Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of SE Summit County / Lake Township
The Team
Our entire team is ready to serve when disaster strikes, day or night, 365 days a year. This highly trained crew, many certified from the Institute of Inspection Cleaning and Restoration Certification (IICRC), are there to solve your problems. We believe that excellent training, timely communications and first-class service provide our customers with the highest-level consumer experience.
The Good Stuff
When our team roles we come prepared!
Michal Fosdick
Michal Fosdick is the President/Owner of SERVPRO of SE Summit County/Lake Township.
Michal began her journey with SERVPRO in 1996, and has since expanded her franchise group to 12 across the Cleveland Toledo areas. Her passion and family-based ownership style has created a strong team culture and work ethic amongst her employees.
Dennis Fosdick
Dennis Fosdick is the Vice President of Operations at SERVPRO of SE Summit County/Lake Township.
Dennis has been with the company since 2000, joining the family business and following his mom's footsteps. Dennis oversees the day to day operations of our crews across 12 franchises in Northeast Ohio.
He has traveled across the country to help those in need, and puts his whole heart into caring for the community around him.
Melanie Tremmel
Melanie Tremmel is the Director of Operations at SERVPRO of SE Summit County/Lake Township.
Melanie has been with the company since 2017. She works diligently to ensure that your needs are met, no matter what kind of disaster you face, and no matter when that disaster strikes.
Albert Atkins
Albert Atkins is the Director of Sales and Marketing at SERVPRO of SE Summit County/Lake Township.
Albert has been with the company since 2019. Albert oversees the community relations, territory management, informational technologies and social medias across the 12 Team Fosdick franchises.
With prior experience in construction and real estate ownership and management, Albert is highly equipped to help handle your home or business's disasters.
Dan Fister
Dan Fister is the Construction Manager at SERVPRO of SE Summit County/Lake Township.
Dan has been with the company since 2022. Dan oversees the reconstruction of all residential and commercial jobs across 9 franchises. He ensures that your home or business looks better than it did before disaster struck.
Christopher Bougher
Chris Bougher is the Mitigation Operations Manager at SERVPRO of SE Summit County/Lake Township.
Chris has been with us since 2010. He first started as a Project Manager, and then moved into his role of Mitigation Manager. Chris is IICRC certified in water damage restoration.
When asked what he likes most about working at SERVPRO his reply was, “Working with the team.” Chris makes sure that no matter what kind of disaster affects your home or business, it is handled quickly and with great care.
Sharon Pelkey
Sharon Pelkey is the Office Manager at SERVPRO of SE Summit County/Lake Township.
Sharon has been with us since 2021. Sharon works hard to maintain the positive environment that our crew needs to succeed. She tirelessly manages the work schedule, and dedicates her time to making sure that your disasters are handled promptly and efficiently.
Andrew Meyer
Andrew Meyer is the Director of Disaster Operations at SERVPRO of SE Summit County/Lake Township.
Andrew has been with us since 2016. Andrew holds the IICRC WRT, ASD, AMRT, CDS and Priority Responder certifications. When asked what he likes most about working at SERVPRO he replied, “Working on Storm Team, traveling the country helping people, and making a difference in their most difficult situations. You never know what to expect when you show up for work in the morning! Great opportunity for anyone to learn, earn, and succeed in a career.”
Kym Gibson
Kym Gibson is the Human Resources Manager at SERVPRO of SE Summit County/Lake Township.
Kym has been with us since 2022. Kym is dedicated to creating a family-like work space for our employees to feel safe and comfortable. She strives to help add to and maintain our wonderful team so that your disasters are handled by the best.
Elizabeth "Buffy" Kajack
Elizabeth "Buffy" Kajack is a Fire Project Manager at SERVPRO of SE Summit County/Lake Township.
Buffy has been with us since 2009. She is IICRC certified for water, fire and applied structural drying. When asked what she likes the most about working for SERVPRO, she answered, “The adventure of helping people, it’s never the same and you learn more every day, no matter how long you’ve been here. It’s the feeling you get when your job is done and it looks great. And the close knit family atmosphere."
Carol Gumbarevic
Carol Gumbarevic is a Job File Coordinator at SERVPRO of SE Summit County/Lake Township.
Carol has been with us since 2017, the first 4 years as a Production Technician and now as a JFC. She prides herself on first notice calls assisting customers in need. When asked what she likes most about working at SERVPRO she answered, “The teamwork between the employees and the high standards SERVPRO is held to within the industry."
Kris "Laug" Laugesen
Kris "Laug" Laugesen is a Production Technician at SERVPRO of SE Summit County/Lake Township.
Kris has been with us since 2017. He is IICRC certified in water damage restoration. What he likes most about working at SERVPRO is, “The SERVPRO Family and working doing tear out.”
What our
customers are saying
Amada, Kristi and Sobe were amazing. They were very knowledgeable, kind, and helpful. They went over and beyond. They are trustworthy and did not make me feel uncomfortable while in my house. SERVPRO should feel proud to have to have such wonderful people working for them. I highly recommend SERVPRO if you have a house fire. I give them 5 stars hands down.
You have had people in my home the last few days. Each person was nicer then the last. Thank you so much for all the hard work!
We called Kelly at 6:00pm and she had a crew here by 8:00pm. She was here to oversee the job until 1:30am and showed up the next day to check the progress. Very impressed with the work and the service provided by the whole staff that was involved(Buffy, Kris, Derek, Aaron, and Kelly).
Deb, Robert, and Beth did an outstanding job!
Fantastic response!! Great crew, (Deb, Corey, Derek, Bob, Kris, Chris), and great work. Thank you!
