kaiser specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northeast Ontario/Kaiser can also mitigate mold and mildew from your home or business.
They are passionate about providing the highest level of service and support to their customers and you will find them fielding emergency after hours calls too!
“Emergency repairs can be very stressful. I love walking people through the whole process and helping them until all the repairs are completed. This is the life I have chosen. This is my life and I love it.” Tamara
When Tamara is not assisting her customers with putting their lives back together from disaster, you can find her spending time with her new baby girl, Mara. Her Dad, Vasile, you’ll find traveling to his home country of Romania visiting lots of friends and family.
Commitment to Our Community
As a locally owned and operated business, Vasile and Tamara are invested in their community and are involved in several local organizations that are committed to serving the public and improving the quality of life for all residents and business owners.
SERVPRO of Northeast Ontario/Kaiser understands that working through the aftermath of a disaster or emergency repair can be stressful and overwhelming. From the moment you contact us, we will walk you through the process and be with you every step of the way.
Insurance Information
We will work with the insurance company and can assist you with the paperwork and process.
Specialty Trained and Dedicated Employees
We follow the industry guidelines set by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). We also keep up on the latest advancements in technology in the inspection, cleaning, and restoration industries and are proud of our team of highly trained professionals. All of our employees are required to complete an initial six-week training program and exam and to commit to ongoing training and certification programs including IICRC training, employee certification training, initial franchise training, e-learning, and continuing education classes.
Why SERVPRO?
Exceptional customer service 24 hours a day, every day. You can expect the same level of quality service and response time no matter what time of the day or night you call.
From the time you call, we can be onsite within four hours to immediately begin the cleanup and restoration process. Our advanced equipment allows us to minimize disruption and get your home or business back to pre-loss condition quickly. We are uniquely positioned to assist you with emergency repairs of any size as we have a network of 1700 franchises nationwide that we can work with when necessary.
Certifications
On top of the Institute of Inspection Cleaning and Restoration Certification, (IICRC) certifications, we are also certified in Methamphetamine Decontamination, Crime and Trauma Scene, and we have a General Contractor’s license.
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- Methamphetamine Decontamination Certification
- Crime and Trauma Scene Certified by the State of California, Public Health Department
- General Contractor’s License
Affiliations
Vasile and Tamara are members of these local community service organizations:
- Fontana Chamber of Commerce
- Ontario Chamber of Commerce
- Rotary Club of Ontario
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