Tom was awesome. Quick to respond. On top of every step. Really appreciate his professionalism.

Long story short I have a short-term property and discovered there was a leak to my basement which lead to the 3rd floor bathroom. I quickly hit up a plumber and they said we would have to rip out the wall to see where the leak is. I then gave my insurance Farmers a call and talked to my agent Linda Elliot which she recommended me to SERVPRO of Southwest and called them for me as well. Within minutes SERVPRO called me back and sent out a worker within 30minutes. Wow. Melinda Yorba was my SERVPRO contractor and she was absolutely amazing. She used a device that detected water and we both soon discovered that it was a cracked joint on the base floor. Within about 15 minutes she helped solved my problem and now I can save hundreds even thousands instead of ripping my wall apart to find the leak. I am a happy customer! Thank you Linda and SERVPRO - Melinda

I had water damage in my kitchen from the upstairs neighbor. Though I didn't contact SERVPRO of Southwest Portland directly, the general contractor I hired did. And I am really glad for it. Daniel and the team were knowledgeable and very professional. They answered all my questions and even provided additional information that I didn't think of. If the need ever arises, I will definitely be using them again.

Providers Department 1 reviewDawn Sahms and her team at SERVPRO, in Southwest Portland, are outstanding. If you have a broken pipe or some leakage in your house, or any kind of fire damage or biohazard, Dawn Sahms is the one to call. I have her number in my phone, on speed dial, should an issue occur. They'll be there within no time and can save you literally thousands in otherwise irreparable damage. Dawn really cares about the people she works with. She has a great personal touch and is available 24-7 to take your call. You can't go wrong with SERVPRO, they know what they're doing and they've been in the business a long time.Highly recommended.

SERVPRO of Southwest Portland, we are very grateful for your help and for being so professional yet so personal. Thank you.

I wanted to give you some feedback on Melinda Yorba and how she helped me. I have a form of chemotherapy that makes me sick to my stomach a lot. When the water leaked into the apartment in my basement it became a serious problem. My handyman was really busy. He told me to call SERVPRO. I looked up and found the Southwest location of SERVPRO and called your office. Melinda Yorba came to my house to assess the damage. Literally from the moment she arrived and spoke to me, I knew it was going to be okay. She really knows what she is talking about. Having been a working woman for 25 years, working with lots of different kinds of Oregon business people, I have a sense of who I can trust to do a good job. Immediately I knew I could trust Melinda. She took care of the job and was very helpful explaining things to me. Thank You.

Thanks to Daniel and his crew for an awesome job in cleaning up a big mess from a sewage leak under my house. They kept me informed on the progress of the work, were courtesy and prompt Daniel even stopped by at 8 pm one evening to check on the equipment being used to dry out the space. Even got a brand new vapor barrier to boot. I am very happy that I chose this company to do the work. So pleased with the results!

Excellent service every time. Courteous and professional. Job gets done right the first time.