I recently had a leaky faucet that caused water damage to my kitchen. I gave SERVPRO my insurance information and they handled the job for me from start to finish. My kitchen looks better than it did before the leak. I couldn't be happier with the service I received throughout the entire job with multiple different team members.

I don't review much but this team deserves positive feedback.

Demil and his fantastic staff worked with me on 2 separate occasions in the past year due to water damage in our business.
Luckily, they made an inconvenient situation a lot more bearable.

Everyone we dealt with on location and over the phone was very helpful.

Demil came to the location to quickly assess the situation, answered all of my 100,000 questions -  and was extremely clear in explaining the restoration process in our office.
Dealing with insurance can be a pain, but SERVPRO walked me through my restoration options and made the reimbursement extremely easy.

The equipment worked great and within a few days, the moisture from the floor/drywall was completely gone.
When they came back to retrieve the dehumidifier units as planned, the moisture reading was still too high, and they left the machines an extra day without any penalty.

Thank you SERVPRO!

Very impressed with what SERVPRO did for my home. They dealt with my insurance and quickly handled everything, fixing and replacing everything that was damaged.
If disaster ever strikes again, they will definitely be the first phone call I make.

I had a mold company come out to my house and tell me they were going to have to rip out an entire bathroom, take out the redwood subflooring and do $20,000 worth of work on the crawlspace under my house.

SERVPRO cleared the mold, sanded down the issues with the redwood water damage, and was able to dry out the tile in the bathroom from below without ripping out my bathroom.

AND it cost $2,000!!!

Go to SERVPRO first.

I am not an expert in mold remediation it was actually my first time dealing with it. SERVPRO of Cienega and in particular their wonderful office staff were very pleasant to work with. They were patient enough to explain things, my situation was a little unique in that my claim was refused to be paid by our insurance so we needed to deal with the remediation, the environmental testing, and the build-up. Bel in particular was very patient and walked with me through the process. She explained things, I asked them to give me a true estimate that would not change higher after the project is done with a guarantee that if the environmental report comes negative they will work on correcting the issue without an increase in cost till it passed. And they agreed to that. If you are considering a mold mediation I would recommend you talk the project through with them and make sure and request an estimate the covers the full scope. I would highly recommend them.

I had the best experience! I recommend them to all my friends, family, and anyone else who is considering them.

SERVPRO was recommended by our home insurance agent as reasonable for estimating the cost of special jobs, such as ours was. Bel of SERVPRO was great to work with because of her professionalism. She was available for communication in regards to appraising, arranging, completing, and billing the job. We are very satisfied with our experience with SERVPRO of Cienega and happily recommend them.

I had some concerns about water damage. They came out the next day and checked all the areas that could have been wet. The technicians checked everything and they did not find any moisture anywhere. My wife and I can sleep much better at night now.

The unit above us had their washing machine leak into our unit and SERVPRO was super quick to help with repairs.  They were diligent with their follow-up and their response time was always quick.  I would highly recommend them!

I recently had a leaky faucet that caused water damage to my kitchen. I gave SERVPRO my insurance information and they handled the job for me from start to finish. My kitchen looks better than it did before the leak. I couldn't be happier with the service I received throughout the entire job with multiple different team members.

I don't review much but this team deserves positive feedback.

Demil and his fantastic staff worked with me on 2 separate occasions in the past year due to water damage in our business.
Luckily, they made an inconvenient situation a lot more bearable.

Everyone we dealt with on location and over the phone was very helpful.

Demil came to the location to quickly assess the situation, answered all of my 100,000 questions -  and was extremely clear in explaining the restoration process in our office.
Dealing with insurance can be a pain, but SERVPRO walked me through my restoration options and made the reimbursement extremely easy.

The equipment worked great and within a few days, the moisture from the floor/drywall was completely gone.
When they came back to retrieve the dehumidifier units as planned, the moisture reading was still too high, and they left the machines an extra day without any penalty.

Thank you SERVPRO!