Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Fort Smith
Brandon Wilson
Brandon Wilson is an Owner at SERVPRO®; of Fort Smith. He began his restoration career in 2011, co-founding the franchise with Jordan Kelley. Together, they managed day-to-day operations, building a strong foundation for the company's growth.
In 2017, Brandon became a National Project Manager for SERVPRO, focusing on nationwide storm-related work. His experience includes managing recovery efforts for hurricanes, fires, floods, and COVID-19 cleanings. Brandon’s background in reconstruction has been crucial in restoring properties and communities after disasters.
Key Responsibilities:
- Leading the strategic direction of the franchise.
- Overseeing large-scale restoration projects.
- Utilizing reconstruction expertise to restore properties.
Brandon’s return marks an exciting chapter for SERVPRO of Fort Smith. His extensive skills and experience enhance our capabilities. His leadership drives our mission to make it "Like it never even happened®;."
Brandon’s dedication to professional excellence and community involvement highlights his role as a leader within our franchise. We are thrilled to have him bring his expertise back to our team, ensuring top-tier service to our community and beyond.
A. Jordan Kelley
Jordan Kelley is a dedicated Owner at SERVPRO of Fort Smith. Since co-founding the franchise in 2011, Jordan has been a cornerstone of our operations. His commitment to excellence and growth has been instrumental in ensuring our franchise delivers top-tier restoration services to families and business owners, making it "Like it never even happened®;."
Certifications:
- Water Damage Restoration Technician (IICRC)
- Fire and Smoke Restoration Technician (IICRC)
- Applied Structural Drying (IICRC)
Community Engagement: Jordan is actively involved in the local community, demonstrating his dedication to both professional and civic responsibilities. His roles include:
- Member of Exchange Club of Muskogee
- Member of Rotary Club of Muskogee
- Board Member of the Muskogee Hotel & Lodging Association
- Ambassador of the Muskogee Chamber of Commerce
Jordan's leadership and certifications underscore his expertise in property restoration. His active community involvement highlights his commitment to the people and businesses of Fort Smith. Jordan continues to drive the franchise's success, ensuring that SERVPRO of Fort Smith remains a trusted name in restoration services.
Jason Kelley
Jason Carl Kelley has been an integral part of SERVPRO of Fort Smith since its purchase on July 27, 2018. He became an Owner in December 2021, bringing his extensive experience and leadership to the forefront of our franchise.
Professional Experience:
Jason’s extensive background in operations management, customer service, and human resources has been invaluable to SERVPRO of Fort Smith. His expertise ensures that our franchise runs smoothly and efficiently, providing top-notch restoration services to our community.
Jason's commitment to excellence and strong leadership skills have been pivotal in driving the franchise's success. His professional experience and dedication to quality service help make SERVPRO of Fort Smith a trusted name in the restoration industry.
Ginger Kelley
Ginger Kelley is a highly experienced Estimator at SERVPRO of Fort Smith. She began her journey with SERVPRO of Muskogee and McIntosh Counties & Tahlequah in 2012 as a Sales and Marketing Representative. Ginger quickly became an integral part of the team, demonstrating her versatility and dedication by joining our Storm Team for national deployments.
Over the past decade, Ginger has traveled extensively, providing expert support and restoration services from New Hampshire to Arizona and from Minnesota to Florida, covering numerous points in between. Her extensive travel experience has equipped her with a broad range of skills and knowledge in storm damage restoration.
In 2018, Ginger transitioned to the Fort Smith office, where she currently works alongside her husband, Jason. Together, they bring over 20 years of personal and professional partnership to the team. Ginger and Jason are proud parents of two sons, Colton and Zander.
Ginger's commitment to excellence and her vast experience make her a valuable asset to SERVPRO of Fort Smith, ensuring that our clients receive the highest quality service and support.
Justin Tankersley
Justin is a dedicated Senior Technician at SERVPRO of Fort Smith and has been an invaluable member of our team since 2019.
Hailing from Pocola, OK, Justin brings a strong work ethic and commitment to excellence. He holds FSRT (Fire and Smoke Restoration Technician) and WRT (Water Damage Restoration Technician) certifications, which highlight his expertise in providing top-quality restoration services.
Justin's technical skills and dedication ensure that our clients receive the highest level of care and professionalism during their restoration process, making him a vital part of our SERVPRO team.
Tyler Broom
Tyler has been a dedicated Senior Technician at SERVPRO of Fort Smith since 2019. In his role, Tyler is responsible for overseeing restoration projects, ensuring that all work is completed to the highest standards of quality and efficiency.
