Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
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Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Appleton
Beau Baumgartner-General Manager of Operations
Beau started with SERVPRO of Appleton in July of 2021. Today he oversees our Appleton & Brown County operations. He came to us with a broad background in construction related work, as well as 12 years of experience with another restoration company. Beau is highly credentialed, holding IICRC certifications in not only the fire, water & mold categories, but all applicable restoration & cleaning categories, like Upholstery & Fabric Cleaning, Odor Control, Carpet Cleaning, Carpet Repair & Reinstallation, and Textile Cleaning. But most impressively, Beau is an IICRC Certified Master in all 3 categories:
Fire & Smoke Restorer
Water Restorer
Textile Cleaner
Becoming a Master requires basic certification first, then Journeyman Status and eventually Master Status; each step requiring more in terms of years of work in the field and the passing of exams. Beau has invested a lot of time & effort to be so highly credentialed.
Beau & his wife have 5 children that keep them very busy. Most of Beau’s free time is spent enjoying his family and engaging in activities with his wife and children.
Luke Snyder - Vice President
Luke started with SERVPRO of Appleton in June of 2013, while he was still in high school. Luke initially worked for us on a part-time basis, only working during spring, summer & winter breaks, while pursuing a Bachelor of Science Degree in Finance from the University of Wisconsin Whitewater. After his graduation in May of 2018, Luke began working for us full-time in a Project Manager capacity. In April 2022 Luke moved to our Brown County office to manage things there when it came under the same ownership as Appleton.
Luke has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Water Damage Restoration
Fire Damage Restoration
In addition, Luke is IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:
Water Damage Restoration
Applied Microbial (mold) Remediation
Applied Structural Drying
Luke is also OSHA 30 Hour Certified as well as Lead Certified
Luke and his wife were married in the fall of 2021. In his spare time Luke enjoys playing volleyball and hanging out with friends.
Dylan Vachavake - Office Manager
Dylan joined us in March 2020. He came to us as a Navy Veteran of 3 1/2 years, as well as 3 years of experience in the banking industry.
Initially Dylan did various administrative tasks for us like answering phones and filing. But after only a few months, he transitioned into our job file coordinator role, assisting with billing and working with insurance companies on customer claims.
In the spring of 2022 Dylan took on the role of Job File Manager when we expanded and took ownership of the Brown County Franchise. Then in June 2023 our Office Manager position opened up and Dylan agreed to take on the challenge. He is an extremely versatile employee who will even work in the field during high volume storm times.
Dylan has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Water Damage Restoration
Fire Damage Restoration
In addition, Dylan is IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:
Water Damage Restoration
In his spare time Dylan enjoys spending time at his cabin up north, hanging with friends and watching sports. The Milwaukee Bucks are a particular favorite.
Brent Smeaton - Commercial Carpet Cleaning Manager
Brent came to us in February of 2017 with 9 years of exceptional commercial & residential carpet cleaning experience. His extensive and loyal commercial following includes some of the major Property Management Companies in the Fox Valley as well as churches, country clubs, insurance offices, and many others.
He is IICRC Certified in:
Carpet Cleaning
Water Restoration
In his spare time Brent enjoys spending time with his fiancé and dog engaged in outdoor activities. He also enjoys playing hockey and currently plays in a men's league.
Collin Pohl - Mitigation Project Mgr
Collin joined us in May of 2022. He came to us with 8 years of project management experience. Collin did the majority of his training at our Brown County location before transferring to our Appleton location in the summer of 2022.
Collin has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Fire Damage Restoration
Water Damage Restoration
In addition, Collin is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:
Water Damage Restoration
Fire & Smoke Damage Restoration
Odor Control
Trauma & Crime Scene
Collin is also Lead Certified
Collin and his wife have 2 children. In his spare time, Collin enjoys rock climbing, hiking, and spending quality time with his family.
Rhonda Maas - Crew Lead
Rhonda joined us in July 2015 with 2 years of previous cleaning and restoration experience.
Rhonda has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Fire Damage Restoration
Water Damage Restoration
In addition, Rhonda is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:
Water Damage Restoration
In her spare time Rhonda enjoys gardening.
Tammy Manka - Crew Lead
After some time away, Tammy came back to us in February 2017. All in all she has over 9 years worth of experience with SERVPRO of Appleton.
She is IICRC (Institute of Inspection Cleaning & Restoration) certified in:
Water Damage Restoration
Fire & Smoke Restoration
In her spare time, Tammy enjoys drawing, reading and spending time with her 3 children and 8 grandchildren.
