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This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
"Thank you for your promptness, efficiency, and courtesies during this whole process"
"Dear SERVPRO of Appleton, I want to take a moment to express my sincere gratitude for the tremendous experience I had with your staff.....Actually I experienced 2 crises in a 4 month period.....My second flood occurred 5 weeks before my son's wedding which was due to take place in my home. This time the damage was so severe it required extensive renovation of my main floor as well as basement ceiling and floors.....Your staff (headed up by Joyce for the demo/remediation and Deb Solway for the rebuild) are phenomenal. They both were very respectful of my home, my belongings, my timeline, my questions as well as my fears and worries. They brought in a large crew and the demo/remediation was resolved in a week. Joyce checked on the progress daily in person and by phone. The crew she had here worked diligently to pack and move all our belongings, remove the damaged items, set up dryers and fans and even pulled what seemed like a million staples from the subflooring. Joyce and Deb also worked expertly with my insurance adjuster and dealt with all my questions and concerns. They told me exactly what to expect and what my next steps would be. Then Deb took over for the rebuild.....Deb took care of everything to make sure it was all taken are of from carpentry to electricians to plumbers. Deb was unflappable whether it was a delay in Home Depot shipping all my flooring or a new commode that was delivered broken. She made sure our project kept moving forward. Constant communication was key and Deb was exceptional! Bottom line the repairs were done in 5 weeks. They finished the night before the wedding. All of the guests were so impressed with how wonderful the house looked. That is due to SERVPRO's staff and their effectiveness. You gave me back my home not just my house. Thank you somehow doesn't seem to cover it!"
"Great staff"
"The carpets look like brand new again. It helps when professionals with the right equipment do it. They did a great job! Thank you."
"Good job by all"
"Debbie, ....I want to thank you and SERVPRO for the excellent and professional service you provided. Your staff was outstanding, wonderful to work with and certainly demonstrated their skills and experience."
Dear Mr. Snyder, My sister and I wanted to express our appreciation & gratitude to you and your awesome team at SERVPRO. We have worked with your company before (long distance) and had confidence everything would be taken care of beyond our expectations. I should add, my sister from Atlanta and I have been working to sell our mom's condo in Fox Crossing after her passing in late January. We worked with Joyce Ebajan, who could not have been more helpful and accommodating. After helping to clear some of the bags in the garage, she called early one morning and said Lura Hall had mentioned a need for some furniture (for a charity)! How providential is that?! It is such a stressful, emotional time and to know a good bulk of the furniture went to a worthy cause makes the heart a little lighter! Joyce sent a truck and two strong young men (Cody & Demond), to do the heavy lifting! What a gift and a blessing you and your crew have been. God bless and many, many thanks. Beverly
"Thank you again for your great timeliness, service and patience. I will recommend SERVPRO to anyone in need. You have been more than professional & courteous with me."
"Luke and his crew did a great job, clean, quick and informative."
"Thank you for your promptness, efficiency, and courtesies during this whole process"
"Dear SERVPRO of Appleton, I want to take a moment to express my sincere gratitude for the tremendous experience I had with your staff.....Actually I experienced 2 crises in a 4 month period.....My second flood occurred 5 weeks before my son's wedding which was due to take place in my home. This time the damage was so severe it required extensive renovation of my main floor as well as basement ceiling and floors.....Your staff (headed up by Joyce for the demo/remediation and Deb Solway for the rebuild) are phenomenal. They both were very respectful of my home, my belongings, my timeline, my questions as well as my fears and worries. They brought in a large crew and the demo/remediation was resolved in a week. Joyce checked on the progress daily in person and by phone. The crew she had here worked diligently to pack and move all our belongings, remove the damaged items, set up dryers and fans and even pulled what seemed like a million staples from the subflooring. Joyce and Deb also worked expertly with my insurance adjuster and dealt with all my questions and concerns. They told me exactly what to expect and what my next steps would be. Then Deb took over for the rebuild.....Deb took care of everything to make sure it was all taken are of from carpentry to electricians to plumbers. Deb was unflappable whether it was a delay in Home Depot shipping all my flooring or a new commode that was delivered broken. She made sure our project kept moving forward. Constant communication was key and Deb was exceptional! Bottom line the repairs were done in 5 weeks. They finished the night before the wedding. All of the guests were so impressed with how wonderful the house looked. That is due to SERVPRO's staff and their effectiveness. You gave me back my home not just my house. Thank you somehow doesn't seem to cover it!"
"Great staff"
"The carpets look like brand new again. It helps when professionals with the right equipment do it. They did a great job! Thank you."
"Good job by all"
"Debbie, ....I want to thank you and SERVPRO for the excellent and professional service you provided. Your staff was outstanding, wonderful to work with and certainly demonstrated their skills and experience."
Dear Mr. Snyder, My sister and I wanted to express our appreciation & gratitude to you and your awesome team at SERVPRO. We have worked with your company before (long distance) and had confidence everything would be taken care of beyond our expectations. I should add, my sister from Atlanta and I have been working to sell our mom's condo in Fox Crossing after her passing in late January. We worked with Joyce Ebajan, who could not have been more helpful and accommodating. After helping to clear some of the bags in the garage, she called early one morning and said Lura Hall had mentioned a need for some furniture (for a charity)! How providential is that?! It is such a stressful, emotional time and to know a good bulk of the furniture went to a worthy cause makes the heart a little lighter! Joyce sent a truck and two strong young men (Cody & Demond), to do the heavy lifting! What a gift and a blessing you and your crew have been. God bless and many, many thanks. Beverly
"Thank you again for your great timeliness, service and patience. I will recommend SERVPRO to anyone in need. You have been more than professional & courteous with me."
"Luke and his crew did a great job, clean, quick and informative."