Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
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SERVPRO of Hazleton / Dallas / Harvey's Lake
John Lazo
Franchise Owner
- John took over ownership of SERVPRO of Hazleton, Dallas and Harveys Lake in January of 2021.
- Holds multiple certifications through SERVPRO as well as the Institute of Inspection Cleaning and Restoration (IICRC).
- Certified by the American Bio-Recovery Association (ABRA.)
- Has completed OSHA 30 training.
Heather Lazo
Vice President
- Heather started with SERVPRO in December of 2020.
- She has 20+ years of sales, business development and recruiting experience.
- 15+ years of leadership and strategic planning experience.
Eric Baylor
Production Manager
- Eric started with SERVPRO in May of 2021.
- Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
- Certified by the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration.
- IICRC certified for Applied Structural Drying. (ASD)
- Has completed OSHA 30 training.
Joe Doran
Commercial Sales and Marketing
- Joe started with SERVPRO in October 2021.
- He's a graduate of Wilkes University.
- Focuses on Commercial Sales for our Hazleton, Dallas and Harvey's Lake Franchise.
- 20 years of sales experience.
Chelsea Broody
Commercial Sales and Marketing
- Chelsea started with SERVPRO in October 2016.
- She graduated from The Pennsylvania State University Wilkes-Barre Campus in 2016.
- Majored with a B.A. Corporate Communications and minor in Business Administration.
- Focuses on Commercial Sales for our Kingston, Pittston City and Wyoming County Franchise.
- 5 years of marketing and commercial sales experience.
Kristin Wallace
Office Manager
- Kristin started with SERVPRO in June of 2019.
- Has a Paralegal and Business Degree background.
- Multiple years of experience in Administrative Office atmosphere.
- Co-Owned a business with her husband for 16 years.
Michael Smith
Crew Chief
- Michael started with SERVPRO in November of 2016 as a Production Technician.
- Promoted to Crew Chief Summer of 2017.
- Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
- Certified by the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration and Fire & Smoke Restoration.
- Has completed OSHA 30 training.
Josh Waldeck
Production Technician
- Josh started with SERVPRO in August of 2021.
- Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
Nate Baylor
Production Technician
- Nate started with SERVPRO in September of 2021.
- Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
Ingrid Blakeslee
Production Technician
- Ingrid started with SERVPRO in September of 2021.
- Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
Joe Oeller
Production Technician
- Joe started with SERVPRO in April of 2022.
- Trained and certified through SERVPRO in Fire, Water, Carpet & Upholstery.
Steve Galchefski
Reconstruction Superintendent
SERVPRO Team Lazo
SERVPRO Team Lazo - From Left to Right: Joe Oeller, Josh Waldeck, Mike Smith, Ingrid Blakeslee, Nate Baylor, Steve Galchefski, Eric Baylor, Chelsea Broody, Kristin Wallace, John Lazo, Heather Lazo, Joe Doran.
What our
customers are saying
"Very Professional, very helpful, very happy with the service. Thank You."
Vince Mausolf is a consummate professional in every way. A pleasure to do business. Will recommend SERVPRO to anyone in need.
SERVPRO is not just about cleaning up a mess; They are about preventing the mess in the first place. I have yet to call them in for an emergency, and they treat us like their most valued customer. They came to the property and helped us come up with an emergency plan with pictures for our whole team to refer to in case it were needed. It was so quick and easy, but very detailed! I appreciate all the time SERVPRO has given us. We look forward to knowing we have them on our side if they are ever needed.
"Excellent team! Friendly and professional- you will not be disappointed!"
"Thank you for you and your team for promptly responding , doing excellent work , and timely communication."
anthony a. left a 5 star review on google.com
"I have engaged Mike Chrzan for mold remediation services for two different residential properties in the last year and a half. Mike and his team was very easy to work with and provided detailed estimates and explanations as to the work to be performed. Mike was very responsive and he and his team delivered excellent service. In both cases the mold was effectively removed and the work was done on schedule and within the price agreed. I would continue to use Mike and his team for future work, if the need arises."