Jamie Staub - Crew Lead
Jamie joined us in August 2022. She came to us with 2 years of experience in the restoration industry and over 20 years as a hair stylist.
Jamie has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Fire Damage Restoration
Water Damage Restoration
In addition, Jamie is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:
Fire & Smoke Restoration
Odor Control
Jamie has been married for over 27 years. She and her husband have a daughter and several pets. In her spare time, she enjoys crafting and camping with her family.
Jamie says she is always up for an adventure and finds restoration work very rewarding.
Melissa Johnson - Crew Lead
Melissa joined us in August of 2022. She brought with her 3 years of experience in the restoration industry.
Melissa has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Fire Damage Restoration
Water Damage Restoration
In addition, Melissa is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:
Fire & Smoke Restoration
Carpet Cleaning
Odor Control
Melissa is married and she and her husband have a daughter. In their spare time they enjoy traveling, camping and going to concerts. Melissa also enjoys spending time with her 3 sisters and listening to music and podcasts. Melissa and her husband are also working on building their first home.
Madalin Kowenstrot - Crew Lead
Madalin joined us in April of 2022. Before joining us, she got her Associates Degree in criminal justice/forensic science from Fox Valley Technical College.
Madalin has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Fire Damage Restoration
Water Damage Restoration
In addition, Madalin is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:
Water Damage Restoration
In her free time, she enjoys being outdoors, painting, practicing jiu-jitsu and spending time with her animals. She says that her work at SERVPRO is fulfilling as she's making a difference in the lives of people going through a traumatic experience.
Inocencio Baldaras - Crew Technician
Inocencio, or Ino as we call him, is the longest serving member of our team. Ino joined us in May of 1995, and has served us faithfully with a smile ever since. He is very well liked by his coworkers and customers alike. One of our customers recently told us "This man is one of the most meticulous and thorough members of your crew! He did so much in my home after my fire".
Ino has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Fire Damage Restoration
Water Damage Restoration
Craig Malcolm - Reconstruction Project Mgr
Craig joined us in the spring of 2022. He graduated in 2019 from the University of Wisconsin Milwaukee with a bachelor's degree in business marketing and a minor in Communications.
Craig has completed the SERVPRO Employee Certification Training Program (ECTP) for:
Fire Damage Restoration
Water Damage Restoration
Craig and his wife were married in August of 2022 and enjoy long walks with their dog.
Henry Zempel - Carpenter
Henry has been with us for over 10 years. He leads our in house carpentry repair division, with over 20 years experience as a rough and finish carpenter. Henry builds and repairs all finish carpentry products like custom cabinets, built in shelving and base trim. In his SERVPRO woodshop he can match your 100 year old base trim, as well as build and install modern kitchen cabinetry. After your fire or water damage Henry will be the final step in making your disaster "Like it never even happened.”
Zach Peterson - Carpenter
Zach joined us in January of 2022. He brought with him over 10 years of experience in both rough and finish carpentry.
In his free time, Zach enjoys working in his garage, fishing, and hunting.
What our
customers are saying
"Thank you for your promptness, efficiency, and courtesies during this whole process"
"Dear SERVPRO of Appleton, I want to take a moment to express my sincere gratitude for the tremendous experience I had with your staff.....Actually I experienced 2 crises in a 4 month period.....My second flood occurred 5 weeks before my son's wedding which was due to take place in my home. This time the damage was so severe it required extensive renovation of my main floor as well as basement ceiling and floors.....Your staff (headed up by Joyce for the demo/remediation and Deb Solway for the rebuild) are phenomenal. They both were very respectful of my home, my belongings, my timeline, my questions as well as my fears and worries. They brought in a large crew and the demo/remediation was resolved in a week. Joyce checked on the progress daily in person and by phone. The crew she had here worked diligently to pack and move all our belongings, remove the damaged items, set up dryers and fans and even pulled what seemed like a million staples from the subflooring. Joyce and Deb also worked expertly with my insurance adjuster and dealt with all my questions and concerns. They told me exactly what to expect and what my next steps would be. Then Deb took over for the rebuild.....Deb took care of everything to make sure it was all taken are of from carpentry to electricians to plumbers. Deb was unflappable whether it was a delay in Home Depot shipping all my flooring or a new commode that was delivered broken. She made sure our project kept moving forward. Constant communication was key and Deb was exceptional! Bottom line the repairs were done in 5 weeks. They finished the night before the wedding. All of the guests were so impressed with how wonderful the house looked. That is due to SERVPRO's staff and their effectiveness. You gave me back my home not just my house. Thank you somehow doesn't seem to cover it!"
