SERVPRO of West Springfield / Newington

I was very satisfied with everything. They did what they told me they would do. I was happy that I was able to watch how they worked. I felt comfortable letting them pack my things.

I was extremely impressed with the responsiveness of the SERVPRO professionals and the quality of their work when I had a water problem that leaked to a lower level of my home. It was encouraging to see that there is a company that still believes in customer service!

In the time of a stressful situation, SERVPRO made me feel confident that everything would be okay. They responded immediately and came to my home to help dry out the water damage that evening. They covered and protected everything from carpet, to floors and furniture. They showed up in a timely manner and assured me that my damages could be repaired unlike a horrific disaster such as a fire. They helped me maintain a positive outlook on the situation. I would not recommend anyone else but SERVPRO. PS - Make them a sandwich. They work eight hours and don't take a lunch break!

I would HIGHLY recommend this SERVPRO for the excellent communication before, during and after the situation was resolved. Their employees are knowledgeable and professional, going above and beyond. Big Mike and his crew were prompt and took time to make sure everything was all set before they left. -Shanan-Fairfax

SERVPRO helped us clean up and rebuild our kitchen after our dishwasher ruined our hardwood floors and one of our cherry kitchen cabinets. The process went very smoothly and quickly. These guys even found a match for our 10 year old cabinet that got ruined!

I was really happy with all the service technicians that came. They were nice and polite. I was on a tight schedule, and they worked to meet my needs.

Crew that came to the house was professional and thorough. Sandy was awesome in the office with great customer service.

SERVPRO did a complete and thorough job of getting all the water out of our house after a pipe leak. We would definitely hire them again if needed.

SERVPRO was prompt, courteous, and professional in all the interactions. Despite working at odd hours to remedy the issue, they were always cheerful and pleasant to work with.

I was very satisfied with everything. They did what they told me they would do. I was happy that I was able to watch how they worked. I felt comfortable letting them pack my things.

I was extremely impressed with the responsiveness of the SERVPRO professionals and the quality of their work when I had a water problem that leaked to a lower level of my home. It was encouraging to see that there is a company that still believes in customer service!