John P. left a 5 star review on My Listing
My family and I wanted to thank all the employees at SERVPRO who, from start to finish, showed the utmost professionalism and compassion while our family’s home suffered severe flood damage last month. Without their timely service we may have had a total loss on our hands. Thank you again.
I had broken pipes and called this SERVPRO. They were on the job immediately. They were fantastic. They made me feel so comfortable and safe in what they were doing. I was a wreck, but they quelled those feelings quickly. They did a fabulous job. Hope I don't ever need them again, but if I do, this is who I will call.
Lee was outstanding! Professional and great with explaining the process.
"Very Professional, very helpful, very happy with the service. Thank You."
Vince Mausolf is a consummate professional in every way. A pleasure to do business. Will recommend SERVPRO to anyone in need.
SERVPRO is not just about cleaning up a mess; They are about preventing the mess in the first place. I have yet to call them in for an emergency, and they treat us like their most valued customer. They came to the property and helped us come up with an emergency plan with pictures for our whole team to refer to in case it were needed. It was so quick and easy, but very detailed! I appreciate all the time SERVPRO has given us. We look forward to knowing we have them on our side if they are ever needed.
"Excellent team! Friendly and professional- you will not be disappointed!"
"Thank you for you and your team for promptly responding , doing excellent work , and timely communication."
anthony a. left a 5 star review on google.com
"I have engaged Mike Chrzan for mold remediation services for two different residential properties in the last year and a half. Mike and his team was very easy to work with and provided detailed estimates and explanations as to the work to be performed. Mike was very responsive and he and his team delivered excellent service. In both cases the mold was effectively removed and the work was done on schedule and within the price agreed. I would continue to use Mike and his team for future work, if the need arises."
John P. left a 5 star review on My Listing
My family and I wanted to thank all the employees at SERVPRO who, from start to finish, showed the utmost professionalism and compassion while our family’s home suffered severe flood damage last month. Without their timely service we may have had a total loss on our hands. Thank you again.
I had broken pipes and called this SERVPRO. They were on the job immediately. They were fantastic. They made me feel so comfortable and safe in what they were doing. I was a wreck, but they quelled those feelings quickly. They did a fabulous job. Hope I don't ever need them again, but if I do, this is who I will call.
Lee was outstanding! Professional and great with explaining the process.
About Us
Our Story:
SERVPRO of Hazleton, Dallas and Harveys Lake opened under Franchise owner John Lazo, in January 2021. Located in Northeastern Pennsylvania the franchise operates from our Hazleton, PA office. Our franchise goal is to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family. NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.
Our Community & Business Partners:
SERVPRO of Hazleton, Dallas and Harveys Lake works with most insurance carriers and has relationships with many insurance agents throughout the area. We are proud to be their choice when disaster happens. We are also preferred vendors for many commercial property managers in the area. We are proud supporters and community partners of the Hazleton Chamber of Commerce, Toys for Tots, CASA of Luzerne County, and many more. From our inception, it has always been our priority to volunteer our time and resources to help give back to our community.
Our Trained & Certified Employees:
We are an IICRC certified firm with numerous industry related certifications. We are also certified by the EPA to conduct lead based paint renovation and repairs.We have the training and equipment to restore your home or business and no job is too big or too small. We are “Ready for whatever happens." Our employees take pride in their work and understand how stressful a disaster can be to you. Please contact us with any questions at (570) 714-0090.
We are proud to be a nationally known and trusted brand, owned and operated by a local family in NEPA.
Certifications
- (CBRT) Certified Bio Recovery Technician
- ABRA Certified Bio Recovery Technician
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- OSHA - 30-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Affiliations
- Business Network International
- Community Reading Day
- First Responder Bowl
- Funeral Directors Association
- Greater Hazleton Chamber of Commerce
- Head Start Program
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
- PGA Tour
- The Salvation Army, Wilkes-Barre, PA
- Toys for Tots
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