Meet Our Team
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SERVPRO of Lynchburg / Bedford & Campbell Counties
Brian Couch
Brian is a Restoration Project Manager at SERVPRO of Lynchburg/Bedford & Campbell Counties overseeing Fire & Smoke, Mitigation, Odor Control, Biohazard and General Cleaning. Brian joined our team November 2017.
Brian has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying, Fire and Smoke Damage Restoration, Odor Control, Contents Processing, Trauma and Crime Scene. He is also certified in Lead Renovation.
Brian says this is a rewarding career where we can serve others and have the expertise to help people dealing with difficult situations. When he is not at work, he enjoys spending time with his family and being outdoors.
Ron Dolan
Ron Dolan is a Construction Project Manager at SERVPRO of Lynchburg/Bedford & Campbell Counties.
Matt Misjuns
Matt Misjuns is a Restoration Project Manager. He has worked at SERVPRO of Lynchburg/Bedford & Campbell Counties since April of 2009.
Matt has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Odor Control, Fire & Smoke Restoration, and Applied Structural Drying. He is also certified in Lead Renovation.
Prior to working at SERVPRO, Matt has had 7 years experience in management in the construction industry. Matt is a graduate from Liberty University with a degree in Business Management.
Matt says that the most rewarding part of his job here at SERVPRO is being able to help others in their time of need when they are experiencing a disaster in their home or business. When he is not at work he enjoys spending time with his family.
Greg Stanley
Greg Stanley joined our Restoration Management Team April 2023.
Native to Lynchburg 57 years, married to his high school sweetheart 34 years.
Over 20 yrs experience in the residential construction industry.
Over 20 yrs experience as a multiple local business owner.
Background as Operations Manager in construction & RV/Automotive service industry.
Greg takes pride in his personal & professional relationships and enjoys the challenges of helping others.
Greg's hobbies include being with family, camping and beach trips.
Melissa Falwell
Melissa Falwell is a Job File Coordinator at SERVPRO of Lynchburg/Bedford & Campbell Counties. She joined our Team in December of 2020.
In her spare time, she enjoys spending quality time with her husband and their four children. When not at SERVPRO, you can find Melissa at a football game or dance competition supporting her kids.
Pam Ferrell
Pam Ferrell is an Administrative Assistant in the Human Resource and Accounting areas at SERVPRO of Lynchburg / Bedford & Campbell Counties. Her primary responsibilities involve payroll and compiling management reports, as well as handling subcontractor, insurance requirements, and compliance with national accounts. Her careful, systematic approach, comfort in working independently, and respect for confidentiality are valuable qualities in the various roles she plays. Here at SERVPRO, whether you’re a client, employee, vendor, or visitor, everyone is valued and their highest good is the goal. That is a pervasive thread through all that’s done here and I find it very gratifying to work in a place with that mindset.
A few words from Pam, "I love my job at SERVPRO of Lynchburg because the people here have great integrity, are very capable and professional, and they just care about people. That’s the core of who we are every day."Regina Morris
Regina Morris, a native of Ahoskie, North Carolina, has been with SERVPRO of Lynchburg/Bedford & Campbell Counties since January, 2009.
Along with her many other administrative duties, she manages our Accounts Receivables. Specializing in customer and insurance communications, Regina verifies job documentation details, and ensures requirements have been satisfactorily completed, before closing out the file.
Regina is a leader in team development, encouraging her co-workers every day.
Comments from Regina: "I believe working with SERVPRO is an example of a family. Our close-knit associates are friendly, honest, hard-working folks who care about each other and our customers. We strive to perform the very best Customer Satisfaction possible, to help ease the burden of any disaster our customer may be experiencing. We are always here to help...just like a family!"
Dean Nuckles
Dean Nuckles joined SERVPRO November 2018.
Dean comes to us with over thirty years of insurance industry knowledge. Dean is a former agency franchise owner as well as Continuing Education instructor. His vast knowledge in field underwriting and risk management is a welcome addition to our team.
We are excited to utilize his skill set in the areas of recruiting, training, marketing and building our ERP commercial clientele.
Dean, a native of Lynchburg, is married to his high school sweetheart, Brenda, for thirty-eight years.
Jefferson Aleman
Jefferson Aleman joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in March 2023.
