Meet Our Team
Here to Help® 24/7.
SERVPRO Of Western Dutchess County
Kelly Morrissey Gamma
Kelly is the General Manager for SERVPRO of Western Dutchess County & Kingston/New Paltz. She is the daughter of owners, Gil & Sheryl Morrissey, and has grown up in the business over the last 21 years. She graduated Marist College and has been in the operations and marketing departments for over 10 years.
Kelly is IICRC certified in Water Removal and Applied Structural Drying.Mark Morgan
As we've continued to grow, we welcomed Mark back to our team, having worked with our SERVPRO family from for over 15 years. With over 25 years in the restoration industry, Mark has joined us as our Operations Manager and oversees all aspects of each job as well as the production staff.
Mark is a certified Xactimate Trainer and holds tops certifications from the IICRC in microbial remediation, water restoration techniques and fire and smoke restorations.
Elizabeth Jinks
Liz is the Office Manager for SERVPRO of Western Dutchess County. Liz has been a crucial part of our company for over 20 years! She is very well versed in all things insurance industry and is responsible for all National Accounts & Accounts Receivable.
Corey Whitted
Corey Whitted is our Commercial Sales and Marketing Manager and has been a SERVPRO family member for over 8 years. You might recognize him as he served as the Vice President/AGM of the Hudson Valley Renegades for 12 years. Most recently he was Director of Operations for the Poughkeepsie Galleria Mall. He coaches the Beacon Xtreme 14U Softball team. Corey works directly with the marketing team, our operations team, the large loss team and the production division to ensure aggressive business development and client satisfaction.
Cristina dos Santos
Controller- Cristina has been with our team for over 5 years and as a CPA with over 20 years experience! She handles all aspects of Accounts Payable, Receivable, Payroll administration, budget implementation and financial strategies. Cristina helps keep us going in the right direction!
Kemore Thompson
Estimator/Production Manager: Kemore has been with SERVPRO for over 16 years! Certifications include: IICRC-WRT, IICRC-FST, IICRC-ASD and is NYS Mold Licensed. Kemore is an outside-the-box problem solver, always helping clients see how quickly and effectively we can restore their home and business after a loss!
Roberto Ribadeneira
Roberto joins us from the restoration industry and is one of our project estimators! Roberto is bilingual and has his OSHA 10 certificate as well as his Water Damage Restoration Technician certification. He's always got a smile on his face and truly enjoys helping everyone!
Alysia Ingrassia
We welcomed Alysia to our SERVPRO family in 2020 as our Contents Manager/Estimator. Alysia has her Water Damage Restoration Certification and has proven to be a huge asset to our company. She's a quick learner, a people-pleaser, inventory-keeper-extraordinaire, and will do whatever it takes to get people's personal property taken care of!
Jose Campos
Jose joined our team in 2023 as a production manager but already having several years of mitigation and restoration experience. Jose is well versed in commercial and large loss damages, versatile with training scenarios and consistently looking to improve and propel our SERVPRO®; teams!
Steve DelSanto
Steve is our Reconstruction Team Estimator, evaluating what a home or business needs for rebuilding after the mitigation is complete. He works directly with the homeowners and their insurance adjuster to determine everything that is needed to get their property put back together after a loss. Steve has over 30 years in the construction industry and is well-versed in all areas of general contracting.
Amy Mihalchik
Marketing Support Coordinator/Commercial Business Development- Amy joined SERVPRO in October of 2018 and comes to the team with an extensive background in sales and marketing from the property management and real estate fields. Amy is charged with all aspects of social media and online presence, Advertising and promotions, positioning in the market place, strategic planning and growth, supporting the sales team, event coordination and creation of print and media materials.
Wanda Grinder
Wanda joined our team in 2019 as Commercial Business Development for the Ulster County businesses. She joins us with a background in sales in all avenues of mitigation services and is a licensed real estate agent. Wanda is a true team-spirit-minded person with a deep sense of commitment and caring.
Courtney D'Agostino
Courtney has been with our SERVPRO for close to 2 years and handles job file coordination for our clients and their insurance companies. Requiring daily file auditing, constant communication with our production teams and insurance adjusters, Courtney is thorough, precise and on point. She is a great addition to our team!
Melissa Wood
Melissa has been with our SERVPRO for close to 3 years and handles job file coordination for our clients and their insurance companies. Requiring daily file auditing, reviewing scopes and estimates, rigorous communication with our production teams, insurance adjusters, and homeowners. Melissa is focused, detailed and manages expectations beautifully!
