I woke up to a basement full of about 10" of standing water as a result from a storm. After experiencing repeated re-schedules from another water extraction company, I finally gave up on them and called SERVPRO late on a Friday evening. Will, the project manager, answered my call promptly, took all my information down and had 2 men at my place within a couple hours that same night. They worked efficiently and promptly and my basement was pumped out and starting to dry out within hours. 

The follow up over the next few days was excellent - they were very communicative and courteous throughout the entire process, were very thorough about followup, and showed up promptly when they said they would. 

Everything was handled to the utmost professionalism and efficiency. I highly recommend them and would definitely use them again.

No one should doubt the ability or expertise of these professionals, they knew just what to do in my damaged house.

Just recently we had our water heater spring a leak and saturated the wall to our house. We called a water heater repair and installation company and the repairman said it looked pretty bad. He had one of his restoration companies come out to quote us for the repair. They quoted us $3000 for only the demolition and to dry out of the area. This did not even include the work to fix the area after demolition. So we decided to do the work on our own. 

I called our insurance agent Laura Peterson with State Farm to let her know, and ask her opinion. She said that based on our deductible we might be better off not filing a claim unless the damage was more than the deductible. She then said, before you do any work let me send out the restoration company we use SERVPRO to give you a second opinion. She said they were awesome to work with, and might be able to provide us some advice before we start the demo ourselves.  

Robert from SERVPRO came out on a Saturday with little notice, and was just in time before we started the repairs. He checked the inner walls to make sure there was no damage. He then waited while we cut into the wall. It turned out the damage wasn't bad at all, and was only on the wall to the garage. He instructed us on how to fix the problem ourselves, and made sure we felt comfortable before he left. 

With the help of Robert from SERVPRO we ended up saving a minimum of $2900 off the original quote from the first restoration company. 

I am unbelievably thankful that there are honest people out there like Robert who want to do the right thing for their customers, as opposed to charging them unnecessarily for services that are not required. 

I would go back to SERVPRO any time for future restoration needs, and they will be the first people I recommend if any of our friends or acquaintances need help. 

I have worked with SERVPRO on many occasions. They are extremely efficient and quick to respond to any issue that have come up. Ron Schmiedeberg is exceptional at making things happen. I would Highly recommend SERVPRO, Ron specifically, if your looking for someone to over see your remediation needs!

An undetected water leak in my kitchen sink cabinet lead to damage to the entire cabinet and revealed the evidence of mold.

My HO Ins. does not cover mold remediatiion, so the cost of treatment and cleanup of the mold was going to be on my nickel. I am a single senior female so the prospect of a big mold bill was a very big concern for me.

I called a plumber to fix the leak, and my next call was to SERVPRO of Campbell. They were out to my home first thing the next morning.

SERVPRO of Campbell's Ron, Shawn & team are awesome!  Professional and seriously on point!  
We had finished basement at our office with about 8" of water from a storm and they were there within the hour to access and start working!  

They are truly an outstanding team!  Reliable and honest which is so hard to find!  

Thank you all for being awesome!

Ron and team came out to treat some considerable water damage to our apartment and provided top notch service in our unfortunate circumstances. After assessing our situation they quickly installed fans/dehumidifiers, keeping us in the loop throughout the entire drying process. When we learned that we would have to move out of the apartment for a considerable amount of time for repairs, Ron and team were there again to assist us in the "pack-out". They managed to move everything out of a 3BR+ apartment into our storage unit in under a day and half, it was truly amazing. These guys really saved the day for us, we will be using them to move back in as well. I highly recommend Ron and SERVPRO of Campbell.

I would not have expected a tree to cause that kind of damage to my house, but thanks to your SERVPRO team, everything is already back to normal

I've never had a flood.  Daniel was our crew chief and his crew was amazing. During the process of drying the floors, ripping out carpet and packing our house they were amazing.  The crew; Greg, Ron, Arin and Monica were professional, clean and cared about our belongings.  The process was overwhelming but made so much easier with the professional, trustworthy, hard working group we had.  We wish all of our employees were as good. The rebuild was made easy by Will coordinating the hardwood, painting and carpeting.  We would totally recommend and use them again.

I woke up to a basement full of about 10" of standing water as a result from a storm. After experiencing repeated re-schedules from another water extraction company, I finally gave up on them and called SERVPRO late on a Friday evening. Will, the project manager, answered my call promptly, took all my information down and had 2 men at my place within a couple hours that same night. They worked efficiently and promptly and my basement was pumped out and starting to dry out within hours. 

The follow up over the next few days was excellent - they were very communicative and courteous throughout the entire process, were very thorough about followup, and showed up promptly when they said they would. 

Everything was handled to the utmost professionalism and efficiency. I highly recommend them and would definitely use them again.

No one should doubt the ability or expertise of these professionals, they knew just what to do in my damaged house.