Jefferson has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration
Samantha Arthur
Samantha Arthur joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in January 2022.
Samantha has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire and Smoke Damage Restoration, Trauma and Crime Scene, Water Damage Restoration.
Madisyn Clarke
Madisyn Clarke joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in December 2023.
Taylore Clarke
Taylore Clarke joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in September 2023.
Taylore has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire and Smoke Damage Restoration, Odor Control, Water Damage Restoration.
Barry Clemons
Barry Clemons joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in March 2022.
Barry has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Applied Microbial Remediation, Fire and Smoke Damage Restoration, Odor Control, Trauma and Crime Scene, Water Damage Restoration.
Heather Flowers
Heather Flowers joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in May 2018.
Heather has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire and Smoke Damage Restoration, Trauma and Crime Scene, Water Damage Restoration.
Kevin Grossman
Kevin Grossman joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in February 2023.
Kevin has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration.
Jake Ingersoll
Jacob Ingersoll joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in March 2023.
Jake has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration.
William Lowe
William Lowe joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in September 2022.
William has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration.
Gina Marshall
Gina Marshall joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in May 2021.
Gina has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire and Smoke Damage Restoration, Trauma and Crime Scene, Water Damage Restoration.
Jacob McDaniel
Jacob McDaniel joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in September 2022.
Jacob has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration.
Ryan Mitchell
Ryan Mitchell is a Restoration Technician at SERVPRO of Lynchburg/Bedford & Campbell Counties. He joined our Team in March 2022.
Ryan has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Applied Microbial Remediation, Applied Structural Drying, Fire and Smoke Damage Restoration, Commercial Drying, Trauma and Crime Scene, Water Damage Restoration.
Kiikzhan Moldakhanov
Kiikzhan Moldakhanov is a Restoration Technician at SERVPRO of Lynchburg/Bedford & Campbell Counties. He first joined our SERVPRO family February 2011.
Kiikzhan has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Applied Structural Drying, Fire and Smoke Damage Restoration, Odor Control, Trauma and Crime Scene, Water Damage Restoration. He is also certified in Lead Renovation.
Javier Salgado
Javier Salgado is a Construction Repair Technician. He joined SERVPRO of Lynchburg/Bedford & Campbell Counties in September 2023.
Sammie Tweedy
Sammie Tweedy is a Construction Repair Technician at SERVPRO of Lynchburg/Bedford & Campbell Counties. He has shared his talents with SERVPRO customers since December 2012.
Aeron Yingling
Aeron Yingling joined SERVPRO of Lynchburg/Bedford & Campbell Counties as a Restoration Technician in March 2022.
Aeron has the following training certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Applied Microbial Remediation, Trauma and Crime Scene, Water Damage Restoration.
SERVPRO of Lynchburg/Bedford & Campbell Counties - Team
Meet SERVPRO of Lynchburg/Bedford & Campbell Counties Team! We are grateful for each team member who works hard to provide excellent service to each one of our customers. This is the awesome team that you can expect at your home, taking care of your damage!
Call us today if you are in need of Water, Fire, Mold or other Restoration services at 434-525-9559! We are Here to Help!!
Susan Myers - Heaven has gained another angel
As you all know, we have lost our valued, beloved team member Susan Myers in a tragic accident on 2/3/2017
Susan represented, and defended us throughout this community, a task that she did unlike any other. She touched many lives in our SERVPRO office, as well as throughout this community. She has been honored by our corporate office on several occasions for excellence, and was highly respected with other SERVPRO franchises that had the privilege of working with her.
It’s our turn to represent her and live the reputation that she helped us build, a reputation of being the very best servants for our customers.
Susan has left a hole in our team that will never be filled or forgotten. But I do know she would want us to live our lives to the fullest, like she did. Susan would want us to continue on about the task of serving our community and to be the very best in doing so.
Our prayers are with her family.
Earl Clarke
What our
customers are saying
Your team was the best! We've used your franchise 3x now at different properties, and they continue to exceed expectation.
Chris and Carlos were excellent and very professional. Nice to know you have excellent people on your staff.
Great job!
You guys are great! My SERVPRO girl needs a RAISE!
My house was saturated w/ dog odor & now it smells great - "Like it never happened"!
