SERVPRO of Northwest PortlandHome
Meet the SERVPRO team near Portland, OR
Meet the SERVPRO team near Portland, OR

SERVPRO of Northwest Portland

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SERVPRO of Northwest Portland

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Water DamageWater Damage
Fire DamageFire Damage
MoldMold
Storm/DisasterStorm/Disaster
ConstructionConstruction
Commercial ServicesCommercial Services
General CleaningGeneral Cleaning
Carpet/UpholsteryCeiling/Floors/WallsDrapes/Blinds

Call: (503) 283-3658

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James & Shafekah R. Landers

Meet Our Team

All it takes is one call to SERVPRO of Northwest Portland and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7.

SERVPRO of Northwest Portland

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(503) 283-3658
Meet our Team. Here to Help 24/7
  • Nick, team member at SERVPRO of Northwest Portland

    Nick

    Owner – Nick’s grandfather and father both owned a SERVPRO franchise, so Nick has grown up around the restoration industry. He and his wife have 3 children and have a passion for church, family and the community. His IICRC certifications include: WRT-Water Remediation Technician, ASD-Applied Structural Drying, SRT-Fire & Smoke Restoration, AMRT- Applied Microbial Remediation Technician, UFC-Upholstery & Fabric Cleaning, CCT-Carpet Cleaning Technician. Other certifications include: Crime Scene Bio Recovery Technician, Lead Renovator, Subrogation Training

  • Lorelei, team member at SERVPRO of Northwest Portland

    Lorelei

    Owner - Lorelei and her husband Nick have been SERVPRO owners since 2007. They have a genuine passion for SERVPRO and helping people. SERVPRO is the vehicle that allows them to help both commercial and residential customers recover from property damage emergencies. When they are not working, they spend time with their 3 children and 2 dogs enjoying the great outdoors or snuggling up for a good movie. She is IICRC certified in WRT-Water Remediation Technician. Other certifications include: Skills Presentation, certified CE instructor

  • Bri, team member at SERVPRO of Northwest Portland

    Bri

    Operation Manager

    Sabrina Crump has been a part of our SERVPRO team since November 2010. Over the years, she has acquired extensive experience and training in the restoration industry. Her IICRC certifications include: WRT-Water Remediation Technician, ASD-Applied Structural Drying, SRT-Fire & Smoke Restoration Technician, AMRT-Applied Microbial Remediation Technician, OCT- Odor Control Technician, HST- Health & Safety Technician. Other certifications include: Lead Renovator, Crime Scene Bio Recovery Technician and Subrogation training.

  • Jon, team member at SERVPRO of Northwest Portland

    Jon

    Contents Project Manager - Jon joined the SERVPRO Family in 2016. He has significant experience in both the restoration and construction industries. Jon has a strong emphasis in making the customer’s needs his highest priority.

  • Kellie, team member at SERVPRO of Northwest Portland

    Kellie

    Contents Assistant Project Manager

    Kellie Estrada has been a valuable SERVPRO team member since 2010 and is an integral part of our operations here. She assists our contents Project Managers throughout the entire job process, from building initial estimates to final billing.

    Kellie spent her first 7 years here as the Project Manager for the fire damage restoration crew, and has worked as the Estimator/ Auditor for both the Fire and Water Restoration Departments. Prior to accepting her position with SERVPRO, she had a career in cosmetology, and she continues to pursue that passion in her free time.

    Kellie was born in Newport Beach, California, but has spent most of her life in the Portland area. She and her husband have 3 children. They enjoy camping, horseback riding, dirt bikes, fishing, boating and spending time together. Kellie is an IICRC certified technician in Fire & Smoke as well as Odor.

  • Lucas, team member at SERVPRO of Northwest Portland

    Lucas

    Crew Chief | Commercial Large Loss Division (CLLD)

    Lucas has been with SERVPRO of Northwest Portland for 5 years and has proved to be a capable, valuable team member. As a Crew Chief with the Commercial Large Loss Division, Lucas supports our project management team by overseeing daily operations on a project site, including work crews and job data collection.

    In his time with SERVPRO of Northwest Portland, Lucas has travelled the country with our Disaster Recovery Team to assist communities affected by severe storm damage and natural disasters. His time with the DRT enables him to best handle large loss incidents for our commercial clients.

    When Lucas isn’t performing valuable restoration services on behalf of SERVPRO, he enjoys relaxing outdoors with friends and family.

