I recently had the best experience from SERVPRO. Sonja and Carmen came to the house and treated my with kindness, compassion and respect. They worked quickly and efficiently. They made a tough day much better. Thank you so much.

SERVPRO of Amador/Calaveras Counties has taken great care of my mothers personal items during this time. They've been wonderful to work with.

Thought I'd have to repaint the interior of my large home. But the pro painter said to call SERVPRO of Lodi to clean soot from all my walls & ceilings throughout all living areas, kitchen, master bed & bath. This was an accumulation of soot from wood burning stove. Connie gave excellent customer phone service and got my inspection done same day I called. The two SERVPRO inspectors were also exceptional. Then Carmen and Petra came for three full days. They arrived on time every day, having to drive 1 1/2 hours each way from Lodi area up into the foothills. They were very professional, experienced, and knowledgeable. So very courteous, extremely focused and organized. Such hard, 'non-stop' workers! They did such a thorough and excellent job, I would highly recommend them to anyone. They did such a great job, I do not have to paint!

I was referred to SERVPRO Lodi from SERVPRO of Tracy.  My dryer wasn't drying on one cycle.  I had the Geek Squad come and check it out and he said it wasn't the dryer but the duct was clogged.  I wasn't sure if this job was considered essential but after a month of having the hose put in a bucket with water, I gave them a call.  Connie was very nice and had her crew come out the following week.  Tom and Julio did a great job!  I had 18 years worth of lent/dust come out.  They got me hooked up and vacuumed all the mess.  Even though I thought I was cleaning out the duct, I think I might of pushed it in further.  Thank goodness no fire happened.   Thank you SERVPRO!

I worked with Sonja as well, when I found a leak in my dishwasher and my insurance called SERVPRO out. While the insurance pretty much told me I'm SOL and on my own, and Sonja was a light in the dark during a stressful time. She stayed with me the entire time the insurance adjuster was out. While she did her inspection she made sure to take the time to explain different scenarios, options and costs (since I'm on my own with that). She was super helpful, made me feel comfortable and really was amazing to work with. Honestly, because of her, SERVPRO is now my #1 choice for any remediation damage. She's a huge asset to her company and was just super during a time when I needed to know someone was on my side

I called SERVPRO of Amador/Calaveras Counties per recommendation  of my insurance company on October 17, 2020 after my washer overflowed (5 hours) upstairs causing a lot of damage to both up & down stairs.

Connie, the Amador/Calaveras SERVPRO manager was quick to respond and had Sonja and her assistant there as quickly as they could get to Jackson.

Sonja (& her assistant) were professional and were quick to stop any further damage. She explained all procedures and what would come next. She came each day for the next 5-7 days to continue the process. On the final day two gentlemen came to remove the rest of the drying equipment, Both as equally professional and efficient as the rest.  

Sonja is very knowledgeable in what she is doing. She took the time to explain things to me and made herself available to me by phone as well.

Connie not only handled the office, Dispatch and financial end of this but also was available completely to answer questions and speak with several insurance agents from at least 3 different states. She coordinated everything including my repairs.

I would definitely recommend the SERVPRO of Amador/Calaveras Counties especially Connie and Sonja leading their teams. This was a devastating experience and they helped get the flood under control and helped me with every aspect! 5+ stars each!

Call them, you won't be sorry!

THANK you SERVPRO of Amador/Calaveras Counties 5+ stars!

Our house recently suffered massive smoke damage. I used Yelp to find SERVPRO of Lodi. They handle smoke & fire clean up so we gave them a call. Tom Lowe brought a huge special fan that cleans the air. Their technician was super nice and their pricing was very fair. Connie Hernandez followed up by phone too. I recommend them if you too leave a pot of rice on the stove for too long.

I had these folks clean the carpets in my house a couple of months ago and WOW what a great job they did!! My carpets were supposed to be a dark green but looked almost a brownish/green from all the outside coming inside. When they got done not only were the carpets a dark green again but they were look shiny and brand new. They're a little more money than your average carpet cleaning company but worth every cent!!!  I like the job they did on my carpets so well I had them do my Mom's carpets in her house too and what an amazing job they did there too!! If you want it done right and make your carpets look new again these are the only guys too call.

I am writing to recommend the services of the SERVPRO of Amador/Calaveras Counties fire response team. Project Manager Tom Lowe, Christy Page, Petra Arce and Mary Ann Escarsega have been cleaning up the damage from the fire and smoke in the home.

I was impressed with the quick response and the concern they had for the property of the home. The staff was very courteous, polite and helpful throughout the duration of the job.

I feel it is important to mention the attention to detail that the team put forth in order to do a job correctly. I was impressed with the hard work done by the team.

I feel confident in recommending SERVPRO of Amador/Calaveras Counties and the team mentioned for services needed to clean a structure due to damage.

I recently had the best experience from SERVPRO. Sonja and Carmen came to the house and treated my with kindness, compassion and respect. They worked quickly and efficiently. They made a tough day much better. Thank you so much.

SERVPRO of Amador/Calaveras Counties has taken great care of my mothers personal items during this time. They've been wonderful to work with.