servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Connie always gives us great customer service, making sure we get the cleaning dates we need. Tom and his crew seem to do the impossible each time out. Our older carpets look practically new each time after cleaning. You can't beat SERVPRO of Lodi!
SERVPRO did an amazing job Connie, Tom, Julio, Christian, Paul and Sonja by making sure they took care my family while floor damage in my home .They all worked hard for a few days and late to make sure it was done ASAP .I mean every individual worked hard and good people.Connie the office manager very nice, sweet lady and on the top of helping me out. She even helped look for contractors ASAP and when I mean she took care of me .She sure did. I mean knowing the situation we are in with this pandemic and know how valuable it is to be in home she had contractors call me ASAP. I am soon to have my home put together. I will recommend this people in a heart beat and also they enjoy working together as a team and there happy to know they finish the job right. Thanks SERVPRO.
I called SERVPRO of Amador/Calaveras Counties per recommendation of my insurance company on October 17, 2020 after my washer overflowed (5 hours) upstairs causing a lot of damage to both up & down stairs.
Connie, the Amador/Calaveras SERVPRO manager was quick to respond and had Sonja and her assistant there as quickly as they could get to Jackson.
Sonja (& her assistant) were professional and were quick to stop any further damage. She explained all procedures and what would come next. She came each day for the next 5-7 days to continue the process. On the final day two gentlemen came to remove the rest of the drying equipment, Both as equally professional and efficient as the rest.
Sonja is very knowledgeable in what she is doing. She took the time to explain things to me and made herself available to me by phone as well.
Connie not only handled the office, Dispatch and financial end of this but also was available completely to answer questions and speak with several insurance agents from at least 3 different states. She coordinated everything including my repairs.
I would definitely recommend the SERVPRO of Amador/Calaveras Counties especially Connie and Sonja leading their teams. This was a devastating experience and they helped get the flood under control and helped me with every aspect! 5+ stars each!
Call them, you won't be sorry!
THANK you SERVPRO of Amador/Calaveras Counties 5+ stars!
Paul & staff are amazing. They actually do come back to clean if they do not get it right the first time... AT NO CHARGE... Thanks Paul
I recently hired SERVPRO to take care of the Water damage & mold cleanup up at my property. The whole team that assisted me (Tina, Sonja, Christian, Tom & Connie) were very prompt and professional and they did an exceptional job. Would definitely recommend and would hire them again in a heartbeat!
Thought I'd have to repaint the interior of my large home. But the pro painter said to call SERVPRO of Lodi to clean soot from all my walls & ceilings throughout all living areas, kitchen, master bed & bath. This was an accumulation of soot from wood burning stove. Connie gave excellent customer phone service and got my inspection done same day I called. The two SERVPRO inspectors were also exceptional. Then Carmen and Petra came for three full days. They arrived on time every day, having to drive 1 1/2 hours each way from Lodi area up into the foothills. They were very professional, experienced, and knowledgeable. So very courteous, extremely focused and organized. Such hard, 'non-stop' workers! They did such a thorough and excellent job, I would highly recommend them to anyone. They did such a great job, I do not have to paint!
I was referred to SERVPRO Lodi from SERVPRO of Tracy. My dryer wasn't drying on one cycle. I had the Geek Squad come and check it out and he said it wasn't the dryer but the duct was clogged. I wasn't sure if this job was considered essential but after a month of having the hose put in a bucket with water, I gave them a call. Connie was very nice and had her crew come out the following week. Tom and Julio did a great job! I had 18 years worth of lent/dust come out. They got me hooked up and vacuumed all the mess. Even though I thought I was cleaning out the duct, I think I might of pushed it in further. Thank goodness no fire happened. Thank you SERVPRO!
I worked with Sonja as well, when I found a leak in my dishwasher and my insurance called SERVPRO out. While the insurance pretty much told me I'm SOL and on my own, and Sonja was a light in the dark during a stressful time. She stayed with me the entire time the insurance adjuster was out. While she did her inspection she made sure to take the time to explain different scenarios, options and costs (since I'm on my own with that). She was super helpful, made me feel comfortable and really was amazing to work with. Honestly, because of her, SERVPRO is now my #1 choice for any remediation damage. She's a huge asset to her company and was just super during a time when I needed to know someone was on my side
I'm updating it to give credit to the great team that worked on our house. I spoke with Connie Hernandez the most since she was handling our scheduling. Petra Torres (if I remember correctly) was directly involved in the clean up (all the ladies were super sweet). Tom Lowe and Paul Medinger were also a huge help with the cleanup and especially for getting our home security online when the internet was briefly unplugged. I had spoken with each of these people multiple times and was already impressed with their performance and professionalism.