  • Gabe, team member at SERVPRO of Northwest Portland

    Gabe

    Crew Chief/ Water Tech

    Gabriel Ornelas has been with our franchise since 2016. He was originally hired as a water tech, but has proven himself to be a very valuable asset to us and he was promoted to the position of crew chief within 8 months of starting with us. Gabe is responsible for directing our water damage crews and keeping the job on schedule. He is the liaison between the onsite crew and our Project Managers. Gabe is an IICRC certified water damage restoration technician. He is originally from Salt Lake City, Utah and he has lived in the Portland area for the last 3 years. On his days off, Gabe enjoys making music and spending time with his wife and two children. It is apparent that Gabe truly loves what he does. His positive attitude and work ethic always adds a big boost to morale and productivity and he is well liked by customers and coworkers alike.

  • Val, team member at SERVPRO of Northwest Portland

    Val

    Warehouse Manager

    Valorie Nowling has been with SERVPRO since 2003. She has served as Fire Manager during her time with SERVPRO and has certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire and Smoke Restoration.

  • Race, team member at SERVPRO of Northwest Portland

    Race

    Priority Response, Sales & Marketing Manager | Commercial Large Loss Division (CLLD)

    Race has been with SERVPRO of Northwest Portland for 4 years. As the Priority Response Manager, Race leads his team by working alongside them in the field as an active Priority Responder. With the help of his team, Race has helped countless families and commercial property owners navigate the fire and water restoration process, and continues to do so to this day.

    In 2020, Race expanded his role at SERVPRO of Northwest Portland to lead the Sales & Marketing department in addition to his responsibilities with Priority Response. As a combined department under his leadership, they are better able to meet our clients’ needs and build relationships in our community.

    A native Oregonian, Race was born and raised in The Dalles, Oregon. Prior to his work in restoration, Race worked in the insurance industry for 5 years, as well as a logistics officer in the Air Force for 6 years. Race enjoys disk golf, baseball and weight training, as well as coaching team sports. His experience in team sports has played well into his professional life. Race has a passion for helping people get their lives back together, making him a perfect fit for our SERVPRO team.

  • Martin, team member at SERVPRO of Northwest Portland

    Martin

    Senior Priority Responder | Commercial Large Loss Division (CLLD)

    Martin Schwarzbach joined our franchise at the beginning of 2018 and has quickly become a key player on our Priority Response Team. Martin is one of the first to respond to a fire or water emergency. When responding to emergency fire restoration incidents, he is responsible for residential and commercial board ups and other emergency restoration services. Martin works with our residential clients to establish the initial claim, guiding the homeowner through the restoration process and providing necessary guidance for navigating recovery after an emergency fire event at their residence.

    Martin works closely with our CLLD team and works as a client resource liaison to ensure our commercial clients receive the best possible service during their restoration process. He emphasizes consistent and transparent communication with all his clients, and will go the extra mile to make sure they are taken care of.

    He grew up in Mosier, Oregon and has raised 6 children. Martin’s work as an agent in the insurance industry has given him an edge in our industry. Martin is an IICRC certified fire restoration technician. When he is not working with us, Martin enjoys traveling with his wife Julie as well as hiking, camping and all things water related. He is an advocate for the customer and enjoys helping people in crisis put their lives back together.

  • Cameron, team member at SERVPRO of Northwest Portland

    Cameron

    Priority Responder

    Cameron Woods started with our Priority Response (PR) Team at the beginning of 2020. He assists the team with emergency board up and helps with customer follow up as well as communication between the department, management and the insurance company. In addition to his position with the PR department, Cameron also assists the marketing team as needed.

    Cameron grew up in SE Portland and love his hometown. Helping people in their time of need is very important to Cameron, making him a perfect fit for the priority response department.

  • SERVPRO of NW Portland 2019, team member at SERVPRO of Northwest Portland

    SERVPRO of NW Portland 2019

    Our team in 2019!


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What our
customers are saying

Great people! Customer service oriented staff and management. I highly recommend their services!

Ben P
Portland

Preparedness; That is what Miquel F. has brought to our community. With a great amount of understanding, Miquel explained to me and many within our community the importance completing an "Emergency Ready Profile" with SERVPRO BEFORE there is an emergency.  
By completing the ERP, I am comforted in knowing that if there is an emergency, SERVPRO will be able to repair what is needed in a more timely and efficient manner. 
Thank You Miquel F.

Arbor M
Portland

Little did we know that the extent of the water damage in our bathroom would extend into our laundry room.  The different technicians that subsequently came to our home over the course of the busy holiday months were always timely - letting us know they would work with our schedule and work with our insurance company.
It was absolutely a pleasure to watch and experience the expertise of your workers - especially when we realized that abatement of some asbestos materials needed to be removed both in the bathroom and later discovered in our crawl space.  
We have recommended SERVPRO to a neighbor who needs a consultation for a mold issue in his house.  Keep up the great reputation. You need to be proud of your workers - the cleanliness of our house was so respected! Again, thanks.  Paul and Beryl M.

