Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Mold Removal and Remediation
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Rocky Hill, Sequoyah Hills, South Knoxville
Service Areas
Have a Mold Problem?
When you discover mold growth in your home or business, it’s important to take immediate action because mold can quickly spread throughout your property. Our team is ready to respond to your call today.
- Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Mold Remediation
- Mold Damage Repair and Construction Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
What Is the Mold Remediation Process?
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
I am so thankful SERVPRO was here to handle all happenings while I was dealing with the passing of my mother. They were compassionate and handled everything for me so I could focus on other problems that occurred.
All the guys were great. Bryan was such a great help. I don’t know how I could have faced the magnitude of all that needed to be done. He is a prize! Thanks SERVPRO!! Tim and Alex waded through the complexities of all the insurance maze and went to bat for us to explain to them the services needed. Professional, kind, understating, and accommodating. Thanks to all, especially Bryan, who helped me through many tough decisions.
Very professional. Service has been great! I am recommending SERVPRO to everybody.
Thanks for the immediate response. Fantastic! We are very pleased with your service. You all did an excellent job. Chuck was very polite.
Thank you!! The team was wonderful.
Terry communicated very well and the job was done thoroughly and everything is very dry. You all did an excellent job. I hope i do not need your services again but if i do you will get the call.
Can't think of anything that could be done better than how they do their job!! Great people!!
I was very impressed with the whole SERVPRO experience. All employees were professional, compassionate, and very accommodating. I will recommend them to my friends.
Wonderful service! Thanks a lot.
I am so thankful SERVPRO was here to handle all happenings while I was dealing with the passing of my mother. They were compassionate and handled everything for me so I could focus on other problems that occurred.
All the guys were great. Bryan was such a great help. I don’t know how I could have faced the magnitude of all that needed to be done. He is a prize! Thanks SERVPRO!! Tim and Alex waded through the complexities of all the insurance maze and went to bat for us to explain to them the services needed. Professional, kind, understating, and accommodating. Thanks to all, especially Bryan, who helped me through many tough decisions.
Very professional. Service has been great! I am recommending SERVPRO to everybody.
Thanks for the immediate response. Fantastic! We are very pleased with your service. You all did an excellent job. Chuck was very polite.
Thank you!! The team was wonderful.
Terry communicated very well and the job was done thoroughly and everything is very dry. You all did an excellent job. I hope i do not need your services again but if i do you will get the call.
Can't think of anything that could be done better than how they do their job!! Great people!!
I was very impressed with the whole SERVPRO experience. All employees were professional, compassionate, and very accommodating. I will recommend them to my friends.
Wonderful service! Thanks a lot.
About Us
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville commits to the following principles in all our dealings with area residents and businesses suffering from water, fire, storm, mold or other disasters.
- We put people first in all our endeavors.
- We accept nothing less than the highest expectations for our company’s work.
- We demonstrate integrity in all our dealings with others.
- We collaborate and work as a team with our employees and customers.
- We offer superior quality at every step of the reconstruction process.
Our owners and management team know a primary predictor of a successful restoration is the speed with which we react to an emergency. We structure our response protocol to ensure our team is on-site at any size loss within one hour of a customer’s call. We pledge to be at your property faster than anyone, no matter what time of day.
We are proud to be considered a leading provider of restoration service in East Tennessee. Our crews are capable of managing large losses involving the orchestration of dozens of workers handling a multitude of tasks. Even jobs that exhibit a high degree of difficulty or impose a compressed completion time frame complete promptly to the highest industry standards when we answer the call for help.
Our roots grow deep in the communities we serve, and we are honored to involve ourselves in local organizations. Devotion to causes such as local Emergency Planning Committees, the Knoxville Chamber of Commerce, the Greater Knoxville Hospitality Association, and the Tennessee Association of Plumbing, Heating, Cooling Contractors are welcome responsibilities.
The many awards accepted by our owners Kristina and John Greenway are gratifying evidence of recognition from other restoration leaders. These achievements rest upon our most valued resources, the skilled, understanding and compassionate employees who deliver consistently excellent service to both residential and commercial customers.
Meet our Team
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