Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
About Us
Here to Help® 24/7.
SERVPRO of SE Summit County / Lake Township
About Us
SERVPRO of SE Summit County / Lake Township understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home or business. Should this happen to you, trust the company with an A+ rating from the Better Business Bureau to know you are in good hands. “Helping restore the present to protect the future” is the promise our team offers those who need us when disaster strikes.
Michal Fosdick, Founder and President at SERVPRO of SE Summit County / Lake Townships, is proud of the company she has been building since 1996. Michal’s hard work, compassion and knowledge has given her the praise of her many clients and cemented her an exceptional reputation within the restoration and insurance industries. Day or night Michal has been there for her customers when they need her the most. Her hands-on leadership style and sleeves rolled up approach earns her the respect, hard work and loyalty of her staff. Michal is a proud mother and grandmother and enjoys ever opportunity to play that role.
Dennis Fosdick, Jr., Vice President of Operations, oversees day to day operations of the many crews that crisscross Northeast Ohio on daily basis. A graduate of Medina High School Dennis has spent his entire life in the restoration and construction industry. Dennis has traveled to over 17 states working through Hurricanes, Floods and Polar Vortex’s to help those in need. Dennis brings the knowledge he gained traveling the United States home to Ohio to help daily our friends and neighbors when an emergency hits home. Dennis shares the love of his company, sports and good steak with his son that he is grooming to be 3rd generation in the family business.
Melanie Tremmel, Office Manager, handles all in house operations. Melanie has been in the Customer Service Industry her entire career which makes her ideal for the many tasks she handles daily including Office Oversite, Human Resources, Customer Relations and Scheduling, and anything and everything we need to get the job done. A lifelong Parma resident Melanie recently moved closer to the office to be near what she loves. Safe to say if you have an emergency 24/7 you will hear Melanie’s voice on the line helping make it “Like it never even happened.”
Albert Atkins, Director of Sales and Marketing, oversees social media, community relations, information technology and territory management. Albert has been an owner and manager in the construction and real estate industries which has taught him a wide range of skills that enhance the customer experience. Having a large blended family Albert has honed his skills in negotiations, diplomacy and patience along the way. If you are looking to talk business Albert prefers it to be on the beach or the tennis court on Cleveland’s westside.
Service Area
Certifications
- RRT - Carpet Repair & Reinstallation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- Master Fire & Smoke Restorer
- ECTP - Employee Certification Training Program
- AMRT - Applied Microbial Remediation Technician
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
- OSHA - Other Training
- UFT - Upholstery & Fabric Cleaning Technician
- HST - Health and safety Technician
- MWR - Master Water Restorer
- WRT - Water Damage Restoration Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- MTC - Master Textile Cleaner
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- CRT - Color Repair Technician
- CDS - Commercial Drying Specialist
- OCT - Odor Control Technician
What our
customers are saying
Amada, Kristi and Sobe were amazing. They were very knowledgeable, kind, and helpful. They went over and beyond. They are trustworthy and did not make me feel uncomfortable while in my house. SERVPRO should feel proud to have to have such wonderful people working for them. I highly recommend SERVPRO if you have a house fire. I give them 5 stars hands down.
You have had people in my home the last few days. Each person was nicer then the last. Thank you so much for all the hard work!
We called Kelly at 6:00pm and she had a crew here by 8:00pm. She was here to oversee the job until 1:30am and showed up the next day to check the progress. Very impressed with the work and the service provided by the whole staff that was involved(Buffy, Kris, Derek, Aaron, and Kelly).
Deb, Robert, and Beth did an outstanding job!
Fantastic response!! Great crew, (Deb, Corey, Derek, Bob, Kris, Chris), and great work. Thank you!
Thank you Carol! We so appreciate all of your help, time, concern, and for just being a wonderful gal! The same appreciation goes to Harold also. Hopefully this whole thing will get started once again and we still have all of you with us to get this house done. All the papers look like what he needs and hopefully she gets forced to sign the check. I really don’t know how Robert would have gotten through this whole nightmare thus far without all you gals and Harold. Thanks you all so much! We will keep you all posted. Take care!
Robert & Laurie
Michal,
Thank you so much for being flexible with my payments. I am loving the new updates to my home.
I commend you and all your staff for their professionalism, craftsmanship and timeliness throughout this process.
Thanks again, Matt
Dear SERVPRO Staff,
Thank you for the excellent job EVERYONE did. I am beyond belief the kindness and thorough professional work everyone performed.
Thank you, Darcy M
Don and his team were absolutely wonderful from the very start to the very moment they walked out the door. Having water damage and having your house tore apart is never easy or fun but working with SERVPRO has made the whole experience as easy as possible. Don and his team were not only very professional but we’re also very calm, very knowledgeable answered all my questions and if they did not know they found the answers. They went above and beyond and always had a smile and although they put in very long hours in the heat they always made me feel like I was the only priority. I would highly recommend not only SERVPRO but Don , Tony and this team if and when disaster strikes. I just can not say enough good things about SERVPRO and Don ! Great job guys!!
Amada, Kristi and Sobe were amazing. They were very knowledgeable, kind, and helpful. They went over and beyond. They are trustworthy and did not make me feel uncomfortable while in my house. SERVPRO should feel proud to have to have such wonderful people working for them. I highly recommend SERVPRO if you have a house fire. I give them 5 stars hands down.
You have had people in my home the last few days. Each person was nicer then the last. Thank you so much for all the hard work!
We called Kelly at 6:00pm and she had a crew here by 8:00pm. She was here to oversee the job until 1:30am and showed up the next day to check the progress. Very impressed with the work and the service provided by the whole staff that was involved(Buffy, Kris, Derek, Aaron, and Kelly).
Deb, Robert, and Beth did an outstanding job!
Fantastic response!! Great crew, (Deb, Corey, Derek, Bob, Kris, Chris), and great work. Thank you!
Thank you Carol! We so appreciate all of your help, time, concern, and for just being a wonderful gal! The same appreciation goes to Harold also. Hopefully this whole thing will get started once again and we still have all of you with us to get this house done. All the papers look like what he needs and hopefully she gets forced to sign the check. I really don’t know how Robert would have gotten through this whole nightmare thus far without all you gals and Harold. Thanks you all so much! We will keep you all posted. Take care!
Robert & Laurie
Michal,
Thank you so much for being flexible with my payments. I am loving the new updates to my home.
I commend you and all your staff for their professionalism, craftsmanship and timeliness throughout this process.
Thanks again, Matt
Dear SERVPRO Staff,
Thank you for the excellent job EVERYONE did. I am beyond belief the kindness and thorough professional work everyone performed.
Thank you, Darcy M
Don and his team were absolutely wonderful from the very start to the very moment they walked out the door. Having water damage and having your house tore apart is never easy or fun but working with SERVPRO has made the whole experience as easy as possible. Don and his team were not only very professional but we’re also very calm, very knowledgeable answered all my questions and if they did not know they found the answers. They went above and beyond and always had a smile and although they put in very long hours in the heat they always made me feel like I was the only priority. I would highly recommend not only SERVPRO but Don , Tony and this team if and when disaster strikes. I just can not say enough good things about SERVPRO and Don ! Great job guys!!