Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of The Woodlands
Susan Meacham
Susan Meacham is the Owner/CEO of SERVPRO of The Woodlands/ Conroe. Susan has many years of experience in restoration and committed to serving each and every client.
Allison Morgan
Allison Morgan is the Job File Manager for SERVPRO of The Woodlands/Conroe. Allison schedules all of our production crews to ensure that we can quickly and effectively get our teams in place to preform building emergency services. She has been with the company for several years and is recently married.
Mel Hernandez
Mel Hernandez serves as the Operations Manager for SERVPRO of The Woodlands/Conroe. Mel started his SERVPRO career in Mississippi and later transferred to The Woodlands/Conroe office to manage our training program. Mel ensures that all of our technicians, crew chiefs and production managers are versed in SERVPRO specific training and are properly trained and certified with IICRC.
Jon Gregoire
Jon Gregoire is our Mold Production Manager for SERVPRO of The Woodlands/Conroe. Jon has extensive knowledge in working with mold remediation claims. His experience has earned him the top dog spot on our team as the Mold Project Manager. Jon mentors and trains our mold technicians to be able to remediate mold losses to IICRC standards. In addition he is licensed by the State of Texas TDLR division as a mold remediater.
What our
customers are saying
Rashad Kennedy was great! He was on time and really helped us out. He was very informative and because of him I asked for additional services.
Rashad Kennedy and his helper were very respectful and explained everything that they were doing and how long it would take to complete work. I would recommend them again.
Renee was professional and very thorough. We are very pleased
Rashad Kennedy was extremely helpful and responsive. Highly recommend!
Kevin and Mo were so amazing. They were kind, considerate of out difficult circumstances, they went above and beyond at at every turn, and made us feel so comfortable at a very challenging time. They are both significant assets to your company! Many thanks!
Thankful for a company with trustworthy employees. They came right in and began cleaning my house and not one item was missing when they finished!
Today Kevin and Mo with SERVPRO did an assessment of water damage caused by a roof leak at my house. Kevin did a thorough check of several walls and baseboards and provided immediate feedback. The good news for me is that most of the damage is only cosmetic and can be easily fixed. He also pointed me to one spot that retains moisture and needs further attention. He explained how it should be dried and repaired. He provided an estimate from SERVPRO to do the repair, and he also gave me some good advice in case I choose to fix it myself. I did have to pay for his assessment, and I found it was worth the small cost to have a professional evaluation and high quality advice. I would not hesitate to call SERVPRO again for their help. They were very responsive - I called them at 11 am and they stopped by only a few hours later.
Service tech, Kevin W, was very polite and he explained everything he was doing and why. Very thorough, great customer service!
Joshua and Sam were very helpful
Rashad Kennedy was great! He was on time and really helped us out. He was very informative and because of him I asked for additional services.
Rashad Kennedy and his helper were very respectful and explained everything that they were doing and how long it would take to complete work. I would recommend them again.
Renee was professional and very thorough. We are very pleased
Rashad Kennedy was extremely helpful and responsive. Highly recommend!
Kevin and Mo were so amazing. They were kind, considerate of out difficult circumstances, they went above and beyond at at every turn, and made us feel so comfortable at a very challenging time. They are both significant assets to your company! Many thanks!
Thankful for a company with trustworthy employees. They came right in and began cleaning my house and not one item was missing when they finished!
Today Kevin and Mo with SERVPRO did an assessment of water damage caused by a roof leak at my house. Kevin did a thorough check of several walls and baseboards and provided immediate feedback. The good news for me is that most of the damage is only cosmetic and can be easily fixed. He also pointed me to one spot that retains moisture and needs further attention. He explained how it should be dried and repaired. He provided an estimate from SERVPRO to do the repair, and he also gave me some good advice in case I choose to fix it myself. I did have to pay for his assessment, and I found it was worth the small cost to have a professional evaluation and high quality advice. I would not hesitate to call SERVPRO again for their help. They were very responsive - I called them at 11 am and they stopped by only a few hours later.
Service tech, Kevin W, was very polite and he explained everything he was doing and why. Very thorough, great customer service!
Joshua and Sam were very helpful
About Us
SERVPRO of The Woodlands/Conroe is a woman-owned, small business, that has been performing restoration and mitigation services for fire, water, mold, clean up and restoration since 2004. We have 14 years of hands-on experience serving industrial, commercial and residential remediation clients. We are proud to be ranked one of the top performing franchises in the network of 1,700 independently owned and operated SERVPRO offices across the country. We have been named "Franchise of the Year" multiple times including most recently in 2016.
SERVPRO of The Woodlands/Conroe is federally certified as a Women Owned Business with WBENC. We are certified in Texas as a Historically Underutilized Business (HUB). We are a certified firm with Institute of Inspection Cleaning and Restoration Certification (IICRC) and host regular IICRC industry standard trainings at our facility for our technicians, crew chiefs and production managers. We are also certified with the American Bio Recovery Association (ABRA) allowing our production crews to participate in biological clean up which includes drug scene cleanup, homicide cleanup and other claims that require blood or bodily fluid cleanup.
We service Shenandoah, Conroe, Egypt and more regional cities. Our teams are available 24 hours a day, 7 days a week, 365 days a year to respond and mobilize to any size disaster.
Contact us today!
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