Santana Row Cleanup and Restoration

Ron and team came out to treat some considerable water damage to our apartment and provided top notch service in our unfortunate circumstances. After assessing our situation they quickly installed fans/dehumidifiers, keeping us in the loop throughout the entire drying process. When we learned that we would have to move out of the apartment for a considerable amount of time for repairs, Ron and team were there again to assist us in the "pack-out". They managed to move everything out of a 3BR+ apartment into our storage unit in under a day and half, it was truly amazing. These guys really saved the day for us, we will be using them to move back in as well. I highly recommend Ron and SERVPRO of Campbell.

Just recently we had our water heater spring a leak and saturated the wall to our house. We called a water heater repair and installation company and the repairman said it looked pretty bad. He had one of his restoration companies come out to quote us for the repair. They quoted us $3000 for only the demolition and to dry out of the area. This did not even include the work to fix the area after demolition. So we decided to do the work on our own. 

I called our insurance agent Laura Peterson with State Farm to let her know, and ask her opinion. She said that based on our deductible we might be better off not filing a claim unless the damage was more than the deductible. She then said, before you do any work let me send out the restoration company we use SERVPRO to give you a second opinion. She said they were awesome to work with, and might be able to provide us some advice before we start the demo ourselves.  

Robert from SERVPRO came out on a Saturday with little notice, and was just in time before we started the repairs. He checked the inner walls to make sure there was no damage. He then waited while we cut into the wall. It turned out the damage wasn't bad at all, and was only on the wall to the garage. He instructed us on how to fix the problem ourselves, and made sure we felt comfortable before he left. 

With the help of Robert from SERVPRO we ended up saving a minimum of $2900 off the original quote from the first restoration company. 

I am unbelievably thankful that there are honest people out there like Robert who want to do the right thing for their customers, as opposed to charging them unnecessarily for services that are not required. 

I would go back to SERVPRO any time for future restoration needs, and they will be the first people I recommend if any of our friends or acquaintances need help. 

Happy customer here. Ron worked quickly to inspect, clean up mold and dry out some water damage that happened as a result of a plumbing issue.  Brian and Sean did the clean up and dry out work.  They were professional and did a great job.  I could tell after their clean up job that the wet moldy smell from the water damage had gone away so I'm confident that they took care of the problem.  Thank you, Ron, Brian, and Sean!

Thanks to this SERVPRO and Arin I know exactly what's wrong with my place. He took the time to explain exactly what's going on with the condensation on my windows. He gave me tips and guidance as to how to resolve the problem. Arin is a true professional and an expert in the field. I highly recommend him and his company.

Your 24 hour response saved my house from further damage. Thank you to the entire team that showed up in the middle of the night.

SERVPRO of Campbell's Ron, Shawn & team are awesome!  Professional and seriously on point!  
We had finished basement at our office with about 8" of water from a storm and they were there within the hour to access and start working!  

They are truly an outstanding team!  Reliable and honest which is so hard to find!  

Thank you all for being awesome!

Ron and team came out to treat some considerable water damage to our apartment and provided top notch service in our unfortunate circumstances. After assessing our situation they quickly installed fans/dehumidifiers, keeping us in the loop throughout the entire drying process. When we learned that we would have to move out of the apartment for a considerable amount of time for repairs, Ron and team were there again to assist us in the "pack-out". They managed to move everything out of a 3BR+ apartment into our storage unit in under a day and half, it was truly amazing. These guys really saved the day for us, we will be using them to move back in as well. I highly recommend Ron and SERVPRO of Campbell.

Just recently we had our water heater spring a leak and saturated the wall to our house. We called a water heater repair and installation company and the repairman said it looked pretty bad. He had one of his restoration companies come out to quote us for the repair. They quoted us $3000 for only the demolition and to dry out of the area. This did not even include the work to fix the area after demolition. So we decided to do the work on our own. 

I called our insurance agent Laura Peterson with State Farm to let her know, and ask her opinion. She said that based on our deductible we might be better off not filing a claim unless the damage was more than the deductible. She then said, before you do any work let me send out the restoration company we use SERVPRO to give you a second opinion. She said they were awesome to work with, and might be able to provide us some advice before we start the demo ourselves.  

Robert from SERVPRO came out on a Saturday with little notice, and was just in time before we started the repairs. He checked the inner walls to make sure there was no damage. He then waited while we cut into the wall. It turned out the damage wasn't bad at all, and was only on the wall to the garage. He instructed us on how to fix the problem ourselves, and made sure we felt comfortable before he left. 

With the help of Robert from SERVPRO we ended up saving a minimum of $2900 off the original quote from the first restoration company. 

I am unbelievably thankful that there are honest people out there like Robert who want to do the right thing for their customers, as opposed to charging them unnecessarily for services that are not required. 

I would go back to SERVPRO any time for future restoration needs, and they will be the first people I recommend if any of our friends or acquaintances need help. 

Happy customer here. Ron worked quickly to inspect, clean up mold and dry out some water damage that happened as a result of a plumbing issue.  Brian and Sean did the clean up and dry out work.  They were professional and did a great job.  I could tell after their clean up job that the wet moldy smell from the water damage had gone away so I'm confident that they took care of the problem.  Thank you, Ron, Brian, and Sean!

Thanks to this SERVPRO and Arin I know exactly what's wrong with my place. He took the time to explain exactly what's going on with the condensation on my windows. He gave me tips and guidance as to how to resolve the problem. Arin is a true professional and an expert in the field. I highly recommend him and his company.

Your 24 hour response saved my house from further damage. Thank you to the entire team that showed up in the middle of the night.