About Us
Here to Help® 24/7.
SERVPRO of Downtown Columbus, West and Northwest Columbus, Upper Arlington
About Us
SERVPRO of Northwest Columbus has been locally owned and operated by our owners, Ken Parker, Ron Pack and Mike Spence for over 5 years now. We understand the stress and worry that comes with a disaster affecting your home or business. Our number one priority is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Northwest Columbus has a dedicated team that specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northwest Columbus can also mitigate mold, and perform services such as duct cleaning, carpet cleaning and deodorization for your residential or commercial property.
Our staff is highly trained in property damage restoration. From initial and continuous training at SERVPRO’s corporate training facility in Gallatin, Tennessee to regular IICRC-industry certification right here in our Columbus office, rest assured our staff is equipped with the knowledge and expertise to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Columbus. Our dedicated staff is on standby and ready to go when you need us the most.
If you would like to schedule service for your home or business, please call us today at (614) 261-6666.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. We are always here to help!
Service Area
Certifications
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
- CCT - Carpet Cleaning Technician
- RRRP - Lead-Based Paint Activities and Renovation
- UFT - Upholstery & Fabric Cleaning Technician
Licenses
- Mold Remediation: 100199
Payment Info
The following cards are accepted:Awards
- Nationwide Blue Hammer
- Contractor Connection - Eastern Lakes Division Performance Excellence Award
- Contractor Connection Top Performer- Golden Hammer Award
- Contractor Connection Top Performer- Golden Hammer Award
- Contractor Connection - Eastern Lakes Division Performance Excellence Award
- SERVPRO Heritage Platinum Award
- SERVPRO Heritage Gold Award
Affiliations
- The Builders Exchange
- BOMA - Building Owners Managers Association
- Columbus Claims Club
- National African American Insurance Association
- Business Network International
- Greater Dublin Realtors Association
- Cleaning & Restoration Certification - IICRC
- Columbus Young Professionals
- Chamber of Commerce - Upper Arlington / Grandview
- International Facility Management Association
- PLRB - Property Loss Research Bureau
- Chamber of Commerce - Worthington - Sub Group New Connections
- National Association of Industrial & Office Properties
- Chamber of Commerce - Dublin
- Blue Goose of Columbus
- iSqFt: Commercial Construction Leads
- Ohio Public Facilities Management
- IREM - The Institute of Real Estate Management
- Chamber of Commerce - Grove City
- Chamber of Commerce - Hilliard
- SERVPRO - DRT - Disaster Response Team
- Chamber of Commerce - Gahanna
- Central Ohio Business Builders
What our
customers are saying
We were extremely relieved when SERVPRO came to help, and we couldn’t have been more pleased with the results. We did need to wait a little bit, but that’s how repairs work when you have to coordinate insurance adjusters, contractors, laborers, AND your home is on the list of historical sites. I’m glad they took the time to find the right people for the job we had, and that our insurance company was able to approve everything on time. As much as I wanted things to “just be done”, I’m glad SERVPRO was there to keep me in the know, and ease my anxiety. Will recommend to anyone!
I used SERVPRO in conjunction with a claim through my Nationwide home owners insurance. They handled everything from start to finish and did a terrific job. Kevin, our Production Manager, was amazing. Always quick to respond to our questions, proactively let us know what was happening next, worked around our schedule, arrived on time, and the list goes on. I hope I never have to call on them again but if I do they will definitely have my business.
Their Columbus team was fast and great in our time of need. We worked with Lashawn and he gave us great service and was very kind during a really stressful time for our family. My wife and I were very pleased with how quick the response was and how great the service was. He explained everything along the way and we'd refer anyone in need of mitigation to the Columbus team.
We just had Kenneth and James from SERVPRO come out and take care of our basement that was flooded with 4 inches of sewage water. I can't say enough good things about them. They worked hard for 12 hours straight. They were pleasant the entire time and answered every question with a smile. They didn't leave until the job was completed and perfect. It's hard to find such good workers this day and age. We are extremely happy with their service and will recommend them to anyone who needs such help.
