Meet Our Team
Here to Help® 24/7.
SERVPRO of Southwest Waukesha County and Jefferson County / Oconomowoc
Production Team
SERVPRO of Southwest Waukesha County
SERVPRO of Southwest Waukesha County's team is always here to help, call us at (262) 542-0900.
Production Team
The team is ready to assist you through a fire, water, mold or odor problem you are experiencing.
We are always Here to Help.
SERVPRO of Southwest Waukesha County's Production Team. We have an experienced team here at SERVPRO. Our technicians have certifications in Water Restoration, Fire/Smoke, Asbestos Abatement, Mold Remediation, Carpet Cleaning and Air Duct Cleaning.
Gary Dankert
Warehouse Manager
Gary is the man behind the machine. As our Warehouse Manager, he keeps our equipment clean and organized, making sure everything is ready to go to for each job. He works hard to keep our shop running smooth. Gary also takes care of our SERVPRO Fleet, making sure vehicles are ready to go at any moment.
Travis Vrba, WRT, FSRT
Production Department
Crew Chief
Travis is a Crew Chief for SERVPRO of Southwest Waukesha County. As a part of the Production crew, Travis leads his crew while keeping in contact with homeowners insurance adjusters. He makes sure the job is fully completed. Travis traveled to Georgia following Hurricane Irma to help with the cleanup efforts.
Travis is the crew chief for SERVPRO duct cleaning crew. Travis has been through several trainings on how to properly clean HVAC systems. Travis has experience in cleaning commercial and residential ducting.
Personal Interest
Travis is really into music. He plays drums in a band on the weeknights or weekends. Travis loves to spend time with his twin boys. When he is not busy he enjoys relaxing.
Fernando Martinez, WRT
Production Department
Crew chief
Fernando is the Crew Chief at SERVPRO of Southwest Waukesha County. Fernando has the customer's needs in mind at all times. Fernando focuses on the information of the job to make sure everything gets done to SERVPRO standards.
Personal Interests
Fernando loves to spend time with his kids. Besides being with his kids, he likes to play guitar. Fernando is also a video gamer.
Heather Lancaster
Production Department
Production Technician
Heather was hired as the Receptionist at SERVPRO of Southwest Waukesha County in March 2021. Heather then transferred to the production department because of her knowledge of cleaning services. Heather is very experienced in customer service and always very friendly.
Personal Interest
Heather enjoys outdoor living by going camping and spending time on the lake. Heather loves to spend time with her kids.
Aaron Staszak, WRT
Office Department
Job File Coordinator
Aaron is the Job File Coordinator at SERVPRO of Southwest Waukesha County. Aaron has a lot of restoration experience. He started at SERVPRO being a Fire and Water Restoration Technician, then was a Crew Chief and currently is the Job File Auditor. Aaron has certifications from the IICRC: Water Removal Technician and Fire and Smoke Technician.
Personal Interests
Aaron's favorite pastimes are attending festivals, car shows and concerts. Aaron enjoys fixing and upgrading technology like phones, computers, car stereos and other small electronics. Aaron is a long term console games and is now getting into PC gaming, including emulators.
What our
customers are saying
SERVPRO of Southwest Waukesha County, Poplar Drive, Waukesha, WI - Google Search
My grandma had a flooding problem and SERVPRO was so responsive and timely in handling the situation. They worked quickly and efficiently in fixing everything to make it just like it was before the flooding! All around the team was very kind and helpful and I would definitely call them again for any future problems!
Thank you Justin. Your team did an Excellent job and I was glad to meet them and have Steve on point. WELL DONE.
Thank you again. You were MOST responsive, and team SERVPRO did a GREAT JOB. I will be happy to refer anyone I know that may need your services.
I have never met a team as hardworking and thorough as Matt Koss, Elyse and Keeyana. They are amazing!!!
SERVPRO of Southwest Waukesha County, Poplar Drive, Waukesha, WI - Google Search
We would highly recommend SERVPRO of SE Wisconsin for all your cleanup needs. The staff at SERVPRO are a pleasure to work with, especially Todd and Tina. They get the job done quickly and efficiently.
Ben was at the house within an hour after SERVPRO was contacted by my insurance agent and the cleanup crew was there about 2 hours later to start work. Everyone was very professional, friendly, and kept us informed during the entire process. Very satisfied.
