Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Loudon & Roane Counties
John A. Greenway
President John Greenway was raised in Northwest Knoxville after his parents relocated to find work at Oak Ridge National Laboratory. He attended Central High School. John is quite the athlete and earned a Baseball scholarship to Roane State Community College in Harriman, TN. As co-captain, he was instrumental in leading his team to victory in the state championship. He then gained a Baseball scholarship to Austin Peay State University in Clarksville, TN where he also achieved Academic All American honors. He had the great fortune of meeting his future wife Kristina who was on volleyball scholarship from Ft. Lauderdale, FL. John transferred to the University of Tennessee to Complete his B.S. in Education. John is the proud father of two sons. He was employed for 18 years with Wyeth Pharmaceuticals as a sales rep and advanced to become a District Manager. John has earned WRT water restoration technician, ASD applied structural drying and CDS certifications. With John’s training and experience, he holds an essential position in the SERVPRO Commercial Large Loss Division.
Kristina L. Greenway
Vice President Kristina Greenway is a Ft. Lauderdale, FL native and attended Broward Junior College and then Austin Peay State University on a volleyball scholarship. Kristina met her husband and eventual business partner, John, who was on a baseball scholarship. After matriculating from college, Kristina relocated to Knoxville, married, and then raised her two sons in the West Hills area. She spent many years doing volunteering and entrepreneurial endeavors, such as opening a new greeting card line called Old Grouch™. She, not yet finished with her education also attended Lincoln Memorial University where she earned dual master’s degrees. Kristina is passionate about learning and helping others. She is a visionary, and this gift has been especially valuable to her work at SERVPRO of Loudon & Roane Counties. Kristina has been committed to helping others in the field of crime scene and biohazard cleanup. She has achieved one of the highest certifications in bloodborne pathogen and biohazard cleanup through American BioRecovery Association (ABRA) by completing her Certified BioRecovery Masters (CBRM). She holds the office of Vice President of ABRA and is proactive in educating other companies of this nonprofit Educational Association. Emphasis is placed upon interfacing with empathy in the aftermath of crimes and accidents, not just the technical aspects. Kristina also holds active Certifications from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in water restoration (WRT), fire & smoke remediation (FSRT), and advanced microbial remediation (AMART). Kristina has always been passionate about helping people; in fact, her life's mission can be best defined with one statement: “Helping others in their time of need is one of life’s greatest privileges”™.
Sean Greenway
Sales and Marketing Director
Bruce Foughty
Service Consultant
Lisa Breuer
Finance Manager
Renee Holiday
Estimator/JFC
Casin Chandler
Production Manager
Bryan Green
Production Manager
Nick Lee
Senior Production Manager
Alex Oakes
Support Services Manager / Senior Estimator
Charles Oliver
Production Technician
Zedebekiah Moore
Production Technician
Alan Lewis
Operations Manager
Lance Hardwick
Crew Chief
Shanna Wilhite
Marketing Coordinator
Steven Kuhn
Human Resource Manager
What our
customers are saying
I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.
I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!
Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.
Thank you for cleaning the mold out of my basement. I never knew how fast that stuff can spread. You guys are great!
The fire we had at the museum was awful, but I am so glad I called your team for help. You restored the destroyed parts of the structure for us and you did it quickly.
You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.
This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.
My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.
Excellent Service
I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.
I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!
Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.
Thank you for cleaning the mold out of my basement. I never knew how fast that stuff can spread. You guys are great!
The fire we had at the museum was awful, but I am so glad I called your team for help. You restored the destroyed parts of the structure for us and you did it quickly.
You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.
This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.
My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.
Excellent Service
About Us
Making a positive difference for those who require the specialized assistance we can offer is the mission of SERVPRO of Loudon & Roane Counties. Owners John A. & Kristina L. Greenway built our restoration company mindfully, choosing managers, office staff, and technicians who put people and their needs first. The care we have for our employees is mirrored in the care they take with our customers’ jobs.
The hands-on approach our owners take enhances the feeling confidence our customers have when we respond to their fire, water, mold, storm, or another disaster. John is regarded as a leader of SERVPRO’s large loss commercial division. Our crew is the only large loss response team (LLRT) in this area, giving us both the opportunity and the responsibility to help the commercial enterprises that provide jobs, services, and goods to the communities we serve when disaster strikes.
Kristina is a crime scene and biohazard cleanup and restoration industry expert. Her position as Vice President of the American BioRecovery Association (ABRA) and completion of her Certified BioRecovery Masters (CBRM) place SERVPRO of Loudon & Roane Counties ahead of the curve when it comes to sensitive post-trauma, crime, and other hazardous waste cleanups.
The entire SERVPRO team takes our lead from the empathy shown by the Greenways to those who work for them and customers we serve. Every job we take on is handled not only professionally and but also compassionately and with sensitivity for what disaster victims endure.
Residential and business customers often find themselves shaken and overwhelmed by the path ahead regardless of the cause of a disaster. The interdepartmental team at SERVPRO of Loudon & Roane Counties ensures that from the person who answers your first phone call, through estimators, crew chiefs, technicians, insurance liaisons, and other associates, treats you with respect and as part of the effort to return your property to “Like it never even happened.”
Meet our Team
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