Meet Our Team
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SERVPRO of Coppell and West Addison
Derek Shaw
Leader, mentor, and innovative entrepreneur are just a few of the terms most often used to describe Derek Shaw, co-owner of SERVPRO of Coppell/West Addison.
With over a decade of experience in both the corporate world and as an entrepreneur, he brings the highest levels of leadership, business development, and entrepreneurial innovation to the organization, which sets him apart from all others. Derek is driven by a strong desire to achieve the highest levels of success in every endeavor he embarks on, then takes that success to the next level through his deeply rooted leadership and mentoring skill sets.
Derek was born and raised in Shreveport, Louisiana, where he grew up in humble beginnings, which were laced with struggles and challenges. Through this, he developed a strong work ethic and an impeccable character, which would serve him well in later years. His competitive nature came to life in his love for baseball, and his early successes earned him a full athletic scholarship to Louisiana Tech University. He graduated from Louisiana Tech with his bachelor's degree in sociology and was drafted by the Tampa Bay Devil Rays.
With a strong vision for success and driven by a deeply rooted entrepreneurial spirit, Derek entered into the corporate world and pursued a career in sales and leadership. He took on numerous roles in the medical sales industry. In each role, he earned high accolades for his expertise and quality results.
These years of success in sales and sales management fueled his desire to be a highly successful entrepreneur. He took on that challenge and became a multi-unit area developer for Nekter Juice Bar in the DFW region. Through his highly developed skill sets, Derek gained valuable leadership experience as an executive, scaling the business, managing budgets, along with leading and mentoring staff.
Gabrielle Shaw
Gabby Shaw brings a sharp customer focus and disciplined work ethic as vice-president and co-owner of SERVPRO of Coppell/West Addison.
In her role, Gabrielle is responsible for leading her team of SERVPRO professionals into the future through exceptional customer service and diligent operational excellence. She oversees three locations in the DFW area.Gabby has earned the IICRC Water Restoration Technician, Applied Structural Drying Certification, and is also a Certified Lead Renovator.
Gabrielle was born and raised in southern Louisiana, where she was exposed to the family construction business, led by her grandfather and father. At a very young age, she earned a strong work ethic through the family business and understood the importance of having a “roll up your sleeves” up attitude. Determined to find her own success, she attended Louisiana Tech University, where she completed her bachelor's degree in marketing. Throughout college, she consistently set the standard for herself very high and was recognized for her achievements.
After completing her degree, she immediately entered Corporate America with a clear determination for success. She has held positions in sales, management, and independent entrepreneurial ventures. At each step along the way, she gained valuable knowledge, expertise and leadership skills, which would serve her well in later years.
Gabrielle has also been inspired to branch out from the corporate world and explore her entrepreneurial interests, sparked from her background with the family construction business. She earned that opportunity through her ownership interests in Nekter Juice Bar in multiple locations around the DFW area. During start-up, Gabrielle gained the experience of overseeing the build-out of the sites and supervising the construction. This experience gave her great insights and expertise as an entrepreneur, which would serve her well as a SERVPRO franchisee.
Alesia Wofford
Alesia Wofford is an office administrator. She has 10+ years of experience with SERVPRO. Alesia is WRT certified with the IICRC. She is also certified in Bio Hazard Cleanup and Recovery by the American Bio-Recovery Association.
In her spare time, Alesia enjoys spending time with her 4 children and attending all of their sporting events!
Bret Hebert
Bret is a technician on our team. He is new to the crew but comes with restoration experience. He is WRT certified with the IICRC.
In his spare time, he enjoys going to the gym, doing yard work, and spending time with his 9 month old daughter!
Destiny Healy
Destiny is one of our office administrators. She helps in both remediation and the reconstruction. Her knowledge in both makes her a great help in the office.
Destiny is new to our team. She is originally from Corona, California but now lives in the Fort Worth area.In her spare time, Destiny enjoys crafting, making clothes, fashion and rug design, and spending time with her Dachshund, Krash!
What our
customers are saying
Amazing staff and workmanship! As a commercial property manager, they are my 1st call when I need water extraction, carpet cleaning, etc. The team is super friendly and professional. I love this company!
Excellent service, super fast response time would highly recommend!
Great technicians. Our warehouse flooded and they came out within an hour and extracted the water and set up fans. Thanks SERVPRO!
I called SERVPRO to come out and give me an estimate for carpet cleaning. They arrived on time and did the cleaning as soon as I approved the estimate.
Professionalism,Punctuality,Quality,Responsiveness,Value
I wanted my air ducts cleaned before I was having company in town. I called SERVPRO and got me on their schedule immediately and cleaned my air ducts. Great office staff!
Fast Service, Great People. I would highly recommend them to a friend.
Our refrigerator line busted and flooded our kitchen. I called SERVPRO of Metrocrest and they came out immediately, they gave me an estimate and cleaned up the water and set up drying equipment.
This company did exactly what they promised. The initial phone conversation was direct and reassuring. I scheduled an appointment for the next morning to start the drying process. The representatives showed up promptly,with equipment in hand. An explanation was given of the entire process from start to finish. This included a schedule of when the equipment would be monitored and picked up. I'm very amazed with their technology and equally impressed with their service!!!
Amazing staff and workmanship! As a commercial property manager, they are my 1st call when I need water extraction, carpet cleaning, etc. The team is super friendly and professional. I love this company!
Excellent service, super fast response time would highly recommend!
Great technicians. Our warehouse flooded and they came out within an hour and extracted the water and set up fans. Thanks SERVPRO!
I called SERVPRO to come out and give me an estimate for carpet cleaning. They arrived on time and did the cleaning as soon as I approved the estimate.
Professionalism,Punctuality,Quality,Responsiveness,Value
I wanted my air ducts cleaned before I was having company in town. I called SERVPRO and got me on their schedule immediately and cleaned my air ducts. Great office staff!
Fast Service, Great People. I would highly recommend them to a friend.
Our refrigerator line busted and flooded our kitchen. I called SERVPRO of Metrocrest and they came out immediately, they gave me an estimate and cleaned up the water and set up drying equipment.
This company did exactly what they promised. The initial phone conversation was direct and reassuring. I scheduled an appointment for the next morning to start the drying process. The representatives showed up promptly,with equipment in hand. An explanation was given of the entire process from start to finish. This included a schedule of when the equipment would be monitored and picked up. I'm very amazed with their technology and equally impressed with their service!!!
About Us
At SERVPRO of Coppell and West Addison (formerly SERVPRO of Metrocrest) our goal is to help minimize the disruption to your business and life.
to make it "Like it never even happened."
Our motto is “Like it never even happened.” We aim to make this motto an obtainable goal for all customers. We offer the highest possible standard of professionalism in the restoration, cleanup, and mitigation of your home or business and have gained the reputation as premier water, fire, and mold remediation service in the Dallas area. Our leadership and team are committed to being there to help. Rain or shine; any time of the day or night.
Our Employees
Our SERVPRO Team is both trained and experienced in property mitigation, restoration, and remediation services. Our team is equipped with the latest technology and is an IICRC-Certified Firm. Our SERVPRO Team is accessible 24/7 and committed to providing you a swift emergency specialist response time.
Why SERVPRO?
SERVPRO of Coppell and West Addison is a trusted leader in the restoration industry.
We invest in Advanced Technology and Techniques
We provide FAST, 24 Hour Emergency Service
We are Locally Owned and Operated
Check out what our customers have said: Testimonials
Need Emergency Service? Call Us Today!
No damage is too large or too small for SERVPRO of Coppell and West Addison.
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