SERVPRO is an excellent organization. Early one morning I woke up to the sound of water gushing from my bathroom. I immediately called my insurance company and then called SERVPRO. Todd Szada assembled a crew and arrived at my house within an hour. In fact, they arrived before the insurance adjuster. Todd assessed the damage and came up with a game plan to effect the restoration. He laid it out with me, step by step. He coordinated all the subcontractors from the electrician, the drywaller and the painter. I didn't have to worry about anything. The process was completed on scheduled and to my satisfaction. SERVPRO's service greatly exceeded my expectations. I highly recommended SERVPRO and Todd.
Communication is their best attribute. I worked with SERVPRO through an insurance claim and felt the guidance they gave was great. With all the unknowns when a home gets wet, SERVPRO was there to help but also guide us. I would highly recommend this location.
SERVPRO did a great job performing asbestos removal and HVAC cleaning! The Employees were very thorough and completed the jobs efficiently! Thank you SERVPRO for a job well done!
Your team's customer service is outstanding. Everyone is super nice and knowledgeable and professional. Even your voicemail message is nice and slow and clear and very simple to follow. I appreciate that very much.
SERVPRO of Southwest Waukesha County, Poplar Drive, Waukesha, WI - Google Search
My grandma had a flooding problem and SERVPRO was so responsive and timely in handling the situation. They worked quickly and efficiently in fixing everything to make it just like it was before the flooding! All around the team was very kind and helpful and I would definitely call them again for any future problems!
Thank you Justin. Your team did an Excellent job and I was glad to meet them and have Steve on point. WELL DONE.
Thank you again. You were MOST responsive, and team SERVPRO did a GREAT JOB. I will be happy to refer anyone I know that may need your services.
I have never met a team as hardworking and thorough as Matt Koss, Elyse and Keeyana. They are amazing!!!
SERVPRO of Southwest Waukesha County, Poplar Drive, Waukesha, WI - Google Search
We would highly recommend SERVPRO of SE Wisconsin for all your cleanup needs. The staff at SERVPRO are a pleasure to work with, especially Todd and Tina. They get the job done quickly and efficiently.
Ben was at the house within an hour after SERVPRO was contacted by my insurance agent and the cleanup crew was there about 2 hours later to start work. Everyone was very professional, friendly, and kept us informed during the entire process. Very satisfied.
SERVPRO is an excellent organization. Early one morning I woke up to the sound of water gushing from my bathroom. I immediately called my insurance company and then called SERVPRO. Todd Szada assembled a crew and arrived at my house within an hour. In fact, they arrived before the insurance adjuster. Todd assessed the damage and came up with a game plan to effect the restoration. He laid it out with me, step by step. He coordinated all the subcontractors from the electrician, the drywaller and the painter. I didn't have to worry about anything. The process was completed on scheduled and to my satisfaction. SERVPRO's service greatly exceeded my expectations. I highly recommended SERVPRO and Todd.
Communication is their best attribute. I worked with SERVPRO through an insurance claim and felt the guidance they gave was great. With all the unknowns when a home gets wet, SERVPRO was there to help but also guide us. I would highly recommend this location.
SERVPRO did a great job performing asbestos removal and HVAC cleaning! The Employees were very thorough and completed the jobs efficiently! Thank you SERVPRO for a job well done!
Your team's customer service is outstanding. Everyone is super nice and knowledgeable and professional. Even your voicemail message is nice and slow and clear and very simple to follow. I appreciate that very much.
About Us
SERVPRO of Southwest Waukesha County understands the stress and worry that comes with fire or water damage. Our goal is to help minimize the interruption in life and quickly make it "Like it never even happened."
Owners Sarah Pope, Jason Wilkinson and Ray Garcia all have raised or are raising their families in Wisconsin. They are invested in the future of Waukesha and its customers needs. Over the years SERVPRO of Southwest Waukesha County's mission has never changed: to serve the people, businesses and organizations of the Waukesha area and help make its community great.
SERVPRO of Southwest Waukesha County specializes in the cleanup and restoration of residential and commercial property after fire or water damage. Our staff are IICRC-industry certified at SERVPRO’s corporate training facility. With a nationwide system of qualified franchises, no damage is too large or small for SERVPRO of Southwest Waukesha County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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