About Us
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SERVPRO of Erie and Warren Counties, PA
About Us
SERVPRO® of Erie and Warren Counties, PA: Your Restoration Experts
At SERVPRO® of Erie and Warren Counties, PA, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."
Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.
We take pride in serving Western Pennsylvania and Northeast Ohio with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson James have partnered together to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
Service Area
Certifications
- MWR - Master Water Restorer
- CCT - Carpet Cleaning Technician
- Accredited Asbestos Abatement worker
- ECTP - Employee Certification Training Program
- JWR - Journeyman Water Restorer
- ASD - Applied Structural Drying Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- IICRC Certified Firm
- WRT - Water Damage Restoration Technician
- HST - Health and safety Technician
- RRT - Carpet Repair & Reinstallation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- CDS - Commercial Drying Specialist
- FSRT - Fire & Smoke Damage Restoration Technician
Awards
- Tribune Chronicle Readers' Choice: Top Carpet/Upholstery Cleaner
- Tribune Chronicle Readers' Choice: Top Disaster Restoration Service
What our
customers are saying
We chose to work with SERVPRO based off of our previous experience with them, making this our second claim. They were very professional and knowledgeable. They were able to answer all of our questions and took very good care of our belongings.
10+ everyone was wonderful
TJ Wilson and his partner were phenomenal. A few of my colleagues and I were asked to stay late in our store due to an emergency sewage problem and they helped talk us through with all of the middlemen involved between the parties and clearly explained to us what was expected. Overall, these guys kept it light-hearted and professional and were very personable even though they literally were cleaning up sewage. 10 out of 10 would ask these guys to come back even if they were to only clean out our bathrooms again!
"I recommend SERVPRO for HVAC cleaning. They did an excellent job. I am so proud of the women who did the work for me."
"Could not have asked for more. Your team far exceeded expectations. We experienced the customer service of Chick-Fil-a (tops!!) and the integrity and honesty of USAA Insurance (tops!)"
Fantastic service, wonderful to work with and super friendly
I was very pleased that SERVPRO got our place dried out.
The entire crew was spectacular. So respectful and took care of us like we were family. So super impressed with the work and clean-up. Highly recommended to anyone that finds themselves in a water or fire crisis.
This was just before Christmas. Job done quickly and sufficiently
We chose to work with SERVPRO based off of our previous experience with them, making this our second claim. They were very professional and knowledgeable. They were able to answer all of our questions and took very good care of our belongings.
10+ everyone was wonderful
TJ Wilson and his partner were phenomenal. A few of my colleagues and I were asked to stay late in our store due to an emergency sewage problem and they helped talk us through with all of the middlemen involved between the parties and clearly explained to us what was expected. Overall, these guys kept it light-hearted and professional and were very personable even though they literally were cleaning up sewage. 10 out of 10 would ask these guys to come back even if they were to only clean out our bathrooms again!
"I recommend SERVPRO for HVAC cleaning. They did an excellent job. I am so proud of the women who did the work for me."
"Could not have asked for more. Your team far exceeded expectations. We experienced the customer service of Chick-Fil-a (tops!!) and the integrity and honesty of USAA Insurance (tops!)"
Fantastic service, wonderful to work with and super friendly
I was very pleased that SERVPRO got our place dried out.
The entire crew was spectacular. So respectful and took care of us like we were family. So super impressed with the work and clean-up. Highly recommended to anyone that finds themselves in a water or fire crisis.
This was just before Christmas. Job done quickly and sufficiently