Meet Our Team
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SERVPRO of Flower Mound / Lewisville
James Mondy
James Mondy is the Production Manager at SERVPRO of Flower Mound/Lewisville. He is a graduate of the Eastfield College Micro-Brewer Program and a Bachelors in Food Sciences with a concentration in fermentation from Oregon State. James is the son of a retired Infantry Major for the United States Army. He has over 16 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Fire & Smoke Restoration Technician, Mold Remediation Worker, and Carpet Cleaning Technician.
Wanda Mondy
Wanda Mondy is a managing partner with added responsibilities of the Contents Division Manager at SERVPRO of Flower Mound/Lewisville. She is a graduate from UTD Magna Cum Laude with a Bachelor of Arts in Psychology and recently welcomed her son home from serving in the United States Army. She enjoys refinishing furniture, listening to audio books and spending as much time as she can with her grandbabies! Wanda has been with SERVPRO of Flower Mound/Lewisville for 13 years with training in Xactimate Software as well as being a Certified Esporta Operator. She also has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Microbial Remediation Technician, and Carpet Cleaning Technician.
Vadale Brooks
Vadale Brooks is a Crew Chief with SERVPRO of Flower Mound/Lewisville. He has 5 children and enjoys playing basketball and softball during his off time. Vadale has worked in the restoration industry for 18 years 13 of which have been here with our team! He is a Mold Certified Worker with the Texas Department of Licensing and Regulation (TDLR) and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Fire Restoration Technician, & Carpet Cleaning Technician.
Rhonda Shuler
Rhonda Shuler is the Production Support Manager at SERVPRO of Flower Mound/Lewisville. She has 12 years of experience with SERVPRO of Flower Mound/Lewisville as well as training for QuickBooks, and Xactimate Software. Rhonda has volunteered to assist new franchise offices with their Xactimate training as well! She loves being outdoors as much as possible, crafting, and spending quality time with her friends and family. You'll find pictures of her dog Jake throughout our social media as he is our "security dog". Rhonda also has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, and Carpet Cleaning Technician.
Jackie Bonilla
Jackie Bonilla is the Soft Contents Supervisor with the Soft Contents Division and has been with the SERVPRO of Flower Mound/Lewisville team for 15 years. Jackie works on all things contents from pack outs, cleaning, textile restoration, and move backs. She is a certified Esporta technician and utilizes iCat Packout Software on all contents jobs.
Sonia Pineda
Sonia Pineda is the contents Supervisor at SERVPRO of Flower Mound/Lewisville and has been with our team for 14 years. Sonia works on all things contents from pack outs, cleaning, textile restoration, and move backs. She is a certified Esporta technician and utilizes iCat Packout Software on all Contents jobs.
Aurora Mora
Aurora Mora is a Production Technician in the Contents Division at SERVPRO of Flower Mound/Lewisville and has been with our team for 4 years. Aurora works on all things contents from pack outs, cleaning, textile restoration, and move backs. She is a certified Esporta technician and utilizes iCat Packout Software.
Robert Mondy
Robert Mondy is the Equipment and Facilities Manager here at SERVPRO of Flower Mound/Lewisville. He is a big Dallas Cowboys fan as well as the Marvel series and enjoys spending time with his family. Robert is a certified Water Removal Technician with the Institute of Inspection Cleaning and Restoration Certification (IICRC).
What our
customers are saying
I Highly recommend SERVPRO of Flower Mound. When my house flooded I didn't know what to do when plumber said you need cleanup crew...I called SERVPRO of Flower Mound and their knowledgeable staff helped guide me through the entire ordeal. They were prompt, efficient, courteous and very knowledgeable. Not sure what I would of done without them...
We had water/mold damage and we contacted SERVPRO of Flower Mound. We were quickly assigned Jacob Page as our project manager. These folks are exceptionally good at what they do and Jacob (Jake) and Marissa were always available when I or my wife called with questions or status. I would highly recommend SERVPRO of Flower Mound even if you live 20 - 30 miles away and if you want peace of mind that the job was done right the first time. Thank you Jake & Marissa you are an asset to SERVPRO of Flower Mound and SERVPRO brand.