Tyler holds FSRT (Fire and Smoke Restoration Technician) and WRT (Water Damage Restoration Technician) certifications, demonstrating his expertise in managing both fire and water damage restoration projects. His technical knowledge and commitment to excellence ensure that our clients receive top-notch service and care throughout the restoration process.
Tyler's skills and dedication make him an invaluable asset to the SERVPRO of Fort Smith team, helping us deliver exceptional restoration services to our community.
Colton Kelley
Colton has been a key member of SERVPRO of Fort Smith since 2020, bringing dedication and expertise to his role as a Senior Technician.
Colton holds a Water Certification, showcasing his specialized knowledge in water damage restoration. In his position, Colton plays a crucial role in managing and executing restoration projects, ensuring that each job is handled with precision and care. His technical skills and commitment to excellence ensure that our clients receive the highest standard of service during the restoration process.
Colton's expertise and dedication make him an integral part of the SERVPRO of Fort Smith team, consistently delivering exceptional results and helping to restore properties to their pre-damage condition.
Jason Broom
Jason joined SERVPRO of Fort Smith in 2022 as a Mitigation Technician. With a keen eye for detail and a strong commitment to excellence, Jason plays an essential role in mitigating damage and restoring properties to their original condition.
Before joining SERVPRO, Jason served in the United States Coast Guard from 1995 to 1999, bringing a disciplined and dedicated approach to his work. His background has equipped him with the skills and resilience needed to handle challenging situations effectively.
Jason's responsibilities include assessing damage, implementing mitigation strategies, and ensuring a thorough and efficient restoration process. His expertise and dedication are vital to our team's success in delivering high-quality service to our clients.
Jason's professional experience and commitment to excellence make him a valuable asset to SERVPRO of Fort Smith.
What our
customers are saying
The employees were on time and professional.
Awesome staff and awesome service always provided.
SERVPRO was an easy pick for me as the operators had become my neighbors, and that's how I was treated, like a friend and neighbor. Jordan and his crew came in and helped me at a really happy time in my family's life. We had remodeled a home from head-to-toe and wanted it cleaned from head-to-toe. We expected with such an easy job (relative to a disaster) they would send one or two of their staff. Boy, was I wrong. They brought out the Calvary. There were no less than 20 people cleaning in our house. Each one of them more polite and courteous than the next. They finished quickly as you would expect with that many people and Jordan came by for an inspection. As this was a job they weren't quite accustomed to, they missed a few things that just didn't cross the staff's minds. I pointed those areas out and they jumped on it immediately, and they were done before I could turn around. Since then, Jordan has treated me like an old friend. As a newbie to Fort Gibson, it's nice to be treated that way. I was a nurse for 15 years in critical care, and working with excellence meant the difference between life and death. Jordan and his SERVPRO crew treat your house with that same spirit of excellence that means the difference in the quality of your life if disaster strikes. Thank God, my situation wasn't a disaster, and only a construction cleanup, but if it were, I'd want these guys on my side. Trust me, you'll get no better customer satisfaction!
The communication was wonderful!
This company and the team we had were the best!
Response time in a crisis is crucial and SERVPRO had a team dispatched to our site within 30 minutes.
They were professional and organized and did everything they could to mitigate any further damage including protection of areas surrounding our loss - surrounding hallways and the stairwell. They also made sure to protect and box up other belongings in the area to keep them out of the way of the mess and accounted for.
They took time to explain the process and make sure we were comfortable each step of the way.
They have followed up multiple times to make sure the job is complete and we’re happy with their services.
They were there when we really needed them!!
Just want to give a big shout out and a thank you to SERVPRO. The entire experience was fast, professional, and genuinely honest and up-front about my repair job. SERVPRO's pricing was vary fair and I never felt like I was being taken advantage of whatsoever. If you ever need any of their services, I highly recommend this company.
Jordan Kelley took a look and said his crew could clean up a rather stained carpet (only a few years old) we were considering replacing. Ace and his helper showed up on time and just in a short time had the carpet looking great! Ace is top notch, fast, efficient and knows his business. Thanks Ace, Jordan and crew for a fantastic job and at a fair and reasonable price. I highly recommend SERVPRO and will call on them again!
We have rental property SERVPRO has for two years now saved us so much money. When most companies would say you need to replace those carpets SERVPRO cleaned them to live another day. Thank you SERVPRO.
The employees were on time and professional.
Awesome staff and awesome service always provided.
