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Meet the SERVPRO team near Houston, TX
Meet the SERVPRO team near Houston, TX

SERVPRO of Town & Country

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SERVPRO of Town & Country

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (713) 461-2700

Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of Town & Country

Meet Our Team

All it takes is one call to SERVPRO of Town & Country and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7.

SERVPRO of Town & Country

Our Google Reviews
4.7
(64 reviews)
Leave us a review
(713) 461-2700
Meet our Team. Here to Help 24/7
  • Susan Meacham, team member at SERVPRO of Town & Country

    Susan Meacham

    Susan Meacham is the Owner/CEO of SERVPRO of Town and Country. Susan cares about each and every customer and making sure they are satisfied with our services.

  • Allison Morgan, team member at SERVPRO of Town & Country

    Allison Morgan

    Allison Morgan is the Job File Manager for SERVPRO of Town and Country. Allison is responsible for the coordination of our job files from the initial call intake to ensuring jobs are properly completed and billed accurately. She works out of our main headquarter office and processes claims both internally and works with insurance carriers processing estimates in the Xactimate pricing system.

  • Mel Hernandez, team member at SERVPRO of Town & Country

    Mel Hernandez

    Mel Hernandez serves as the Operations Manager for SERVPRO of Town & Country. Mel is IICRC certified for both water and fire restoration, certified in biohazard cleaning processes and has been with the SERVPRO family for nearly five years. His nick name around the office is Mr SERVPRO as he always knows exactly what to do and how to get it done the SERVPRO way.

  • Jon Gregoire, team member at SERVPRO of Town & Country

    Jon Gregoire

    Jon Gregoire is our Mold Production Manager for SERVPRO of Town & Country. Jon is one of the newest members to the SERVPRO of Town and Country team and recently came on board as our Mold Production Manager. Jon oversees our technician crews who respond to and remediate mold damages. He has a strong background in mold and water mitigation services. He is also licensed by the State of Texas TDLR department as a licensed mold remediator.


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What our
customers are saying

Rashad came out he was very helpful and understanding with my process.

Christopher G.
Town & Country

I truly appreciate the service and professionalism.

Patrick P
Houston

Its not often where you find a company that’s timely, friendly and skilled! SERVPRO is my one stop shop, I love this company and will continue to use them for years to come!

Alexis Crawford
Sugar Land

A fellow colleague of mine told me how excellent his cleaning experience was with SERVPRO so I gave them a try and I can honestly say my business has truly never looked better. My facility is spotless, you can even smell the difference. So much stored dirt and debris was stored up that I had no idea about.

Emori Grace
katy

In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.

Bill G
Houston

Thank you SERVPRO for having an excellent crew. First Sam is great he calmed me down and promised me that he was sending a great crew which he did. Josh and Carlos arrived both were professional and great. Next a demo team was sent out I have special needs and I need to know the people who are coming to help and Augustine was one of them and he was great. Thank you so much SERVPRO for helping me out and sending excellent service!!!!

Autumn B
Houston

Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.

Nellie R.
Houston

Before touching anything, they discussed everything thoroughly with me and my adjuster. Everyone was nice and polite, I felt comfortable allowing them in my home! To top it off, they did a phenomenal job! I will be using them again!

Helen Davis
Tomball

Unfortunately, my oven caught on fire while cooking. Over half of my kitchen was burnt or damaged in some way. I called SERVPRO as soon as the fire was completely put out and they sent technicians over immediately to look at the damage. Not only did they keep me informed, but they worked out all technicalities with my adjuster and insurance company which made my life much easier! I am thankful!

Taylor Hopkins
Houston

Rashad came out he was very helpful and understanding with my process.

Christopher G.
Town & Country

I truly appreciate the service and professionalism.

Patrick P
Houston

Its not often where you find a company that’s timely, friendly and skilled! SERVPRO is my one stop shop, I love this company and will continue to use them for years to come!

Alexis Crawford
Sugar Land

A fellow colleague of mine told me how excellent his cleaning experience was with SERVPRO so I gave them a try and I can honestly say my business has truly never looked better. My facility is spotless, you can even smell the difference. So much stored dirt and debris was stored up that I had no idea about.

Emori Grace
katy

In a time of need. You don't have time to waste. SERVPRO responded quickly by sending a crew within hours. Crew chief Julian Martinez, Oscar and the rest of the team was phenomenal.
Starting with arriving when they said they would. After assessing my situation Julian told me his game plan including updating me of any changes. Julian and Oscar were extremely polite, overly helpful and I felt that Julian and his team really cared about my property to not cause further damage to anything as they relocated it.
Daily, SERVPRO techs like Felton would come over to check the machines and measure the dampness in the walls and floors and would update me on what was needed still to be done including informing me of areas not drying as well as it should.
All the SERVPRO team from Christy that took my information initially to the techs that came just to do the checks were courteous, polite and professional.
After the damage I received from this broken toilet supply line (cheap plastic connection on a stainless braided flex hose) disaster. You need something to move you to that feeling of normalcy again. I appreciate what SERVPRO did for me the get me heading in the right direction.

Bill G
Houston

Thank you SERVPRO for having an excellent crew. First Sam is great he calmed me down and promised me that he was sending a great crew which he did. Josh and Carlos arrived both were professional and great. Next a demo team was sent out I have special needs and I need to know the people who are coming to help and Augustine was one of them and he was great. Thank you so much SERVPRO for helping me out and sending excellent service!!!!

Autumn B
Houston

Adrian, Darien, Mark and the Manager Stephen were excellent and very professional. Crews explained everything in detail to me and made me feel comfortable with using their services.

Nellie R.
Houston

Before touching anything, they discussed everything thoroughly with me and my adjuster. Everyone was nice and polite, I felt comfortable allowing them in my home! To top it off, they did a phenomenal job! I will be using them again!

Helen Davis
Tomball

Unfortunately, my oven caught on fire while cooking. Over half of my kitchen was burnt or damaged in some way. I called SERVPRO as soon as the fire was completely put out and they sent technicians over immediately to look at the damage. Not only did they keep me informed, but they worked out all technicalities with my adjuster and insurance company which made my life much easier! I am thankful!

Taylor Hopkins
Houston

About Us

SERVPRO of Town & Country services the greater South West area of Houston including the Hilshire Village and Spring Valley areas. Our office has been stablished for nearly 20 years and have the experience, expertise and equipment to get any disaster - small or large - handled and cleaned up quickly. Our office specializes in water mitigation for high rise and mid rise buildings. We have an outstanding fire response team that can remediate soot and smoke damaged properties and have them back to normal within days.


SERVPRO of Town & Country has dedicated crews on call 24 hours a day and 7 days a week. We will always answer your call with a friendly voice and get you taken care of as soon as possible. There is never a time our teams are not available and ready to recover your loss. Our office works with all insurance carriers and has national account status with most major carriers in the United States. With our extensive experience working with claims offices we can assist in getting your damages repaired while working side-by-side with your adjuster to ensure all work is documented properly and ensure your claim is closed quickly.

Our staff is highly trained in property damage restoration, all of our crew chiefs and production managers are IICRC certified in structural drying, advanced structural drying, soot, smoke and fire remediation, mold mitigation and biohazard remediation. 

Contact us today at (713) 461-2700 to request services now!

Read More
Derek & Gabrielle Shaw, Susan & Randy Meacham
Derek & Gabrielle Shaw, Susan & Randy Meacham
Owners of SERVPRO of Town & Country

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.