I like your personnel very much!
Performance was outstanding in addressing our problem. We have been impressed with the service provided by all employees beginning with water mitigation, construction, and completion of job.
I can't thank you enough for all that you and your team have done to make my home liveable again!!
Since I don't live in the area, I have depended on you so much and you have never disappointed.
I have to tell you that when I first saw the DISASTER--all the damage that frozen pipe had done--I was in shock and pretty sure I had lost my home for good.
But from the time I first called SERVPRO--I spoke to Lisa Burdsall on the phone and she was wonderful--I immediately started to feel better about my situation. Carlos on your Mitigation team went in and immediately went to work. He called me and assured me that "you're in good hands with us" and I certainly was!! Matt Misjuns, the project manager for that team, called me and made sure I knew that I could contact him anytime with my questions and concerns, which was comforting and reassuring.
Then your restoration team took over and, wow, all I can say is, you guys are nothing short of miracle workers! The work you did is beautiful. As project manager, you stayed in touch with me every step of the way and made sure everything was done RIGHT! You will never know how grateful I am to you, Chris Wyndham and SERVPRO of Lynchburg.
I know you do this every day and for a lot of people so it may not seem like a big deal. But for me, you have been an extra special blessing that I will never forget. Please express my gratitude to everyone in your company who helped put my life back together!
God bless you,
Doris
Everyone was very kind & friendly. Very knowledgeable & easy to work with.
We have been very pleased with all team members’ professionalism and performance. Great job! Very trustworthy – no worries when we weren’t home and work was being done.
Your team was the best! We've used your franchise 3x now at different properties, and they continue to exceed expectation.
Chris and Carlos were excellent and very professional. Nice to know you have excellent people on your staff.
Great job!
You guys are great! My SERVPRO girl needs a RAISE!
My house was saturated w/ dog odor & now it smells great - "Like it never happened"!
I like your personnel very much!
Performance was outstanding in addressing our problem. We have been impressed with the service provided by all employees beginning with water mitigation, construction, and completion of job.
I can't thank you enough for all that you and your team have done to make my home liveable again!!
Since I don't live in the area, I have depended on you so much and you have never disappointed.
I have to tell you that when I first saw the DISASTER--all the damage that frozen pipe had done--I was in shock and pretty sure I had lost my home for good.
But from the time I first called SERVPRO--I spoke to Lisa Burdsall on the phone and she was wonderful--I immediately started to feel better about my situation. Carlos on your Mitigation team went in and immediately went to work. He called me and assured me that "you're in good hands with us" and I certainly was!! Matt Misjuns, the project manager for that team, called me and made sure I knew that I could contact him anytime with my questions and concerns, which was comforting and reassuring.
Then your restoration team took over and, wow, all I can say is, you guys are nothing short of miracle workers! The work you did is beautiful. As project manager, you stayed in touch with me every step of the way and made sure everything was done RIGHT! You will never know how grateful I am to you, Chris Wyndham and SERVPRO of Lynchburg.
I know you do this every day and for a lot of people so it may not seem like a big deal. But for me, you have been an extra special blessing that I will never forget. Please express my gratitude to everyone in your company who helped put my life back together!
God bless you,
Doris
Everyone was very kind & friendly. Very knowledgeable & easy to work with.
We have been very pleased with all team members’ professionalism and performance. Great job! Very trustworthy – no worries when we weren’t home and work was being done.
About Us
SERVPRO of Lynchburg/Bedford & Campbell Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Lynchburg/Bedford & Campbell Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Lynchburg/Bedford & Campbell Counties can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Lynchburg/Bedford & Campbell Counties.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
What makes the SERVPRO of Lynchburg/Bedford & Campbell Counties different?
You also may be wondering what sets the SERVPRO of Lynchburg/Bedford & Campbell Counties apart from other SERVPRO franchises? First, we are dedicated to our customers beyond their restoration needs. We make it our goal to get involved in our local communities so that when disaster strikes, they know who to call. Furthermore, we make it a point to take great care of our employees so that they will want to continue working with us and investing in the franchise. We also provide breakfast for our technicians once a month to jump start their week and we have regular holiday potlucks to bring everyone together. Those are just a few things that set the SERVPRO of Lynnchburg/Bedford & Campbell Counties apart!
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