"Great staff"
"The carpets look like brand new again. It helps when professionals with the right equipment do it. They did a great job! Thank you."
"Good job by all"
"Debbie, ....I want to thank you and SERVPRO for the excellent and professional service you provided. Your staff was outstanding, wonderful to work with and certainly demonstrated their skills and experience."
Dear Mr. Snyder, My sister and I wanted to express our appreciation & gratitude to you and your awesome team at SERVPRO. We have worked with your company before (long distance) and had confidence everything would be taken care of beyond our expectations. I should add, my sister from Atlanta and I have been working to sell our mom's condo in Fox Crossing after her passing in late January. We worked with Joyce Ebajan, who could not have been more helpful and accommodating. After helping to clear some of the bags in the garage, she called early one morning and said Lura Hall had mentioned a need for some furniture (for a charity)! How providential is that?! It is such a stressful, emotional time and to know a good bulk of the furniture went to a worthy cause makes the heart a little lighter! Joyce sent a truck and two strong young men (Cody & Demond), to do the heavy lifting! What a gift and a blessing you and your crew have been. God bless and many, many thanks. Beverly
"Thank you again for your great timeliness, service and patience. I will recommend SERVPRO to anyone in need. You have been more than professional & courteous with me."
"Luke and his crew did a great job, clean, quick and informative."
"Thank you for your promptness, efficiency, and courtesies during this whole process"
"Dear SERVPRO of Appleton, I want to take a moment to express my sincere gratitude for the tremendous experience I had with your staff.....Actually I experienced 2 crises in a 4 month period.....My second flood occurred 5 weeks before my son's wedding which was due to take place in my home. This time the damage was so severe it required extensive renovation of my main floor as well as basement ceiling and floors.....Your staff (headed up by Joyce for the demo/remediation and Deb Solway for the rebuild) are phenomenal. They both were very respectful of my home, my belongings, my timeline, my questions as well as my fears and worries. They brought in a large crew and the demo/remediation was resolved in a week. Joyce checked on the progress daily in person and by phone. The crew she had here worked diligently to pack and move all our belongings, remove the damaged items, set up dryers and fans and even pulled what seemed like a million staples from the subflooring. Joyce and Deb also worked expertly with my insurance adjuster and dealt with all my questions and concerns. They told me exactly what to expect and what my next steps would be. Then Deb took over for the rebuild.....Deb took care of everything to make sure it was all taken are of from carpentry to electricians to plumbers. Deb was unflappable whether it was a delay in Home Depot shipping all my flooring or a new commode that was delivered broken. She made sure our project kept moving forward. Constant communication was key and Deb was exceptional! Bottom line the repairs were done in 5 weeks. They finished the night before the wedding. All of the guests were so impressed with how wonderful the house looked. That is due to SERVPRO's staff and their effectiveness. You gave me back my home not just my house. Thank you somehow doesn't seem to cover it!"
"Great staff"
"The carpets look like brand new again. It helps when professionals with the right equipment do it. They did a great job! Thank you."
"Good job by all"
"Debbie, ....I want to thank you and SERVPRO for the excellent and professional service you provided. Your staff was outstanding, wonderful to work with and certainly demonstrated their skills and experience."
Dear Mr. Snyder, My sister and I wanted to express our appreciation & gratitude to you and your awesome team at SERVPRO. We have worked with your company before (long distance) and had confidence everything would be taken care of beyond our expectations. I should add, my sister from Atlanta and I have been working to sell our mom's condo in Fox Crossing after her passing in late January. We worked with Joyce Ebajan, who could not have been more helpful and accommodating. After helping to clear some of the bags in the garage, she called early one morning and said Lura Hall had mentioned a need for some furniture (for a charity)! How providential is that?! It is such a stressful, emotional time and to know a good bulk of the furniture went to a worthy cause makes the heart a little lighter! Joyce sent a truck and two strong young men (Cody & Demond), to do the heavy lifting! What a gift and a blessing you and your crew have been. God bless and many, many thanks. Beverly
"Thank you again for your great timeliness, service and patience. I will recommend SERVPRO to anyone in need. You have been more than professional & courteous with me."
"Luke and his crew did a great job, clean, quick and informative."
About Us
SERVPRO of Appleton understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Appleton specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or biohazard damage. SERVPRO of Appleton & SERVPRO of Winnebago County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Appleton.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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