I had flooding on my patio and my carpet in the house was getting wet. Marc Sallin came over  on a Sunday even though it was his day off. While SERVPRO doesn't stop the water, just cleans up after it, he was able to identify the problem and advise me what to do. Fortunately it wasn't as serious as I feared. He was the best! I would recommend him highly and would definitely use him again if the need arises.

Our roof was leaking and we couldn't find an emergency roofer in our time of need. We called SERVPRO with hopes that they would be able to help and they were able to come out when the rain died and tarp our roof. It was quick and easy and stopped any more rain from coming into our home. Thankfully we didn't experience much water damage or else I would have used them for their water emergency services as well. 

Marc came out for an emergency sewage leak within an hour of receiving the phone call. Very friendly, extremely knowledgeable. Great customer service. They came to the premises on a national holiday to sort this out for us. It was resolved same day. They also helped us fill out the paperwork to file the claim with the city. Can't recommend highly enough.

"I am writing this letter to show my complete appreciation of you and your company...Berenice did a great job of keeping me informed of the scheduling and when workers would be coming and going from my home. Berenice worked closely with our adjuster in order to gain approvals on all proposed work. Thank you SERVPRO Encino"

Everyone that was involved with us was clean and responsive and courteous of our situation The office kept us informed and we were very impressed with the whole operation.

After unexpected rains the large tree in our backyard fell over and took out our pool fence. When everything calmed down we called SERVPRO out to the scene and they were able to remove the tree and set up a temporary fence all within the same day. We couldn't believe how quickly the process was! I was able to talk with some of the technicians about some of the other services they offer and if I ever have the need for them again I won't waste any time getting in contact with SERVPRO of Encino/Sherman Oaks. 

SERVPRO was very professional, prompt, and polite. I am very impressed with the level of service and could not have asked for better service. They were there for me in my time of need.

The roof on my house began leaking during a massive rain storm, I called SERVPRO late in the evening and they arrived shortly after to aid me. They were able to cover the roof and begin work immediately to stop any further damage. I was very impressed and will be recommending them to friends and family. 

I really can't say enough.. Wow!! I am so glad I don't have water damage a lot but if I do again.. This SERVPRO is great! Our house flooded after crazy rains, Bernice and her team were amazing to work with. Thorough and clear in explaining how and why they did what they did. They documented well and worked with the Insurance company, providing them with clear outlined status reports.

I had flooding on my patio and my carpet in the house was getting wet. Marc Sallin came over  on a Sunday even though it was his day off. While SERVPRO doesn't stop the water, just cleans up after it, he was able to identify the problem and advise me what to do. Fortunately it wasn't as serious as I feared. He was the best! I would recommend him highly and would definitely use him again if the need arises.

Our roof was leaking and we couldn't find an emergency roofer in our time of need. We called SERVPRO with hopes that they would be able to help and they were able to come out when the rain died and tarp our roof. It was quick and easy and stopped any more rain from coming into our home. Thankfully we didn't experience much water damage or else I would have used them for their water emergency services as well.