Connie always gives us great customer service, making sure we get the cleaning dates we need. Tom and his crew seem to do the impossible each time out. Our older carpets look practically new each time after cleaning. You can't beat SERVPRO of Lodi!
SERVPRO did an amazing job Connie, Tom, Julio, Christian, Paul and Sonja by making sure they took care my family while floor damage in my home .They all worked hard for a few days and late to make sure it was done ASAP .I mean every individual worked hard and good people.Connie the office manager very nice, sweet lady and on the top of helping me out. She even helped look for contractors ASAP and when I mean she took care of me .She sure did. I mean knowing the situation we are in with this pandemic and know how valuable it is to be in home she had contractors call me ASAP. I am soon to have my home put together. I will recommend this people in a heart beat and also they enjoy working together as a team and there happy to know they finish the job right. Thanks SERVPRO.
I called SERVPRO of Amador/Calaveras Counties per recommendation of my insurance company on October 17, 2020 after my washer overflowed (5 hours) upstairs causing a lot of damage to both up & down stairs.
Connie, the Amador/Calaveras SERVPRO manager was quick to respond and had Sonja and her assistant there as quickly as they could get to Jackson.
Sonja (& her assistant) were professional and were quick to stop any further damage. She explained all procedures and what would come next. She came each day for the next 5-7 days to continue the process. On the final day two gentlemen came to remove the rest of the drying equipment, Both as equally professional and efficient as the rest.
Sonja is very knowledgeable in what she is doing. She took the time to explain things to me and made herself available to me by phone as well.
Connie not only handled the office, Dispatch and financial end of this but also was available completely to answer questions and speak with several insurance agents from at least 3 different states. She coordinated everything including my repairs.
I would definitely recommend the SERVPRO of Amador/Calaveras Counties especially Connie and Sonja leading their teams. This was a devastating experience and they helped get the flood under control and helped me with every aspect! 5+ stars each!
Call them, you won't be sorry!
THANK you SERVPRO of Amador/Calaveras Counties 5+ stars!
Paul & staff are amazing. They actually do come back to clean if they do not get it right the first time... AT NO CHARGE... Thanks Paul
I recently hired SERVPRO to take care of the Water damage & mold cleanup up at my property. The whole team that assisted me (Tina, Sonja, Christian, Tom & Connie) were very prompt and professional and they did an exceptional job. Would definitely recommend and would hire them again in a heartbeat!
Thought I'd have to repaint the interior of my large home. But the pro painter said to call SERVPRO of Lodi to clean soot from all my walls & ceilings throughout all living areas, kitchen, master bed & bath. This was an accumulation of soot from wood burning stove. Connie gave excellent customer phone service and got my inspection done same day I called. The two SERVPRO inspectors were also exceptional. Then Carmen and Petra came for three full days. They arrived on time every day, having to drive 1 1/2 hours each way from Lodi area up into the foothills. They were very professional, experienced, and knowledgeable. So very courteous, extremely focused and organized. Such hard, 'non-stop' workers! They did such a thorough and excellent job, I would highly recommend them to anyone. They did such a great job, I do not have to paint!
I was referred to SERVPRO Lodi from SERVPRO of Tracy. My dryer wasn't drying on one cycle. I had the Geek Squad come and check it out and he said it wasn't the dryer but the duct was clogged. I wasn't sure if this job was considered essential but after a month of having the hose put in a bucket with water, I gave them a call. Connie was very nice and had her crew come out the following week. Tom and Julio did a great job! I had 18 years worth of lent/dust come out. They got me hooked up and vacuumed all the mess. Even though I thought I was cleaning out the duct, I think I might of pushed it in further. Thank goodness no fire happened. Thank you SERVPRO!
I worked with Sonja as well, when I found a leak in my dishwasher and my insurance called SERVPRO out. While the insurance pretty much told me I'm SOL and on my own, and Sonja was a light in the dark during a stressful time. She stayed with me the entire time the insurance adjuster was out. While she did her inspection she made sure to take the time to explain different scenarios, options and costs (since I'm on my own with that). She was super helpful, made me feel comfortable and really was amazing to work with. Honestly, because of her, SERVPRO is now my #1 choice for any remediation damage. She's a huge asset to her company and was just super during a time when I needed to know someone was on my side
I'm updating it to give credit to the great team that worked on our house. I spoke with Connie Hernandez the most since she was handling our scheduling. Petra Torres (if I remember correctly) was directly involved in the clean up (all the ladies were super sweet). Tom Lowe and Paul Medinger were also a huge help with the cleanup and especially for getting our home security online when the internet was briefly unplugged. I had spoken with each of these people multiple times and was already impressed with their performance and professionalism.