Meet Our Team
Here to Help® 24/7.
SERVPRO of Kingston, Pittston City and Wyoming County
John Lazo
Franchise Owner
- John opened the business in April of 2016.
- Holds multiple certifications through SERVPRO as well as the Institute of Inspection Cleaning and Restoration (IICRC).
- Certified by the American Bio-Recovery Association (ABRA.)
- Has completed OSHA 30 training.
Heather Lazo
Vice President
- Heather started with SERVPRO in December of 2020.
- She has 20+ years of sales, business development and recruiting experience.
- 15+ years of leadership and strategic planning experience.
Kristin Wallace
Office Manager
- Kristin started with SERVPRO in June of 2019.
- Has a Paralegal and Business Degree background.
- Multiple years of experience in Administrative Office atmosphere.
- Co-Owned a business with her husband for 16 years.
Joe Doran
Commercial Sales and Marketing
- Joe started with SERVPRO in October 2021.
- He's a graduate of Wilkes University.
- Focuses on Commercial Sales for our Hazleton, Dallas and Harvey's Lake Franchise.
- 20 years of sales experience.
Michael Smith
Crew Chief
- Michael started with SERVPRO in November of 2016 as a Production Technician.
- Promoted to Crew Chief Summer of 2017.
- Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
- Certified by the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration and Fire & Smoke Restoration.
- Has completed OSHA 30 training.
Nate Baylor
Production Technician
- Nate started with SERVPRO in September of 2021.
- Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
Ron Romanoski
Ron Romanoski is the Reconstruction Manager at SERVPRO Kingston, Pittston City, &Wyoming County . He has 15 years of experience in Construction.
His construction experience includes the following:
- Construction Management
- Construction estimating
- Construction inspection
- Project Management.
- Ron is a graduate of Wilkes University
Tim Roman
Tim Roman is a Restoration Technician at SERVPRO of Kingston, Pittston City,& Wyoming County. He has several years of experience in the cleaning industry.
Cleaning experience includes the following:
- Carpet Cleaning
- Water Mitigation
- Fire Damage
- Mold Remediation
- Biohazard Cleanup
Caitlyn Thomas
Caitlyn Thomas is our Commercial Sales Representative at SERVPRO of Hazleton/Dallas/Harvey's Lake. She has several years of experience in inside and outside sales development.
- Caitlyn has experience in sales development with the construction, advertising and mitigation industries.
- Caitlyn also supports our Social Media and Marketing campaigns.
- Attended Misericordia University and studied Business Administration/ Marketing
SERVPRO Team Lazo
SERVPRO Team Lazo - From Left to Right: Joe Oeller, Josh Waldeck, Mike Smith, Ingrid Blakeslee, Nate Baylor, Steve Galchefski, Eric Baylor, Chelsea Broody, Kristin Wallace, John Lazo, Heather Lazo, Joe Doran.
What our
customers are saying
Having an ERP for our office has been one of the most handy tools. If we ever have an sort of emergency, we know exactly who to call or what to do. Chelsea had our ERP ready in just a few short days. Super easy, convenient and best of all FREE!
I was very pleased with SERVPRO. They were excellent workers and very professional. I would highly recommend them.
Fast, courteous and well pleased with the job.
They were prompt, hard working and did a great job.
SERVPRO of Kingston, Pittston City and Wyoming County did an amazing job setting up our Emergency Ready Profile. They came to our property, spent maybe 20 minutes asking some important questions and walking around taking photos of our emergency shut offs. They even went as far as explaining how to get to the shut off, what keys open what doors, etc. We use this in our newbie training for every employee. They are not wishing you have a disaster so they can help you recover, they are there for you EVERY step of the way to PREVENT disasters from happening.
They were very courteous, kind, and prompt. They explained everything to me.
SERVPRO is our go-to clean up and restoration service provider, always!! They are very responsive and attentive to our immediate needs, no matter what time of day I call them. Their team is very knowledgeable and hard working; I recommend them whenever I can to our sister properties.
All staff was very professional and courteous. Job was done in a timely manner.
SERVPRO is very professional and great to deal with John. Chelsea is a wonderful rep for the company.
Having an ERP for our office has been one of the most handy tools. If we ever have an sort of emergency, we know exactly who to call or what to do. Chelsea had our ERP ready in just a few short days. Super easy, convenient and best of all FREE!
I was very pleased with SERVPRO. They were excellent workers and very professional. I would highly recommend them.
Fast, courteous and well pleased with the job.
They were prompt, hard working and did a great job.
SERVPRO of Kingston, Pittston City and Wyoming County did an amazing job setting up our Emergency Ready Profile. They came to our property, spent maybe 20 minutes asking some important questions and walking around taking photos of our emergency shut offs. They even went as far as explaining how to get to the shut off, what keys open what doors, etc. We use this in our newbie training for every employee. They are not wishing you have a disaster so they can help you recover, they are there for you EVERY step of the way to PREVENT disasters from happening.
They were very courteous, kind, and prompt. They explained everything to me.
SERVPRO is our go-to clean up and restoration service provider, always!! They are very responsive and attentive to our immediate needs, no matter what time of day I call them. Their team is very knowledgeable and hard working; I recommend them whenever I can to our sister properties.
All staff was very professional and courteous. Job was done in a timely manner.
SERVPRO is very professional and great to deal with John. Chelsea is a wonderful rep for the company.
About Us
Our Story:
SERVPRO of Kingston, Pittston City and Wyoming County opened in 2016 by Franchise owner John Lazo. Located in Northeastern Pennsylvania the franchise operates from our Kingston, PA office. Our franchise goal is to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family. NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.
Our Community & Business Partners:
SERVPRO of Kingston, Pittston City and Wyoming County works with most insurance carriers and has relationships with many insurance agents throughout the area. We are proud to be their choice when disaster happens. We are also preferred vendors for many commercial property managers in the area. We are proud supporters and community partners of the Wyoming County Chamber of Commerce, The Salvation Army of Wilkes-Barre, Toys for Tots, Greater Wilkes-Barre Chamber of Commerce, CASA of Luzerne County, and many more. From our inception, it has always been our priority to volunteer our time and resources to help give back to our community.
Our Trained & Certified Employees:
We are an IICRC certified firm with numerous industry related certifications. We are also certified by the EPA to conduct lead based paint renovation and repairs.We have the training and equipment to restore your home or business and no job is too big or too small. SERVPRO of Kingston, Pittston City and Wyoming County is “Ready for whatever happens." Our employees take pride in their work and understand how stressful a disaster can be to you. Please contact us with any questions at (570) 714-0090.
We are proud to be a nationally known and trusted brand, owned and operated by a local family in NEPA.
Recommended For You
Why Chose SERVPRO ?
For half a century, millions of customers have chosen and trusted SERVPRO® . Our …Why SERVPRO
Emergency Situations call for quick response time especially in a case where your home …