SERVPRO of Fort Smith

The employees were on time and professional.

Awesome staff and awesome service always provided.

SERVPRO was an easy pick for me as the operators had become my neighbors, and that's how I was treated, like a friend and neighbor. Jordan and his crew came in and helped me at a really happy time in my family's life. We had remodeled a home from head-to-toe and wanted it cleaned from head-to-toe. We expected with such an easy job (relative to a disaster) they would send one or two of their staff. Boy, was I wrong. They brought out the Calvary. There were no less than 20 people cleaning in our house. Each one of them more polite and courteous than the next. They finished quickly as you would expect with that many people and Jordan came by for an inspection. As this was a job they weren't quite accustomed to, they missed a few things that just didn't cross the staff's minds. I pointed those areas out and they jumped on it immediately, and they were done before I could turn around. Since then, Jordan has treated me like an old friend. As a newbie to Fort Gibson, it's nice to be treated that way. I was a nurse for 15 years in critical care, and working with excellence meant the difference between life and death. Jordan and his SERVPRO crew treat your house with that same spirit of excellence that means the difference in the quality of your life if disaster strikes. Thank God, my situation wasn't a disaster, and only a construction cleanup, but if it were, I'd want these guys on my side. Trust me, you'll get no better customer satisfaction!

The communication was wonderful!

This company and the team we had were the best!

Response time in a crisis is crucial and SERVPRO had a team dispatched to our site within 30 minutes.

They were professional and organized and did everything they could to mitigate any further damage including protection of areas surrounding our loss - surrounding hallways and the stairwell. They also made sure to protect and box up other belongings in the area to keep them out of the way of the mess and accounted for.

They took time to explain the process and make sure we were comfortable each step of the way.

They have followed up multiple times to make sure the job is complete and we’re happy with their services.

They were there when we really needed them!!

Just want to give a big shout out and a thank you to SERVPRO. The entire experience was fast, professional, and genuinely honest and  up-front about my repair job. SERVPRO's pricing was vary fair and I never felt like I was being taken advantage of whatsoever. If you ever need any of their services, I highly recommend this company.

Jordan Kelley took a look and said his crew could clean up a rather stained carpet (only a few years old) we were considering replacing. Ace and his helper showed up on time and just in a short time had the carpet looking great! Ace is top notch, fast, efficient and knows his business. Thanks Ace, Jordan and crew for a fantastic job and at a fair and reasonable price. I highly recommend SERVPRO and will call on them again!

We have rental property SERVPRO has for two years now saved us so much money. When most companies would say you need to replace those carpets SERVPRO cleaned them to live another day. Thank you SERVPRO.

The employees were on time and professional.

Awesome staff and awesome service always provided.