Meet Our Team
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SERVPRO of Paradise Valley
Joshua Alcorn
Joshua Alcorn has been the owner at SERVPRO of Paradise Valley since 2013. He is IICRC certified in Water Restoration, Applied Structural Drying, Applied Microbial Remediation, Odor Control, and Fire Restoration. In his spare time, Josh likes to spend time with his family, golf, attend church, and spend time on the lake.
Kristen Alcorn
Kristen Alcorn has been the owner at SERVPRO of Paradise Valley since 2013. She is IICRC certified in Water Restoration. She has a passion for teaching group fitness classes and enjoys serving in the 2 year old’s youth ministry. In her spare time, she loves to read and go on walks.
Liz Miller
Liz Miller is the office administrator at SERVPRO of Paradise Valley. She had worked with the franchise owners for 10+ years prior to taking her role at SERVPRO of Paradise Valley. Her friendly demeanor and vast skillset make her an integral part of the company. In her spare time, Liz enjoys photography, camping, and spending time with her grandson.
Tyler Riley
Tyler Riley is a Production Manager at SERVPRO of Paradise Valley. He is IICRC certified in Water Restoration, Fire Restoration, and Applied Structural Drying. His strong work ethic and efficiency on jobs have made him an integral member within this company. Tyler has a love for family, cars, and firearms. In his spare time, he can be found outdoors or playing the guitar.
Marc Saddus
Marc Saddus is a production technician at SERVPRO of Paradise Valley. He is IICRC certified in Water Restoration and has over a year of industry experience completing all job types. His positive attitude and “can do” mindset contributes to his success in the field. In his spare time, you can find Marc outdoors as he is an avid climber.
RG Reyes
RG Reyes is a production technician at SERVPRO of Paradise Valley. He has over 2 years of industry experience completing all job types. His enthusiasm and diligence are major components to his success in the field. In RG’s spare time, he enjoys camping and shooting firearms in the desert.
What our
customers are saying
Would recommend SERVPRO of Paradise Valley because of their knowledge and professionalism.
The team showed up on time and did a great job. They went above and beyond.
We had a surprise hot water leak and needed an evaluation for dry wall damage. SERVPRO came out within 45 mins and gave me an honest opinion of the extent of our damage which ended up being fairly minor compared to the outrageous estimate another company was going to charge us. Tyler and Dexter also did a much more thorough job than the other company evaluating the damage. My husband and I were very impressed by SERVPRO PV and will definitely be using them again for any water damages or mold issues and are spreading the word. Thank you SERVPRO!
Sprinkler pipe broke in the attic, caught it in time but still had about 15-20 gallons of water in attic/ceiling/wall space.
Incident happened at 7:30 pm on a Thursday night. Initial SERVPRO crew of 2 men were at the house within 1.5 hours after placing the service call, so very pleased with the response. Initial crew assessed situation and very quickly went into attic space, removed, and bagged all wet insulation. Crew then measured for moisture in walls, even in the not-so-obvious places, and strategically set up fans and a dehumidifier to begin the drying process.
Crew returned the following day at the time of scheduled appointment to re-assess progress, move fans, and make adjustments.
On the third day, Nathan (crew chief) checked further progress, made additional recommendations, explained the whys and hows to his method of making sure all wall space you can't see will be dried using his suggestions, and quickly made the adjustments (he was so thorough, I believe he could have been a detective in a past life, a great trait to have in this business). Nathan was extremely knowledgeable and did a great job of explaining the process.
All through the entire process, Joshua (owner) was very accessible and did a wonderful job of scheduling his crew, and working around our schedule. While I hope to never have to use this team again, it's great to know who I can call on when I have an emergency such as this again. Thank you guys!
Everyone involved at SERVPRO have been professional, courteous, and kind. I am thoroughly elated with the rebuild of my condo. The work they did is bar none! I would absolutely highly recommend Josh and his employees to anyone in need of the services they provide! My home is even better than it was! Thank you SERVPRO!!
Keep up the great work.
Josh and Matt were very informative and patient. Thank you
They are outstanding every single time I use them. Best in the business!
They did an amazing job! We were worried that we had mold that was causing our children to be sick. They came right out and inspected, referred someone that tested our air quality, and then advised us on what to do next. We had a wonderful experience and would use SERVPRO again!
Would recommend SERVPRO of Paradise Valley because of their knowledge and professionalism.
The team showed up on time and did a great job. They went above and beyond.
We had a surprise hot water leak and needed an evaluation for dry wall damage. SERVPRO came out within 45 mins and gave me an honest opinion of the extent of our damage which ended up being fairly minor compared to the outrageous estimate another company was going to charge us. Tyler and Dexter also did a much more thorough job than the other company evaluating the damage. My husband and I were very impressed by SERVPRO PV and will definitely be using them again for any water damages or mold issues and are spreading the word. Thank you SERVPRO!
Sprinkler pipe broke in the attic, caught it in time but still had about 15-20 gallons of water in attic/ceiling/wall space.
Incident happened at 7:30 pm on a Thursday night. Initial SERVPRO crew of 2 men were at the house within 1.5 hours after placing the service call, so very pleased with the response. Initial crew assessed situation and very quickly went into attic space, removed, and bagged all wet insulation. Crew then measured for moisture in walls, even in the not-so-obvious places, and strategically set up fans and a dehumidifier to begin the drying process.
Crew returned the following day at the time of scheduled appointment to re-assess progress, move fans, and make adjustments.
On the third day, Nathan (crew chief) checked further progress, made additional recommendations, explained the whys and hows to his method of making sure all wall space you can't see will be dried using his suggestions, and quickly made the adjustments (he was so thorough, I believe he could have been a detective in a past life, a great trait to have in this business). Nathan was extremely knowledgeable and did a great job of explaining the process.
All through the entire process, Joshua (owner) was very accessible and did a wonderful job of scheduling his crew, and working around our schedule. While I hope to never have to use this team again, it's great to know who I can call on when I have an emergency such as this again. Thank you guys!
Everyone involved at SERVPRO have been professional, courteous, and kind. I am thoroughly elated with the rebuild of my condo. The work they did is bar none! I would absolutely highly recommend Josh and his employees to anyone in need of the services they provide! My home is even better than it was! Thank you SERVPRO!!
Keep up the great work.
Josh and Matt were very informative and patient. Thank you
They are outstanding every single time I use them. Best in the business!
They did an amazing job! We were worried that we had mold that was causing our children to be sick. They came right out and inspected, referred someone that tested our air quality, and then advised us on what to do next. We had a wonderful experience and would use SERVPRO again!
About Us
SERVPRO of Paradise Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Paradise Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Paradise Valley can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Paradise Valley.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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