I want to compliment SERVPRO Encino/Sherman Oaks on their recent handling of my fire claim. SERVPRO did a wonderful job of handling the work from start to finish, the communication to us was great and all work was professional. They responded quickly and this helped minimize potential further damage to our home. Overall, we found the staff to be extremely efficient from beginning to end. Based on our experience, if we ever had another claim we would use them, but we will of course refer them to friends and family. 

A fire that started in our bathroom vent was quickly put about but then our ceiling needed some help. We called SERVPRO out and they were great, the technicians were friendly and professional. We were able to move the process along quickly and it was pleasant. I was very impressed. 

I can't be more thankful for all that Team SERVPRO has helped us through. They understand the emotions homeowners go through and really work hard to ease the pain of the losses we have had from the fire. Communication was perfect and they set the bar in quality. Special thank you to Nora and Alan. You guys and everyone are ROCKSTARS!

Believe it or not, this is my third water loss in my home. Unbelievable. Nevertheless, I was very unhappy with the last 2 companies I have used. I asked my agent to help find me a good company. He did. He found me SERVPRO. My saviors. I was updated every single day. They wore booties because my expensive hard wood flooring was not water damaged this time. Thank God. They protected my floors, I cannot even explain how much that means to me because these floors are brand new! Overall the experience was great and I hope I never have another flippin water loss again.... But if I do I know who to call

Alan and the team at SERVPRO were great when my grandma had a hot water leak at her house. They made the process smooth and as easy on her as possible. She had to move out while they did the repair work, but they took care of her home and did a wonderful job of keeping the family updated with their progress. Her house looks better than ever and we're all so happy that she's back in her clean, safe, comfortable home

The home I rent out was affected by the Santa Clarita fires that spread, while the home was not directly affected it still was covered in soot and smoke. SERVPRO was able to come out and remove all the damage both inside and outside of the home and make it livable again. 

The apartment complex that I live in didn't have the best fire and smoke detectors and when I returned home from work one evening I learned there had been a fire in my apartment. The property manager had SERVPRO on the scene and I quickly became acquainted with Marc and felt at peace with everything going on. I was impressed and felt comfortable through the whole process.

My son used SERVPRO just before I had my fire damage and recommend that I give them a call, and I am glad I did. They were extremely professional with both claims and did their best work, I could have not asked for better service. 

When I had a fire at my home in Encino, I called SERVPRO and they came out and put us at ease from the first day. They started the process immediately and dealt with our insurance company to make sure everything they were doing was documented and covered. All in all it was a very pleasant experience during a difficult time. 

I want to compliment SERVPRO Encino/Sherman Oaks on their recent handling of my fire claim. SERVPRO did a wonderful job of handling the work from start to finish, the communication to us was great and all work was professional. They responded quickly and this helped minimize potential further damage to our home. Overall, we found the staff to be extremely efficient from beginning to end. Based on our experience, if we ever had another claim we would use them, but we will of course refer them to friends and family. 

A fire that started in our bathroom vent was quickly put about but then our ceiling needed some help. We called SERVPRO out and they were great, the technicians were friendly and professional. We were able to move the process along quickly and it was pleasant. I was very impressed.