About Us
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SERVPRO of Hancock Park / Hollywood
About Us
SERVPRO of Hancock Park/Hollywood owned and operated by Raffi and Liz Kitsinian, is dedicated to providing top-quality restoration and cleaning services to both residential and commercial properties in the community. With a strong commitment to excellence, Raffi and Liz have brought a wealth of experience and passion for customer service.
With over 15 years of experience in restoration, Raffi and Liz Kitsinian bring unparalleled level of expertise and commitment to SERVPRO of Hancock Park/Hollywood. They lead a skilled team equipped to manage fire, water, mold and biohazard restoration and remediation as well as specialized cleaning services for residential and commercial properties. As licensed general contractors, they not only handle emergency restoration but also offer full rebuild services to seamlessly restore properties to their original condition—or better—after damage has been mitigated.
With their extensive experience, Raffi and Liz understand the unique challenges that come with each project, enabling them to address issues swiftly, efficiently, and with meticulous attention to detail. Their commitment to using advanced techniques and equipment ensures every job is completed to the highest standards Their experience allows them to anticipate and address complex issues with speed and precision, ensuring quality results and minimal disruption for their clients. SERVPRO of Hancock Park/Hollywood is known for its reliable 24/7 response, thorough attention to detail, and focus on using the latest equipment and techniques to restore properties to their pre-damage condition.
In addition to technical expertise, Raffi and Liz prioritize outstanding customer service, recognizing that restoration often involves stressful and unexpected circumstances. Their team is trained to handle each project with compassion and professionalism, guiding clients through each step of the process and ensuring clear communication throughout.
With their deep-rooted industry knowledge and a commitment to excellence, SERVPRO of Hancock Park/Hollywood, led by Raffi and Liz Kitsinian, stands as a trusted restoration partner in the community, dedicated to restoring peace of mind, one property at a time.
Service Area
Certifications
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- WRT - Water Damage Restoration Technician
Affiliations
- IICRC
- Los Angeles Chamber of Commerce
What our
customers are saying
Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need. I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems. I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.
When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!
Great Team! Thank you, SERVPRO of Hancock Park/Hollywood.
I called SERVPRO of Hancock Park/Hollywood and their team showed up within a couple of hours of my initial call. They were able to immediately start on our house, and were very polite and professional from the start. They did an excellent job in resolving the issues, and worked within the budget set from my homeowners insurance. I would highly recommend them to anyone in need of expedient and professional remediation!
I would highly recommend SERVPRO of Hancock Park/Hollywood to all my friends, family, & colleagues!
Had some leaky pipes in my wall that where causing damage, response time was very quick and the work was handled really well.
Had no complaints about the work whatsoever, along with fixing my issue the process was very informative.
After coming home from vacation I found my whole kitchen and dining room flooded with water after my sinks pipe burst. It was late on a Saturday night and didn't know what to do. I called my insurance and they had me contact SERVPRO. I was afraid no one would answer at 1 in the morning but a lady named Joann answered. Within a hour her and her crew came out and put equipment to start drying. Joann constantly contacted me with new updates and even though I had to leave my home for a few days I came back to a perfect home once again. I would highly recommend them to family and friends. Very professional and on top of everything!
I'm not going to lie, posting reviews isn't my thing but SERVPRO of Hancock Park/Hollywood did an amazing job with the water damage I suffered at my property a couple months ago. Talk about being responsive and showing excellent customer service throughout the entire process. Thank you and I'll be sure to use you in the future.
Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need. I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems. I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.
When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!
Great Team! Thank you, SERVPRO of Hancock Park/Hollywood.
I called SERVPRO of Hancock Park/Hollywood and their team showed up within a couple of hours of my initial call. They were able to immediately start on our house, and were very polite and professional from the start. They did an excellent job in resolving the issues, and worked within the budget set from my homeowners insurance. I would highly recommend them to anyone in need of expedient and professional remediation!
I would highly recommend SERVPRO of Hancock Park/Hollywood to all my friends, family, & colleagues!
Had some leaky pipes in my wall that where causing damage, response time was very quick and the work was handled really well.
Had no complaints about the work whatsoever, along with fixing my issue the process was very informative.
After coming home from vacation I found my whole kitchen and dining room flooded with water after my sinks pipe burst. It was late on a Saturday night and didn't know what to do. I called my insurance and they had me contact SERVPRO. I was afraid no one would answer at 1 in the morning but a lady named Joann answered. Within a hour her and her crew came out and put equipment to start drying. Joann constantly contacted me with new updates and even though I had to leave my home for a few days I came back to a perfect home once again. I would highly recommend them to family and friends. Very professional and on top of everything!
I'm not going to lie, posting reviews isn't my thing but SERVPRO of Hancock Park/Hollywood did an amazing job with the water damage I suffered at my property a couple months ago. Talk about being responsive and showing excellent customer service throughout the entire process. Thank you and I'll be sure to use you in the future.