President John Greenway grew up in Northwest Knoxville as his parents moved to find work at Oak Ridge National Laboratory. He attended Central High School. He received a Baseball scholarship to Roane State Community College in Harriman, TN where he helped lead the team to victory in the state championship as team co-captain. He then earned a Baseball scholarship to Austin Peay State University in Clarksville, TN earning Academic All American honors. It was here that he met wife Kristina who was on volleyball scholarship from Ft. Lauderdale, FL. John then transferred to the University of Tennessee to Complete his B.S. in Education. John is the proud father of two sons. He spent 18 years with Wyeth Pharmaceuticals as a sales rep and later District Manager. John has earned his WRT, ASD and CDS certifications. John’s training has allowed him to become an expert in large losses.

Vice President Kristina Greenway was born and raised in Ft. Lauderdale, FL. Kristina attended Broward Junior College and then Austin Peay State University on a volleyball scholarship and was where she met her husband and business partner, John, who was on a baseball scholarship. After college Kristina moved to Knoxville, married, and then raised her two sons in the West Hills area. She spent many years volunteering and working on entrepreneurial efforts, such as opening a new greeting card line called Old Grouch™. She also attended Lincoln Memorial University where she was awarded dual master’s degrees. Kristina is passionate about education and helping others. Kristina is a visionary and this gift has been especially valuable to her work at SERVPRO of Rocky Hill/Sequoyah Hills/ South Knoxville. Kristina has been dedicated to helping others in the field of crime scene and biohazard cleanup. She has achieved one of the highest certifications in blood borne pathogen and biohazard cleanup through American BioRecovery Association (ABRA) by completing her Certified BioRecovery Masters (CBRM). She holds the office of Vice President of ABRA and is proactive in educating other companies of this nonprofit Educational Association. Kristina also holds active Certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in water restoration (WRT), fire & smoke remediation (FSRT), and advanced microbial remediation (AMART). Kristina is passionate about helping people; in fact, her life's mission can be best defined with one statement: “Helping others in their time of need is one of life’s greatest privileges”™.

Sean Greenway, Account Consultant, is a Knoxville native who has been in the restoration business for 10 years and has been a part of our SERVPRO Team for 7 years. Sean has continued to expand his industry knowledge by earning his WRT, ASD, FSRT Certifications through the IICRC. He also completed his Sandler Training with a Bronze Certification. Sean's continuing knowledge isn't limited to certifications, Sean is a BOMA Board Member and a member of IFMA, AGC, and IREM. Sean is also a part of the Planning Committee of the Knoxville NFFF Stairclimb. When Sean isn't working he can be found playing golf and spending time with his wife, Olivia, his daughter, Emila, and his dog, Finn.

Bruce, since 2021 is a Service Consultant at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. He is a certified CCT carpet cleaning technician from the Institute of Inspection, Cleaning, and Restoration Certification. Bruce lives in Tazewell with his spouse, four kids, and five grandkids nearby. He is involved with the Special Olympics and a part of the Planning Committee for the NFFF Stairclimb. When he isn't working Bruce enjoys hockey, football, and the great outdoors.

Lisa Breuer, as Office Manager and leader of our office team she ensures performance in all accounting and administrative activities. Administer and perform all aspects of accounting and reporting. She also ensures that all job files are properly audited and contain all required documentation. Lisa aids in the development and implementation of an annual office administration plan and budget to automate and improve office productivity. Ms. Breuer manages and improves customer satisfaction including the resolution of customer complaints. Lisa has over 30 years office experience with more than 15+ of that in accounting. She also has a Bachelor’s degree in accounting. Ms. Breuer is married and has 2 children. She enjoys: walking, biking, camping, anything that involves time with family. She is a Youth leader, Sunday school teacher and a Children’s church volunteer. We are the Fire, Water, Mold, and Cleaning Experts - available 24 hours a day 7 days.

Renee is an Administrative Assistant/Estimator at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville. She has been an essential member of our staff since 2017. Her background includes working in an architecture/design retail location in Miami, FL though she now resides in Knoxville. Renee utilizes NextGear Moisture Mapper as part of our restoration organized efforts. She has training with Corporate Managed Accounts and Third Party Administrators. Renee is a member of the Knox Makers, an organization for curious engineers, artists, and hobbyists, and the Artist in Residence at the 17th Street Studios.

Meredith is our Accounts Receivable and Estimator. Meredith is a Loudon County native and currently lives in Lenoir City. Meredith has been a part of the SERVPRO team for 10 years collectively and currently holds her WRT from the IICRC. Meredith donates her time to the Loudon County Sheriff's Office Family Support Group, First Responders Christian Outreach (Pianist), and Loudon County Friends of Animals when she isn't working. She is also heavily involved with the TNR Program helping a feral cat colony. Together they help trap, neuter, and release the babies to help stop the overwhelming growth. Meredith has been married to her husband, Mark, for 24 years and has a son named Jake. They are a family driven by their passion for music and singing.

Casin Chandler, Production Manager, at SERVPRO has 16 years of experience in the Restoration Industry and 20 years of experience in Construction. Casin has earned his certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). He currently holds his URT, CTR, WRT, CCT & ASD. Casin hails from Olivehurst, CA, and enjoys hunting and fishing in his off time. He is also a member of Odd Fellows. The most important ingredient in his life is his family. Casin has one daughter Robin and two grandchildren, Lil' Robert and Donda.

Bryan Green - recently promoted to Crew Chief. Our SERVPRO family salutes Bryan for his service in the United States Marine Corps. He grew up in East Tennessee playing sports. Mr. Green is a Crew Chief at SERVPRO of Rocky Hill/Sequoyah Hills/South Knoxville - Bryan's duties include the scheduling of daily jobs, coordinating production on all jobs, ensure safety precautions are observed, and submit weekly reports to summarize production activities. He covers all fire damage problems in Knoxville, Downtown Knoxville, Rocky Hill, Sequoyah Hills, South Knoxville, Bearden, Fort Sanders, Lyons View, University Of Tennessee, Holston Hills, and surrounding areas.

Nick Lee, Senior Production Manager, has been a part of our team for 5 years. During those 5 years, Nick has earned his WRT and ASD Certification through the IICRC. Nick also holds a TN Pesticides Applicators License. Together with his certifications, Nick also has 10 years of experience within the Restoration Industry. Nick is involved with the TN Department of Agriculture and in his free time, Nick enjoys building things, cheering for the Vols, bowling, and spending time with his family within his Knoxville home.

Alex Oakes, Estimator/Project Manager, has been a part of our SERVPRO Team for 7 years. During those 7 years, Alex has shown strong leadership qualities and a desire to learn which has earned him numerous promotions. Alex began his career with us as a technician, then Crew Chief, and now Estimator/Project Manager. Alex has gained valuable experience leading crews with fire and water cleanup, mold remediation, water damage, hazardous waste cleanup, floor cleaning, deodorization, post-construction cleanup, and reconstruction. Alex is not only limited to personal experience but has also earned his WRT and ASD Certifications through the IICRC. Alex has been happily married since 2011 to his wife, who is a nurse at a local hospital, and they have a son and daughter who keep this young family active. During their personal time, they enjoy camping and traveling to new places whenever the opportunity presents itself.

Production Technician

Ding-Ding! Meet Z one of our Production Technicians. Z has been in the restoration business for 7 years and has been with our SERVPRO Franchise for 3 years. Z is an Army Veteran who was enlisted for 5 years and was airborne during his Service. Z is Free Mason who enjoys fishing during his free time and is an expert in fork lifting.

Reconstruction Technician