Meet Our Team
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SERVPRO of Eau Claire
The SERVPRO of Eau Claire Team
Look at this outstanding team here at the SERVPRO of Eau Claire!
Andy
Andrew "Andy" Ernst is the Production Manager and Senior Estimator at SERVPRO of Eau Claire, responsible for managing our crew, scheduling, and estimating. Andy has nearly a decade of experience in restoration services with SERVPRO of Eau Claire. He is IICRC certified in Water Restoration (WRT) and Applied Microbial Remediation (AMRT), as well as Lead-Safe Renovator certified with the State of Wisconsin and Lead Renovation, Repair and Painting (RRP) certified with the Environmental Protection Agency (EPA).
In addition, Andy has a degree in Wood Technics and is a building and construction specialist who handles the bulk of our estimating services. Andy is an expert in all things restoration and construction and a valuable asset to our team and our customers.
Abbigayle (Abbi)
Abbi is the Operations Manager at SERVPRO of Eau Claire. She handles one of the most important aspects of the company by working with insurance companies to process claims and services as quickly as possible. Having served in many areas previously, Abbi has extensive knowledge of our processes from start to finish. She is a team player who is focused on providing the highest quality of service to our clients and customers.
Randy
Randy first joined the SERVPRO of Eau Claire family in 2015, in his career with us he has done mitigation services, marketing and is now our Reconstruction Manager. He enjoys working with home and business owners and aligning our in-house crews and our sub-contractors on projects to help ensure the home or business is back to preloss conditions or better, "Like it never even happened." When Randy isn’t at work, he enjoys spending time with his family, archery, hunting, fishing and grilling.
Bob
Bob is a construction technician. He is quiet, but enjoys working with the customers and gets awesome reviews!! When Bob isn't making customers happy, you can find him traveling or on a golf course.
What our
customers are saying
Beautiful, very efficient!
Always on time and called ahead to confirm.
Great work! S.I.
Top notch crew. Clean, newer equipment. Would recommend to anyone.
We had a huge water damage problem that involved three floors. SERVPRO did a great job with mitigation and a fantastic job organizing build back. Thanks to Butch, coordinator who made it all happen in a timely manner with great organization! Our house looks better than new!
"Called these folks for a broken hot water heater line in my wood shop. They were outstanding! This line broke and filled the work room with hot steamy water and then blew the door open to the unheated pole barn area. The unheated area became a rain forest from the water condensing on roof and falling down.
SERVPRO showed up right away and started doing their thing ( Cleaning, drying and helping decide salvage item's and inventory for the insurance). All employee's were the best and super helpful! I would of put thumbs up for "Value" but insurance is paying and I have no idea of the cost. But I will say no matter what cost the cost was, they saved my butt... and my shop! Would highly recommend!"
Excellent! Came at last minute when another company cancelled last moment. Will use again, thank you so much!
They are very professional, fast, thorough, & efficient. We arrived home from a 2 month vacation to find a union on our water heater had ruptured. Water damaged our master bedroom & laundry area. We immediately called our insurance company & within hours on a Sunday, SERVPRO arrived & immediately got to work. They had to come about 80 miles, which they did every day for about 10 days. Since mold had already started they were extremely careful tearing carpet, floors & insulation out. Took everything out in plastic bags & disposed of every bit of it. Took the furniture & clothes back to EauClaire to store for us until we are ready for it. They reinstalled the subfloor, redid the ceiling & walls. They explained everything & were so polite. What started out to be a horrible experience, thanks to SERVPRO turned out to be an absolutely enlightening experience. By the time they finally took all their fans & dehumidifiers & finished the ceiling & walls, everything looked brand new. We cannot thank these people enough. So grateful they were the ones our insurance company sent. C & G
Solid company with fast response.
I was very impressed with the professional work, the kindness shown and the willingness to answer my questions.
J.A.
Beautiful, very efficient!
Always on time and called ahead to confirm.
Great work! S.I.
Top notch crew. Clean, newer equipment. Would recommend to anyone.
We had a huge water damage problem that involved three floors. SERVPRO did a great job with mitigation and a fantastic job organizing build back. Thanks to Butch, coordinator who made it all happen in a timely manner with great organization! Our house looks better than new!
"Called these folks for a broken hot water heater line in my wood shop. They were outstanding! This line broke and filled the work room with hot steamy water and then blew the door open to the unheated pole barn area. The unheated area became a rain forest from the water condensing on roof and falling down.
SERVPRO showed up right away and started doing their thing ( Cleaning, drying and helping decide salvage item's and inventory for the insurance). All employee's were the best and super helpful! I would of put thumbs up for "Value" but insurance is paying and I have no idea of the cost. But I will say no matter what cost the cost was, they saved my butt... and my shop! Would highly recommend!"
Excellent! Came at last minute when another company cancelled last moment. Will use again, thank you so much!
They are very professional, fast, thorough, & efficient. We arrived home from a 2 month vacation to find a union on our water heater had ruptured. Water damaged our master bedroom & laundry area. We immediately called our insurance company & within hours on a Sunday, SERVPRO arrived & immediately got to work. They had to come about 80 miles, which they did every day for about 10 days. Since mold had already started they were extremely careful tearing carpet, floors & insulation out. Took everything out in plastic bags & disposed of every bit of it. Took the furniture & clothes back to EauClaire to store for us until we are ready for it. They reinstalled the subfloor, redid the ceiling & walls. They explained everything & were so polite. What started out to be a horrible experience, thanks to SERVPRO turned out to be an absolutely enlightening experience. By the time they finally took all their fans & dehumidifiers & finished the ceiling & walls, everything looked brand new. We cannot thank these people enough. So grateful they were the ones our insurance company sent. C & G
Solid company with fast response.
I was very impressed with the professional work, the kindness shown and the willingness to answer my questions.
J.A.
About Us
SERVPRO of Eau Claire understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Our History
Owners Tom & Beth Hanaman realized their dream of owning a SERVPRO franchise when they purchased SERVPRO of Eau Claire in 2010, after many years of working in restoration under another franchise owner. Their children grew up in the restoration industry and now they are proud to employ one of their daughters, Abbigayle, as Operations Manager. Abbigayle has worked her way up within the company from production technician to office admin, then marketing, and now managing daily operations in the office.
Committed to Our Community
We are a proud sponsor of an annual charity golf outing to help support a community non-profit. Our golf event has benefited organizations such as Big Brothers & Big Sisters of Northwestern Wisconsin, Boys & Girls Club of the Greater Chippewa Valley, Feed My People Food Bank and Bolton Refuge House. We believe in giving back to our community and helping our neighbors.
We are members of the Chippewa Falls Area Chamber as well as the Eau Claire Area Chamber of Commerce. We proudly support our community by participating in the area holiday parades as well.
The SERVPRO Difference
SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Eau Claire can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of Eau Claire.
Our Certifications
IICRC Certifications:
- IICRC Certified Firm
- Water Restoration Technician
- Applied Structural Drying
- Applied Microbial Remediation
Other
- Certified Commercial Mold Inspector
- Lead-Based Paint Activities & Renovation
- General Contractor - Wisconsin
If you are experiencing loss in your home, please call us today! Let us make it "Like it never even happened."
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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