Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Specialty Cleaning Services
When your home or business needs specialized cleaning, our trained technicians are Here to Help®.
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Cleaning Services
- Highly-Trained Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Loudon & Roane Counties
Service Areas
Your Local Specialty Cleaning Company
Our team of experienced professionals can safely clean your property using advanced technology with care and compassion. Our professionals follow all applicable laws and safety guidelines. Our specialty cleaning services include:
- Air duct and HVAC cleaning
- Biohazard and crime scene cleanup
- Virus and Pathogen cleaning
- Document Restoration
- Odor Removal
- Graffiti and vandalism cleaning
Services We Provide
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Air Duct Cleaning and HVAC Service
Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Allergen, pollen, and other contaminant removals
- Dirt, dust, and debris removal
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Biohazard Removal and Crime Scene Cleanup
If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.
- Blood and body fluid
- Hoarding cleanup
- Death and suicide
- Chemical, tear gas, pepper spray residue
- Illicit substances (services vary)
- Fire extinguisher residue
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Virus, Pathogens and Covid-19 Cleaning Company
Our professionals have the knowledge, training, and specialized cleaning protocols and products to create healthy spaces with a higher standard of clean.
- Virus cleaning service
- Covid-19 and coronavirus cleaning
- Pathogen cleaning
Document Restoration Services
When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;
- Photograph restoration
- Certificate restoration
- Financial document restoration
- Vital document restoration
Odor Removal Service
When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Vandalism Cleanup and Graffiti Removal Service
When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:
- Driveway and walkway cleaning
- Asphalt and concrete cleaning
- Metal, masonry, brick, and stone cleaning
- Glass, plastic, wood cleaning
What our
customers are saying
What would we have done without you? Your team did such an excellent job cleaning up the mold in our home.
I cannot thank you enough for removing the mold from our basement. We are already considering renovations now thanks to you.
I didn’t know how bad the mold had gotten until your team began work to remove it. Thank you for keeping my family safe.
You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.
This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.
I want to commend the entire staff of SERVPRO of Loudon and Roane for the job that they did for my family. During this trying and difficult time in our lives, it was nice to see that there are still business people out there that genuinely care for people. The staff, from the general manger, office assistant to the technicians, were so sweet and caring towards our entire family. Thank you for being there during our time of need.
Thank you for cleaning the mold out of my basement. I never knew how fast that stuff can spread. You guys are great!
Your team came to our rescue quickly when my wife found mold growing in our home. I was impressed with your swift response.
Your team made me feel safe again after you cleaned the mold that I found growing in our kitchen. I am very glad I called you.
What would we have done without you? Your team did such an excellent job cleaning up the mold in our home.
I cannot thank you enough for removing the mold from our basement. We are already considering renovations now thanks to you.
I didn’t know how bad the mold had gotten until your team began work to remove it. Thank you for keeping my family safe.
You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.
This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.
I want to commend the entire staff of SERVPRO of Loudon and Roane for the job that they did for my family. During this trying and difficult time in our lives, it was nice to see that there are still business people out there that genuinely care for people. The staff, from the general manger, office assistant to the technicians, were so sweet and caring towards our entire family. Thank you for being there during our time of need.
Thank you for cleaning the mold out of my basement. I never knew how fast that stuff can spread. You guys are great!
Your team came to our rescue quickly when my wife found mold growing in our home. I was impressed with your swift response.
Your team made me feel safe again after you cleaned the mold that I found growing in our kitchen. I am very glad I called you.
About Us
Making a positive difference for those who require the specialized assistance we can offer is the mission of SERVPRO of Loudon & Roane Counties. Owners John A. & Kristina L. Greenway built our restoration company mindfully, choosing managers, office staff, and technicians who put people and their needs first. The care we have for our employees is mirrored in the care they take with our customers’ jobs.
The hands-on approach our owners take enhances the feeling confidence our customers have when we respond to their fire, water, mold, storm, or another disaster. John is regarded as a leader of SERVPRO’s large loss commercial division. Our crew is the only large loss response team (LLRT) in this area, giving us both the opportunity and the responsibility to help the commercial enterprises that provide jobs, services, and goods to the communities we serve when disaster strikes.
Kristina is a crime scene and biohazard cleanup and restoration industry expert. Her position as Vice President of the American BioRecovery Association (ABRA) and completion of her Certified BioRecovery Masters (CBRM) place SERVPRO of Loudon & Roane Counties ahead of the curve when it comes to sensitive post-trauma, crime, and other hazardous waste cleanups.
The entire SERVPRO team takes our lead from the empathy shown by the Greenways to those who work for them and customers we serve. Every job we take on is handled not only professionally and but also compassionately and with sensitivity for what disaster victims endure.
Residential and business customers often find themselves shaken and overwhelmed by the path ahead regardless of the cause of a disaster. The interdepartmental team at SERVPRO of Loudon & Roane Counties ensures that from the person who answers your first phone call, through estimators, crew chiefs, technicians, insurance liaisons, and other associates, treats you with respect and as part of the effort to return your property to “Like it never even happened.”
Meet our Team
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