SERVPRO was an easy pick for me as the operators had become my neighbors, and that's how I was treated, like a friend and neighbor. Jordan and his crew came in and helped me at a really happy time in my family's life. We had remodeled a home from head-to-toe and wanted it cleaned from head-to-toe. We expected with such an easy job (relative to a disaster) they would send one or two of their staff. Boy, was I wrong. They brought out the Calvary. There were no less than 20 people cleaning in our house. Each one of them more polite and courteous than the next. They finished quickly as you would expect with that many people and Jordan came by for an inspection. As this was a job they weren't quite accustomed to, they missed a few things that just didn't cross the staff's minds. I pointed those areas out and they jumped on it immediately, and they were done before I could turn around. Since then, Jordan has treated me like an old friend. As a newbie to Fort Gibson, it's nice to be treated that way. I was a nurse for 15 years in critical care, and working with excellence meant the difference between life and death. Jordan and his SERVPRO crew treat your house with that same spirit of excellence that means the difference in the quality of your life if disaster strikes. Thank God, my situation wasn't a disaster, and only a construction cleanup, but if it were, I'd want these guys on my side. Trust me, you'll get no better customer satisfaction!
The communication was wonderful!
This company and the team we had were the best!
Response time in a crisis is crucial and SERVPRO had a team dispatched to our site within 30 minutes.
They were professional and organized and did everything they could to mitigate any further damage including protection of areas surrounding our loss - surrounding hallways and the stairwell. They also made sure to protect and box up other belongings in the area to keep them out of the way of the mess and accounted for.
They took time to explain the process and make sure we were comfortable each step of the way.
They have followed up multiple times to make sure the job is complete and we’re happy with their services.
They were there when we really needed them!!
Just want to give a big shout out and a thank you to SERVPRO. The entire experience was fast, professional, and genuinely honest and up-front about my repair job. SERVPRO's pricing was vary fair and I never felt like I was being taken advantage of whatsoever. If you ever need any of their services, I highly recommend this company.
Jordan Kelley took a look and said his crew could clean up a rather stained carpet (only a few years old) we were considering replacing. Ace and his helper showed up on time and just in a short time had the carpet looking great! Ace is top notch, fast, efficient and knows his business. Thanks Ace, Jordan and crew for a fantastic job and at a fair and reasonable price. I highly recommend SERVPRO and will call on them again!
We have rental property SERVPRO has for two years now saved us so much money. When most companies would say you need to replace those carpets SERVPRO cleaned them to live another day. Thank you SERVPRO.
About Us
Our History
Since 2010, SERVPRO of Fort Smith has been dedicated to helping the people of Fort Smith and neighboring communities restore their properties and lives after disasters. We have successfully assisted thousands of customers, providing reliable and efficient restoration services. Our long-standing presence in the community underscores our commitment to quality and dependability.
Committed to Our Community
Brandon Wilson and Jordan Kelley, our committed owners, have strong ties to Fort Smith. They are deeply invested in the future of our community and the well-being of our customers. As our franchise has grown, our mission remains unchanged: to serve the people, businesses, and organizations that make Fort Smith a great place to live. We proudly support local initiatives and organizations, demonstrating our dedication to community engagement and improvement.
Our Skilled Team
Our team at SERVPRO of Fort Smith is comprised of highly trained professionals who bring years of experience in property restoration. From rigorous initial training at SERVPRO’s Corporate Training Facility to continuous education through regular IICRC certifications, our staff is equipped with the knowledge and skills to restore your property efficiently. We are committed to excellence and ensure our employees are always up-to-date with the latest restoration techniques and best practices.
Why SERVPRO?
At SERVPRO of Fort Smith, we pride ourselves on our motto: “Like it never even happened." We provide top-tier professionalism in the restoration, cleanup, and mitigation of your home or business. Our reputation as the premier water, fire, and mold remediation service provider in Fort Smith is built on our unwavering commitment to quality and customer satisfaction.
Contact Us:
- Phone: 479-452-8282
- Email: office@SERVPROfortsmith.com
Address:
- 3500 Jenny Lind Rd., Fort Smith, AR 72901
The SERVPRO Difference
SERVPRO of Fort Smith is part of a nationwide network of over 1,700 franchises, providing us with the resources and expertise to handle any size disaster. Whether dealing with minor water damage or large-scale fire restoration, our team is dedicated to delivering professional and prompt service. We use advanced equipment and technology to restore your property, making it "Like it never even happened."
Follow us on Facebook Here.
For any restoration needs, call us today! With SERVPRO, you can trust that you are getting the best in cleaning and restoration services.
Recommended For You
How To Recognize and Clean Up Black Water Damage
How to Identify and Repair Black Water DamageThree hundred gallons per day: That’s how …3 Advantages of Using SERVPRO's Document Restoration Service
3 Advantages of Using SERVPRO's Document Restoration ServiceOne of the most devastating …How To Decide When To Call In The Pros
How To Decide When To Call In The Pros To Clean Up Water DamageWater damage in your home …