Very professional and punctual. Everyone from Chris the estimator to Ron the project manager completed our project to our expectations and in a timely manner. This also applies to those contracted as well. Mark and Josh for floors and the painters. We would certainly call them again if the need arises.
Great company with extremely fast service . The construction crews worked fast to get our home back up and running as quick as they could.
By the time I caught that my clothes washer was overflowing and had been for at least 20 minutes while I was sitting just feet away, I had about $15,000 worth of damage! I called SERVPRO immediately, as soon as my son-in-law recommended them! They came as quickly as they could and told me just what would happen next. After the initial clean-up, Jeff Crawford stepped in and was with me every step of the way during the recovery/rehab months. There were so many people involved in the repair work and he managed to keep close tabs on everyone, making sure they were where they needed to be, when they needed to be there. Jeff often stopped by to check on the progress and was either right by the phone when I called with a question or concern or made sure he called me back in good time. I have a beautiful renovated home and I am so grateful for SERVPRO's help. Jeff and SERVPRO made this process as painless as they possibly could. It was a very challenging time for me and I'm grateful that my home is mine again.
Friendly, local, professional staff when your home or business needs them.
The team that did the clean up from water damage at my home was fantastic. They were very friendly, professional and took care of all my needs. They answered all my questions. I am getting ready for restoration and have no doubt I will get the same great service!
We were extremely relieved when SERVPRO came to help, and we couldn’t have been more pleased with the results. We did need to wait a little bit, but that’s how repairs work when you have to coordinate insurance adjusters, contractors, laborers, AND your home is on the list of historical sites. I’m glad they took the time to find the right people for the job we had, and that our insurance company was able to approve everything on time. As much as I wanted things to “just be done”, I’m glad SERVPRO was there to keep me in the know, and ease my anxiety. Will recommend to anyone!
I used SERVPRO in conjunction with a claim through my Nationwide home owners insurance. They handled everything from start to finish and did a terrific job. Kevin, our Production Manager, was amazing. Always quick to respond to our questions, proactively let us know what was happening next, worked around our schedule, arrived on time, and the list goes on. I hope I never have to call on them again but if I do they will definitely have my business.
Their Columbus team was fast and great in our time of need. We worked with Lashawn and he gave us great service and was very kind during a really stressful time for our family. My wife and I were very pleased with how quick the response was and how great the service was. He explained everything along the way and we'd refer anyone in need of mitigation to the Columbus team.
We just had Kenneth and James from SERVPRO come out and take care of our basement that was flooded with 4 inches of sewage water. I can't say enough good things about them. They worked hard for 12 hours straight. They were pleasant the entire time and answered every question with a smile. They didn't leave until the job was completed and perfect. It's hard to find such good workers this day and age. We are extremely happy with their service and will recommend them to anyone who needs such help.
Very professional and punctual. Everyone from Chris the estimator to Ron the project manager completed our project to our expectations and in a timely manner. This also applies to those contracted as well. Mark and Josh for floors and the painters. We would certainly call them again if the need arises.
Great company with extremely fast service . The construction crews worked fast to get our home back up and running as quick as they could.
By the time I caught that my clothes washer was overflowing and had been for at least 20 minutes while I was sitting just feet away, I had about $15,000 worth of damage! I called SERVPRO immediately, as soon as my son-in-law recommended them! They came as quickly as they could and told me just what would happen next. After the initial clean-up, Jeff Crawford stepped in and was with me every step of the way during the recovery/rehab months. There were so many people involved in the repair work and he managed to keep close tabs on everyone, making sure they were where they needed to be, when they needed to be there. Jeff often stopped by to check on the progress and was either right by the phone when I called with a question or concern or made sure he called me back in good time. I have a beautiful renovated home and I am so grateful for SERVPRO's help. Jeff and SERVPRO made this process as painless as they possibly could. It was a very challenging time for me and I'm grateful that my home is mine again.
Friendly, local, professional staff when your home or business needs them.
The team that did the clean up from water damage at my home was fantastic. They were very friendly, professional and took care of all my needs. They answered all my questions. I am getting ready for restoration and have no doubt I will get the same great service!