I was looking for a restoration company that was transparent, communicated well, professional, and met their commitments and SERVPRO of Cienega delivered.

These guys are fantastic.  The work was stellar and to boot, they were very professional and oh so nice.  Bel in the office was very supportive and always there when you need her.  Demille was so sweet and really knew what he was doing.  I was very well "served" by these people and would very highly recommend you use them.  My house is now sparkling and free of all cigarette smoke! 

Very impressed with what SERVPRO did for my home. They dealt with my insurance and quickly handled everything, fixing and replacing everything that was damaged.
If disaster ever strikes again, they will definitely be the first phone call I make.

I had a mold company come out to my house and tell me they were going to have to rip out an entire bathroom, take out the redwood subflooring and do $20,000 worth of work on the crawlspace under my house.

SERVPRO cleared the mold, sanded down the issues with the redwood water damage, and was able to dry out the tile in the bathroom from below without ripping out my bathroom.

AND it cost $2,000!!!

Go to SERVPRO first.

I am not an expert in mold remediation it was actually my first time dealing with it. SERVPRO of Cienega and in particular their wonderful office staff were very pleasant to work with. They were patient enough to explain things, my situation was a little unique in that my claim was refused to be paid by our insurance so we needed to deal with the remediation, the environmental testing, and the build-up. Bel in particular was very patient and walked with me through the process. She explained things, I asked them to give me a true estimate that would not change higher after the project is done with a guarantee that if the environmental report comes negative they will work on correcting the issue without an increase in cost till it passed. And they agreed to that. If you are considering a mold mediation I would recommend you talk the project through with them and make sure and request an estimate the covers the full scope. I would highly recommend them.

We had an amazing experience working with SERVPRO! They were very friendly and knowledgeable as well. Demil really helped us in ensuring that all of our problems would be solved-- meaning he completely dealt with the insurance company for us. Also, for being over an hour away from his office, he still put in the necessary time and effort to make sure we were back home in no time. I would highly recommend them to anyone!

Very good company, good response, good work to prep the damaged areas.

I  don't usually write reviews, but I definitely need to for this SERVPRO. We gave SERVPRO of Cienega a call and we had the crew at our house in less than 1 hour. They did a full inspection and explained the process of the fire to us. It was the first fire damage we had to deal with and it was a fairly easy process. The office updated my insurance and got all the approvals for the work. 10/10 would recommend to my family and friends.

Incredibly easy to work with. Knowledgeable staff and responsive owner who made sure we were well taken care of. Highly recommend!

I was looking for a restoration company that was transparent, communicated well, professional, and met their commitments and SERVPRO of Cienega delivered.

These guys are fantastic.  The work was stellar and to boot, they were very professional and oh so nice.  Bel in the office was very supportive and always there when you need her.  Demille was so sweet and really knew what he was doing.  I was very well "served" by these people and would very highly recommend you use them.  My house is now sparkling and free of all cigarette smoke!