SERVPRO of Flower Mound did an excellent job…In the process of taking care of my water loss they determined I had mold behind my cabinets so they redirected their focus to remediate the mold for the best interest of my family.
Love me some Flower Mound SERVPRO!! Water damage while we are on vacation....called Amanda Austin and this morning and....Boom! They were there in 2 hours and had the house where I could walk in and not feel sick! Thank you Amanda and SERVPRO!!!
We ended up not having a need for mold remediation, but we still were offered any aid necessary in the form of a letter stating no need for work to be done. You were all wonderful and attention was well served. Your help was incredibly appreciated!
Very helpful and have gone beyond and above to make sure all is done.
Came right out to help even though it was after hours! Thanks so much for everything SERVPRO!
I am a licensed Asbestos Inspector and work with this location fairly often. The crews I have met on jobsites are always polite and professional. The customers always seem pleased with their services, punctuality, and attention to detail. To me, the biggest plus is they always answer the phone and are easy to work with.
...They were always on-time or early when they returned. No question was left unanswered. Polite and professional when I was having a stressful time. The pack-out and the return had not a single scratch or broken item…
I Highly recommend SERVPRO of Flower Mound. When my house flooded I didn't know what to do when plumber said you need cleanup crew...I called SERVPRO of Flower Mound and their knowledgeable staff helped guide me through the entire ordeal. They were prompt, efficient, courteous and very knowledgeable. Not sure what I would of done without them...
We had water/mold damage and we contacted SERVPRO of Flower Mound. We were quickly assigned Jacob Page as our project manager. These folks are exceptionally good at what they do and Jacob (Jake) and Marissa were always available when I or my wife called with questions or status. I would highly recommend SERVPRO of Flower Mound even if you live 20 - 30 miles away and if you want peace of mind that the job was done right the first time. Thank you Jake & Marissa you are an asset to SERVPRO of Flower Mound and SERVPRO brand.
SERVPRO of Flower Mound did an excellent job…In the process of taking care of my water loss they determined I had mold behind my cabinets so they redirected their focus to remediate the mold for the best interest of my family.
Love me some Flower Mound SERVPRO!! Water damage while we are on vacation....called Amanda Austin and this morning and....Boom! They were there in 2 hours and had the house where I could walk in and not feel sick! Thank you Amanda and SERVPRO!!!
We ended up not having a need for mold remediation, but we still were offered any aid necessary in the form of a letter stating no need for work to be done. You were all wonderful and attention was well served. Your help was incredibly appreciated!
Very helpful and have gone beyond and above to make sure all is done.
Came right out to help even though it was after hours! Thanks so much for everything SERVPRO!
I am a licensed Asbestos Inspector and work with this location fairly often. The crews I have met on jobsites are always polite and professional. The customers always seem pleased with their services, punctuality, and attention to detail. To me, the biggest plus is they always answer the phone and are easy to work with.
...They were always on-time or early when they returned. No question was left unanswered. Polite and professional when I was having a stressful time. The pack-out and the return had not a single scratch or broken item…
About Us
SERVPRO of Flower Mound/Lewisville’s owner, John Mondy, is a retired major from the U.S. Army. Though his geographical location has changed his motivation and dedication to help those in need hasn’t wavered in the least. In fact it is this dedication that has led him to ensure that the company holds every available IICRC certificate. John is 1 of the 35 individuals in the world certified as a Triple Master Restorer. Our office is Licensed with the State of Texas to perform mold remediation with two Licensed Mold Remediation Contractors ensuring we can manage any size project. We hold the National Certificate for biohazard/crime scene/trauma clean up and have a structural engineer as well as an occupational health nurse on retainer. As an Esporta Certified Operator, we are able to handle all of your textiles that have been affected by fire, water, or mold. SERVPRO of Flower Mound/Lewisville also has a full Reconstruction Team which means you can work with one contractor from the beginning of your loss all the way through.
SERVPRO of Flower Mound/Lewisville strives to be a top to bottom restoration company. From the structural damage to the contents within. Our highly trained staff and continued investment in the most up to date equipment and technology provides customers with peace of mind. When SERVPRO of Flower Mound/Lewisville gets on site we will make it “Like it never even happened.”
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