Connie of SERVPRO went out of her way to help my customer in Lodi.  She is very professional and will go above and beyond to help people. I would recommend SERVPRO and especially Connie to everyone.
Terri from Ron Andre's State Farm, Sacramento

We recently had SERVPRO of Lodi come help us with a leak in our house. The team that came out first was Sonja, Julio and Nester. They were extremely professional and wore masks and gloves, being conscientious of the current Covid situation. The team (Julio and Nester) worked hard and efficient at identifying the possible source of our leak problem. Sonja was very good at communicating all aspects of the clean up process. She was extremely easy to talk to and great to work with. VERY professional.  A couple days later, Julio and Petra returned to follow up. Thank you BOTH!!! Julio has been phenomenal during this whole process and going above and beyond to make sure we were comfortable. Connie has been so friendly and making sure things run smoothly; also being there when we had any questions. Happy with our experience. :)

I recently had the best experience from SERVPRO. Sonja and Carmen came to the house and treated my with kindness, compassion and respect. They worked quickly and efficiently. The two of them made a tough day much better. Thank you so much to Connie, in the office, as well. She also help me through the process with amazing customer service. 5 stars to this place for sure.

I am very satisfied with the customer service I received from SERVPRO. I had Sonya, Christian and Julio come out to my house and they provided great knowledge and took care of all of my questions and concerns. Connie helped with the billing and she was very friendly and professional. Great customer service all around.

It was almost 2 years ago, but when we had a whole disaster, they were there and took care of things. We had no idea how dangerous our home was without the testing they had done. The crew they sent out was always kind and understanding.  I was even comforted at one point.

They showed up when and where they were supposed to and did their best to make it easy on us as possible.

I'm updating it to give credit to the great team that worked on our house.  I spoke with Connie Hernandez the most since she was handling our scheduling.  Petra Torres (if I remember correctly) was directly involved in the clean up (all the ladies were super sweet).  Tom Lowe and Paul Medinger were also a huge help with the cleanup and especially for getting our home security online when the internet was briefly unplugged.  I had spoken with each of these people multiple times and was already impressed with their performance and professionalism.

I recently hired SERVPRO to take care of the Water damage & mold cleanup up at my property. The whole team that assisted me (Tina, Sonja, Christian, Tom & Connie) were very prompt and professional and they did an exceptional job. Would definitely recommend and would hire them again in a heartbeat!

We've been having multiple issues with a rat eating our water lines and damaging our home with water flooding tremendously. Without Tom Lowe from SERVPRO Lodi I might have went Into a deep depression, I mean honestly our house is down to studs and we are displaced with 5 children and 5 pets, but Tom has been so amazing he makes this tragedy so much easier! Him and his team have been on it for every new leak we've had. Thank you so much Tom Lowe we really appreciate you. We have had Eagle construction in the past and they we're so awful I was a bit concerned but all faith is restored that to Tom and his crew at SERVPRO!

The crew at SERVPRO detailed in their cleaning and drying down of our home.

I used SERVPRO back in 2017 I woke up to a flooded home, with it literally raining through the ceilings in my downstairs. I was a nervous wreck! I called SERVPRO and Connie answered the phone and she told me everything's going to be ok, we will help you. Her compassion and excellent customer service is what brought me back to SERVPRO now in 2020.
Our company in Lodi is using SERVPRO to disinfect the workplace due to the COVID pandemic. Connie... again best customer service EVER!!! sent out her wonderful techs.
Petra, Carmen, Julio, Tom and Paul. They do a fantastic job fogging and deep cleaning our work place environment. Everyone's minds are a little more at ease now.
Thank you Connie and the team for all your hard work!
Shannon Ramirez
HR Director
Schaefer Systems Int.

Connie of SERVPRO went out of her way to help my customer in Lodi.  She is very professional and will go above and beyond to help people. I would recommend SERVPRO and especially Connie to everyone.
Terri from Ron Andre's State Farm, Sacramento

We recently had SERVPRO of Lodi come help us with a leak in our house. The team that came out first was Sonja, Julio and Nester. They were extremely professional and wore masks and gloves, being conscientious of the current Covid situation. The team (Julio and Nester) worked hard and efficient at identifying the possible source of our leak problem. Sonja was very good at communicating all aspects of the clean up process. She was extremely easy to talk to and great to work with. VERY professional.  A couple days later, Julio and Petra returned to follow up. Thank you BOTH!!! Julio has been phenomenal during this whole process and going above and beyond to make sure we were comfortable. Connie has been so friendly and making sure things run smoothly; also being there when we had any questions. Happy with our experience. :)