Paul & Beryl
Portland

Tyler Hayes and his SERVPRO team have worked with several of our customers in helping them in their time of need. They have proven to be fast, friendly, and fair. I would recommend them to anyone in need of restoration.

Bisnett Insurance Agency

Kent
Lake Oswego

The SERVPRO Team of NW Portland Lake Oswego/ West Linn are efficient and thorough in both their residential and commercial work. The sooner you give them a call the sooner they can get to work resolving your problem. I highly recommend them!

Keith
Portland

Because of Miguel F. I know if there was an emergency in my home I am one call away from restoration! All in the information stuff is done!

Laura H
Portland

SERVPRO was able to help us, same day with our request and then called the next day to follow-up and make sure our needs had been met. They have great customer service.

Katie A
Portland

They have quick response times, and ensure that you are aware of what is going on in your house every step of the way from drying your home out to repairs that are need if a water damage happens. they treat you with respect and put your house back together, just "Like it never even happened."

Cindy H
Portland

SERVPRO was fast on scene when I had a fire and did a great job making me feel comfortable. They packed and cleaned my belongings with care. They even cleaned all my clothes. They also had a great crew that cleaned my home so it could be painted. I highly recommend them if you ever have a fire (god forbid).

Rhonda A
Yamhill

Great people! Customer service oriented staff and management. I highly recommend their services!

Ben P
Portland

Preparedness; That is what Miquel F. has brought to our community. With a great amount of understanding, Miquel explained to me and many within our community the importance completing an "Emergency Ready Profile" with SERVPRO BEFORE there is an emergency.  
By completing the ERP, I am comforted in knowing that if there is an emergency, SERVPRO will be able to repair what is needed in a more timely and efficient manner. 
Thank You Miquel F.

Arbor M
Portland

Little did we know that the extent of the water damage in our bathroom would extend into our laundry room.  The different technicians that subsequently came to our home over the course of the busy holiday months were always timely - letting us know they would work with our schedule and work with our insurance company.
It was absolutely a pleasure to watch and experience the expertise of your workers - especially when we realized that abatement of some asbestos materials needed to be removed both in the bathroom and later discovered in our crawl space.  
We have recommended SERVPRO to a neighbor who needs a consultation for a mold issue in his house.  Keep up the great reputation. You need to be proud of your workers - the cleanliness of our house was so respected! Again, thanks.  Paul and Beryl M.

Paul & Beryl
Portland

Tyler Hayes and his SERVPRO team have worked with several of our customers in helping them in their time of need. They have proven to be fast, friendly, and fair. I would recommend them to anyone in need of restoration.

Bisnett Insurance Agency

Kent
Lake Oswego

The SERVPRO Team of NW Portland Lake Oswego/ West Linn are efficient and thorough in both their residential and commercial work. The sooner you give them a call the sooner they can get to work resolving your problem. I highly recommend them!

Keith
Portland

Because of Miguel F. I know if there was an emergency in my home I am one call away from restoration! All in the information stuff is done!

Laura H
Portland

SERVPRO was able to help us, same day with our request and then called the next day to follow-up and make sure our needs had been met. They have great customer service.

Katie A
Portland

They have quick response times, and ensure that you are aware of what is going on in your house every step of the way from drying your home out to repairs that are need if a water damage happens. they treat you with respect and put your house back together, just "Like it never even happened."

Cindy H
Portland

SERVPRO was fast on scene when I had a fire and did a great job making me feel comfortable. They packed and cleaned my belongings with care. They even cleaned all my clothes. They also had a great crew that cleaned my home so it could be painted. I highly recommend them if you ever have a fire (god forbid).

Rhonda A
Yamhill

About Us

At SERVPRO of Northwest Portland, we recognize the stress and concern that a fire or water incident brings to your personal and professional spaces. Our mission is to minimize the disruption these events cause in your life, working diligently to restore your property swiftly and efficiently, making it seem as if the damage never happened.

With a focus on the cleanup and restoration of both residential and commercial properties following fire, smoke, or water damage, SERVPRO of Northwest Portland is also your go-to expert for addressing mold and mildew issues in your home or business.

Our team is thoroughly trained in property damage restoration. From the comprehensive training sessions at SERVPRO's corporate training facility to ongoing certifications by the IICRC, you can be confident that our team possesses the expertise necessary to rejuvenate your property. Leveraging a nationwide network of skilled franchises, we are well-prepared to handle any size of damage, ensuring that SERVPRO of Northwest Portland is capable of meeting your restoration needs.

To arrange services for your property, we encourage you to contact us today.

Since 1967, SERVPRO® has stood as the trusted name in cleaning and restoration services, dedicated to serving your needs.

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James & Shafekah R. Landers

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©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.