The water heater pipe in my rental condo leaked and damaged not only my unit but also the down stair neighbor. SERVPRO did all the remediation and restoration work. The quality of work has been excellent. Matthew Tirpak is an very good project manager. He professionally answers all the questions and concerns. He respectfully treated my real estate agent and my tenants. I would use them again later on if needed.

Extremely professional and kept us updated throughout the process when we had a water heater leak.  Always on time, worked around our schedule and made the process as easy as it could get.  Can't emphasize how respectful and professional they were.

I was a nervous wreak after my house flooded, One call to the Paradise Valley SERVPRO location and my worries were gone. A quick 5 minute conversation with Josh at the Paradise Valley SERVPRO location was all it took for him to break down my confusion and reassure me that they are expert emergency restoration contractors. He detailed each step of the process of restoring and reconstructing my home after our massive flood. Choose this location, Choose Paradise Valley SERVPRO.

They were very responsive and easy to work with. I felt informed from the very beginning, through the end. We realized our water damage on a Friday night and they were immediately accessible and came to the rescue, we were not home of even in the state at the time. It was nice to have a firm to trust and keep us informed on the progress.

Josh and all of his crew were remarkably professional, polite, honest & helpful.  We contacted him on a Saturday morning & water remediation was in process within several hours.  Even though our job was not "huge" both Josh & his crews were onsite daily to check progress, discuss options & provide recommendations & insight for additional contractors after his "remediation" part was finished.  They worked both hard and smart & always with a customer's best interest & financial practicalities in mind...Rare qualities to find.  We'd happily use them again & recommend them to anyone in need of such services.

I panicked. An intake valve of an upstairs toilet failed. Water was gushing out of the pipe all over the condo and garage. I needed it addressed immediately. I looked for Rehab services and saw SERVPRO as an option. I had seen their organization in action during another flood at a storage facility. They were professional and tolerant of the emotions of lives turned upside down. I called. Josh had his crew out there in an hour and half. There were issues with the electricity, tenants, belongings, out of state owner, and numerous other obstacles. SERVPRO and Josh navigated all of these issues with expertise, civility and professionalism. If you find yourself needing help with water damage or other kind of a rehab issues, stop looking and call Josh at SERVPRO.

I was very satisfied with the SERVPRO team, the guys and service were great.

Could not have asked for better service and fairer treatment. Have used this company twice now. Once for a hot water leak that seeped into the laundry and bedroom before anyone noticed and once for a leaking pipe behind the shower wall. Both times received a quick response, professional treatment, quality work and fair prices. Highly recommend them for any service they provide.

The guys from SERVPRO of Paradise Valley are great! They were very courteous, thorough and understanding of all our worries. They examined every possible source of water penetration, explained the cause, cleanup and any after effects. I would highly recommend them to anyone in need of cleanup services.

The water heater pipe in my rental condo leaked and damaged not only my unit but also the down stair neighbor. SERVPRO did all the remediation and restoration work. The quality of work has been excellent. Matthew Tirpak is an very good project manager. He professionally answers all the questions and concerns. He respectfully treated my real estate agent and my tenants. I would use them again later on if needed.

Extremely professional and kept us updated throughout the process when we had a water heater leak.  Always on time, worked around our schedule and made the process as easy as it could get.  Can't emphasize how respectful and professional they were.