Warren Ruiz is amazing. He came in to do water mitigation and was kind thoughtful professional. 100% impressed!

Dwelling property water damage to walls and floor due to a Culligan water softner that burst damaging walls and floors. This was an insurance claim.

The water softerner had apparently been leaking all night into the following day. Once the leak was discovered we called SERVPRO. The response was immediate. Upon arrival they began clean up. They removed damage portions of walls and floor. Were very careful with existing trim. They setup huge drying fans and left them for several days. Once the area was dry they removed the fans. They were very professional, cleaned the areas so that we could begin repairs. I would definitely call them again. The service was excellent.

I just recently started working with SERVPRO after a pipe burst and flooded one room in my house two days ago. I have been very happy with the company so far after two visits and can highly recommend using them if you have a similar issue. I was so upset when I first called because of the water soaking the room, but SERVPRO came out within the hour and set up fans and a dehumidifier, and things are drying out - yay!! Juan, Garrett, and Daniel have been so helpful, professional and calming during this ordeal, and they have patiently answered my many questions and explained everything clearly and completely. I feel so much better since all this started! Highly recommend this company!

David and Reynaldo were amazing. Very professional and quick. They listened to everything we had to say and show them. After a burst pipe felt like our home was in the right hands.

Zeke and Johnsey with SERVPRO were super friendly and professional, Explained everything they were doing when asked. They were very respectful to my kids, puppy and property and even helped With clean up and haul off with material that was ruined by the water damage. Good service was what these 2 guys brought today. Appreciate it! Took a lot of stress off my back tonight! Thanks guys!

They responded immediately when we had a significant leak at one of our commercial properties. They guided us through the whole mitigation process and got the property ready for build back much sooner than anticipated. Working with them provided us with peace of mind. Thank you!

Adam was great - sincerely appreciated his help and depth of knowledge!

Always my go to for water or repair!

Thank you for being there at a moments notice whenever things go wrong! Truly appreciate your service!

We have had excellent service by Dave and his team at the Kennewick SERVPRO in response to our major water damage. When we returned home from a trip we found a broken water pipe in the top level of our three level home. About half of the top floor and most of the two lower floors were flooded and required replacement. From the fast initial dry out, mitigation of mold and water damage, through getting the quotes and completing repairs of the damaged drywall, insulation, carpets, wood floors and tile, SERVPRO has been very responsive and professional.

SERVPRO is getting us back in our home in the fastest possible time with outstanding repair and replacement quality of the damaged items. It seems as important to SERVPRO to get us back in our home quickly as it is to us. One example was when the first repair contractor we worked with, who has an excellent reputation for quality said we should not expect to get back in our home until February or March of 2013, That schedule was not acceptable to us. SERVPRO stepped in and took on a big portion of the repair work themselves working with another excellent contractor, Kelly Construction, to get the repairs done. They pushed hard and got us moved back in the top floor so we could move in and enjoy Thanksgiving dinner at home. SERVPRO has not hesitated to do whatever it takes to keep our lives as comfortable and worry free as possible while all this work goes on. We don't wish this kind of disruption on anyone, but we have been very fortunate to have selected SERVPRO to get the best possible outcome to what would otherwise be a totally bad situation.

Warren Ruiz is amazing. He came in to do water mitigation and was kind thoughtful professional. 100% impressed!

Dwelling property water damage to walls and floor due to a Culligan water softner that burst damaging walls and floors. This was an insurance claim.

The water softerner had apparently been leaking all night into the following day. Once the leak was discovered we called SERVPRO. The response was immediate. Upon arrival they began clean up. They removed damage portions of walls and floor. Were very careful with existing trim. They setup huge drying fans and left them for several days. Once the area was dry they removed the fans. They were very professional, cleaned the areas so that we could begin repairs. I would definitely call them again. The service was excellent.