About Us
Here to Help® 24/7.
SERVPRO of Lancaster East and Southern Lancaster County
About Us
SERVPRO of Lancaster East and Southern Lancaster County is here to assist our local communities with their fire and water damage restoration needs. When your Lancaster home or business suffers any extent of damage due to smoke, soot, water or flood damage, our professionals can help to restore the property immediately and effectively, all with your concerns in mind.
Our IICRC certified teams are ready at a moment’s notice to help minimize the destruction and downtime of an unexpected disaster. We are proud to have the expertise, experience and resources to help make even a catastrophic storm event “Like it never even happened.” We also are part of a nationwide disaster recovery team that comes to the aid of those most in need of assistance after natural disasters.
We are proud to help those in the communities where we also live close by, and we provide 24/7 emergency service for when disaster strikes! Our franchises have been family owned and locally operated for over 20 years, and we strive to make every experience as less overwhelming as possible for those involved. Our teams are also highly trained in mold remediation, biohazard services, and a full portfolio of cleaning needs in addition to reconstruction techniques to help put everything back together!
SERVPRO® has been serving communities nationwide since 1967, and we are honored to do our part in Pennsylvania! Please give us a call if you would like to schedule service!
Meet our Management Team:
Michael & Kristin Hughes – Owners
Sandie Hughes – Director of Administration
Joseph Hughes – Construction Manager
Victor Sotolotto - Director of Operations
Cliff Masscotte – Director of Business Development
Angela Sandoe - Office Manager
Aaliyah Glenn-Cephas - Commercial Manager
Nick Freysz - Production Manager
Anthony Mahaffey - Production Manager
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- RRRP - Lead-Based Paint Activities and Renovation
Awards
- Executive's Gold - Outstanding Sales Performance
- President's Silver - Outstanding Sales Performance
- President's Silver - Outstanding Sales Performance
- President's Silver - Outstanding Sales Performance
- President's Silver - Outstanding Sales Performance
- President's Bronze - Outstanding Sales Performance
Affiliations
- Community Emergency Response Team Certified
- New Holland Business Association
- Northern Lancaster County Chamber of Commerce
- Associated Builders and Contractors (ABC)
- Venture Lititz
- Referral Partners Plus
- Southern Lancaster Chamber of Commerce
- Building Industry Association of Lancaster County
- Lancaster Chamber of Commerce
What our
customers are saying
Very pleased... The staff was prompt, courteous, and very knowledgeable..., they did an awesome job!
Ryan was very professional and knew what he was doing. Cain was very professional and knew his limits to the point he knew when he needed help and reached out to more experienced technicians this impressed me so much that I would hire Cain to take care of any problems.
I appreciate how quick they took care of everything!
Mr. Andres and his team were so professional, helpful and friendly. They came within an hour. Andres personally explained the step by step process to my parents so as homeowners they knew who to call, what to expect, etc. Can't thank them enough for all of their help !! Perfect example of going above & beyond !!
Staff were friendly and courteous to our needs. Polite and professional.
Everything was great.
The work that was done was outstanding - well done!
Was very pleased with the job and the personnel were extremely professional and polite!
Andres & Damian & Jon were fantastic. Very professional and explained what they were doing. Receptionist was great to work with as well.
Very pleased... The staff was prompt, courteous, and very knowledgeable..., they did an awesome job!
Ryan was very professional and knew what he was doing. Cain was very professional and knew his limits to the point he knew when he needed help and reached out to more experienced technicians this impressed me so much that I would hire Cain to take care of any problems.
I appreciate how quick they took care of everything!
Mr. Andres and his team were so professional, helpful and friendly. They came within an hour. Andres personally explained the step by step process to my parents so as homeowners they knew who to call, what to expect, etc. Can't thank them enough for all of their help !! Perfect example of going above & beyond !!
Staff were friendly and courteous to our needs. Polite and professional.
Everything was great.
The work that was done was outstanding - well done!
Was very pleased with the job and the personnel were extremely professional and polite!
Andres & Damian & Jon were fantastic. Very professional and explained what they were doing. Receptionist was great to work with as well.