Couldn’t have been more professional and very pleased with the service.

I’ve used multiple restoration services in the past, but I’ll only use one going forward. SERVPRO did a great job and in a hurry. Customer service was great leaving me very satisfied.

 

Thank you and all your associates who responded quickly and professionally when a water leak was discovered at our office complex. Dallas Gunn, SEVRPRO Production Manager was a comfort and assurance to me that the job would be completed on time and it was. Your team was always on time and was focused on completing the job and living your corporate culture “Like it never even happened”.

In mid April a commode tank in a central hall powder room started leaking and emptied on the floors for more than 8 hours before I discovered the leak. That leak took out about 1/3 of my hardwood floors. My insurance company directed me to immediately call SERVPRO. They came in that same day and started the process of drying out the affected area. Well, here I am going into the middle of June and Dallas Gunn and his team are still diligently working with me to put my home back together. The drying process only lasted a little over a week, but SERVPRO does so much more. They tore the affected floors, arranged for pods to be brought out, moved my furniture into the pods, introduced me to a reputable contractor, and when things are complete, they will move me back in. It is rare for me to find someone or a company to meet my expectations but Dallas and his team has been successful in doing so. This company and their employees are trustworthy and they stand behind their word and work. I highly recommend using SERVPRO.

I would like to take this opportunity to thank you and your SERVPRO staff for the wonderful job you did restoring our residence hall back into operation after not one but two floods. Your crew's speed and attention to detail minimized the damage thus saving us money. Given the amount of damage we were pleasantly surprised that it only took a week to get things back in running order.

Two months prior to this incident we had another flood in the same area.  We called a different group to clean up afterwards. Although they did a good job, after seeing your crew in action handling basically the same situation in the same area, I feel the other company's methods were more intrusive and we ended up spending more money than we needed to. Your site manager, Dallas, went the extra mile determining not only the best course of action but the most cost efficient as well.

Thank you again for your fine service.

We had our carpet cleaned today and I am beyond thrilled!!  Leon was very professional and on time.  He worked quickly but made sure to address all the areas that were of concern to me.  Very happy and will be scheduling again with SERVPRO of Spartanburg in the future.  Thank you Dallas and Leon!

Came out as soon as possible, we're very polite and professional. They were thorough with their work and quick. Would definitely go through them again. Had Dallas come out and he handled all other further work for me.

 

SERVPRO came out and did some water cleanup after a storm at USC Upstate, the school I attend, in one of the dorms and they did an absolutely outstanding job. The crew was very friendly and knowledgeable, they worked hard and efficiently, and showed up on site within just a couple hours after the flooding occurred. SERVPRO of Spartanburg will have all of my business from now on!

 

As a homeowner in Beaufort SC affected by Hurricane Matthew, I am writing on behalf of our family to express our complete satisfaction and gracious appreciation for the professional work done by your team.  From the moment Dallas came into our home, he gained our confidence as he expertly showed us damaged areas and explained clearly what needed to be done and how SERVPRO could help. Not only do we feel good that our house is getting back on the right track, we are genuinely happy that we got to know this group of fine men.

Hats off to you for a job very well done.

Couldn’t have been more professional and very pleased with the service.

I’ve used multiple restoration services in the past, but I’ll only use one going forward. SERVPRO did a great job and in a hurry. Customer service was great leaving me very satisfied.