Thank you Carol! We so appreciate all of your help, time, concern, and for just being a wonderful gal! The same appreciation goes to Harold also. Hopefully this whole thing will get started once again and we still have all of you with us to get this house done. All the papers look like what he needs and hopefully she gets forced to sign the check. I really don’t know how Robert would have gotten through this whole nightmare thus far without all you gals and Harold. Thanks you all so much! We will keep you all posted. Take care!
Robert & Laurie
Michal,
Thank you so much for being flexible with my payments. I am loving the new updates to my home.
I commend you and all your staff for their professionalism, craftsmanship and timeliness throughout this process.
Thanks again, Matt
Dear SERVPRO Staff,
Thank you for the excellent job EVERYONE did. I am beyond belief the kindness and thorough professional work everyone performed.
Thank you, Darcy M
Don and his team were absolutely wonderful from the very start to the very moment they walked out the door. Having water damage and having your house tore apart is never easy or fun but working with SERVPRO has made the whole experience as easy as possible. Don and his team were not only very professional but we’re also very calm, very knowledgeable answered all my questions and if they did not know they found the answers. They went above and beyond and always had a smile and although they put in very long hours in the heat they always made me feel like I was the only priority. I would highly recommend not only SERVPRO but Don , Tony and this team if and when disaster strikes. I just can not say enough good things about SERVPRO and Don ! Great job guys!!
Amada, Kristi and Sobe were amazing. They were very knowledgeable, kind, and helpful. They went over and beyond. They are trustworthy and did not make me feel uncomfortable while in my house. SERVPRO should feel proud to have to have such wonderful people working for them. I highly recommend SERVPRO if you have a house fire. I give them 5 stars hands down.
You have had people in my home the last few days. Each person was nicer then the last. Thank you so much for all the hard work!
We called Kelly at 6:00pm and she had a crew here by 8:00pm. She was here to oversee the job until 1:30am and showed up the next day to check the progress. Very impressed with the work and the service provided by the whole staff that was involved(Buffy, Kris, Derek, Aaron, and Kelly).
Deb, Robert, and Beth did an outstanding job!
Fantastic response!! Great crew, (Deb, Corey, Derek, Bob, Kris, Chris), and great work. Thank you!
Thank you Carol! We so appreciate all of your help, time, concern, and for just being a wonderful gal! The same appreciation goes to Harold also. Hopefully this whole thing will get started once again and we still have all of you with us to get this house done. All the papers look like what he needs and hopefully she gets forced to sign the check. I really don’t know how Robert would have gotten through this whole nightmare thus far without all you gals and Harold. Thanks you all so much! We will keep you all posted. Take care!
Robert & Laurie
Michal,
Thank you so much for being flexible with my payments. I am loving the new updates to my home.
I commend you and all your staff for their professionalism, craftsmanship and timeliness throughout this process.
Thanks again, Matt
Dear SERVPRO Staff,
Thank you for the excellent job EVERYONE did. I am beyond belief the kindness and thorough professional work everyone performed.
Thank you, Darcy M
Don and his team were absolutely wonderful from the very start to the very moment they walked out the door. Having water damage and having your house tore apart is never easy or fun but working with SERVPRO has made the whole experience as easy as possible. Don and his team were not only very professional but we’re also very calm, very knowledgeable answered all my questions and if they did not know they found the answers. They went above and beyond and always had a smile and although they put in very long hours in the heat they always made me feel like I was the only priority. I would highly recommend not only SERVPRO but Don , Tony and this team if and when disaster strikes. I just can not say enough good things about SERVPRO and Don ! Great job guys!!
About Us
SERVPRO of SE Summit County / Lake Township understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home or business. Should this happen to you, trust the company with an A+ rating from the Better Business Bureau to know you are in good hands. “Helping restore the present to protect the future” is the promise our team offers those who need us when disaster strikes.
Michal Fosdick, Founder and President at SERVPRO of SE Summit County / Lake Townships, is proud of the company she has been building since 1996. Michal’s hard work, compassion and knowledge has given her the praise of her many clients and cemented her an exceptional reputation within the restoration and insurance industries. Day or night Michal has been there for her customers when they need her the most. Her hands-on leadership style and sleeves rolled up approach earns her the respect, hard work and loyalty of her staff. Michal is a proud mother and grandmother and enjoys ever opportunity to play that role.
Dennis Fosdick, Jr., Vice President of Operations, oversees day to day operations of the many crews that crisscross Northeast Ohio on daily basis. A graduate of Medina High School Dennis has spent his entire life in the restoration and construction industry. Dennis has traveled to over 17 states working through Hurricanes, Floods and Polar Vortex’s to help those in need. Dennis brings the knowledge he gained traveling the United States home to Ohio to help daily our friends and neighbors when an emergency hits home. Dennis shares the love of his company, sports and good steak with his son that he is grooming to be 3rd generation in the family business.
Melanie Tremmel, Office Manager, handles all in house operations. Melanie has been in the Customer Service Industry her entire career which makes her ideal for the many tasks she handles daily including Office Oversite, Human Resources, Customer Relations and Scheduling, and anything and everything we need to get the job done. A lifelong Parma resident Melanie recently moved closer to the office to be near what she loves. Safe to say if you have an emergency 24/7 you will hear Melanie’s voice on the line helping make it “Like it never even happened.”
Albert Atkins, Director of Sales and Marketing, oversees social media, community relations, information technology and territory management. Albert has been an owner and manager in the construction and real estate industries which has taught him a wide range of skills that enhance the customer experience. Having a large blended family Albert has honed his skills in negotiations, diplomacy and patience along the way. If you are looking to talk business Albert prefers it to be on the beach or the tennis court on Cleveland’s westside.
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