Shannon Greene
Shannon has been with our SERVPRO®; family for over a year and handles all dispatching, scheduling, customer care, and making sure our information is accurate and timely. Handling emergency damages can make our scheduling and job placement is like putting a puzzle back together all day long and Shannon is an integral part to our day to day operations.
Justine Coapman
Justine has been with our SERVPRO family for close to 2 years and is one of our Reconstruction Superintendents. She focuses on the "putting it back together" phase for our clients in conjunction with their insurance requirements. Justine has a unique understanding of what it takes to get insureds back on their feet and helps make it "Like it never even happened" on a daily basis! She works directly with suppliers and contractors to meet expectations and always with a smile!
Jamel Williams
Jamel is one of our Production Crew Chiefs and with our SERVPRO team for only a year, but he has stood out to be a go-to, reliable and all around fantastic guy! Jamel has a reassuring and knowledgeable personality making him someone you really want around in a crisis!
Sean Wayman
Sean is one of our Production Crew Chiefs and has been with SERVPRO®; since 2014. He is a licensed Mold Abatement Supervisor as well as ECTP, and WTR certified. He is dedicated, meticulous, detail oriented and has a passion for restoring damaged homes.
Devin Schein
Devin is a Production Technician with SERVPRO and has been with us for over 5 years. He is up for any kind of work, resourceful, loves the challenge of our field and knows what to do on any job that comes his way.
Matt Wayman
Matt is a Production Technician on the team and has been a part of the SERVPRO®; for over 3 years. He started working with SERVPRO right out of school and loves that every day on the job brings new experiences. He enjoys helping people when they need it the most and is always willing to go the extra mile.
Bryan Novaco
Bryan is one of our crew chiefs, certified in Water Restoration and is known for always getting it done right, the first time. Bryan is a natural leader, a great trainer for new technicians and will always that extra mile for our clients.
Tyler Decker
Tyler joined our reconstruction team with a lengthy background in plumbing, mechanicals and construction. Tyler is problem-solver, always finding efficiencies to help make the reconstruction phase go smoother. Tyler is quick witted and strategic, a great asset to our reconstruction team.
What our
customers are saying
My carpets look better than ever, the guys were great, recommend them for sure. Thank you!
Everything went very well, the crew was friendly & professional and there was no equipment left onsite.
I am the owner & operator of a local flooring company, Genco Floor Coverings. I have been working with SERVPRO for a couple of years now. We have done countless jobs together. I highly recommend SERVPRO for all of your reconstruction / mold remediation needs !!!
The guys were great, courteous and clean!
Very compassionate, professional. I will refer you to anyone who needs this service. I commend the guys for their hard work. Thank you.
The staff was so nice when my mom had a small oven fire in her home, they were pleasant and explained everything very clearly to her. The house looks and smells great!
Good company in a bad situation, I will call them again if I need to. They got there when they said they would be there every day and they told me what they were doing every step of the way.
My insurance company called this company to clean up a water leak. I barely had to do a thing, they took care of getting everything fixed and back together in 2 days.
Hired SERVPRO to clean my mom's house for the holidays, amazed at how much things sparkle now, thank you very much!
My carpets look better than ever, the guys were great, recommend them for sure. Thank you!
Everything went very well, the crew was friendly & professional and there was no equipment left onsite.
I am the owner & operator of a local flooring company, Genco Floor Coverings. I have been working with SERVPRO for a couple of years now. We have done countless jobs together. I highly recommend SERVPRO for all of your reconstruction / mold remediation needs !!!
The guys were great, courteous and clean!
Very compassionate, professional. I will refer you to anyone who needs this service. I commend the guys for their hard work. Thank you.
The staff was so nice when my mom had a small oven fire in her home, they were pleasant and explained everything very clearly to her. The house looks and smells great!
Good company in a bad situation, I will call them again if I need to. They got there when they said they would be there every day and they told me what they were doing every step of the way.
My insurance company called this company to clean up a water leak. I barely had to do a thing, they took care of getting everything fixed and back together in 2 days.
Hired SERVPRO to clean my mom's house for the holidays, amazed at how much things sparkle now, thank you very much!
About Us
SERVPRO of Western Dutchess County understands the confusion, stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and make it "Like it never even happened."
Why we are the most trusted in the industry-
We are faster to any size disaster, providing trusted services to both residential and commercial clients. We specialize in the restoration and remediation of your property no matter what the damage and can handle anything including soot, smoke, mold, carpets, air ducts and HVAC unit cleanings. We even have a reconstruction division to handle every aspect of re-building!
Our methods and techniques to restore your home or business are proven best in the industry using state-of-the-art technology and equipment.
Constant Training and Certifications-
Our staff is consistently trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Western Dutchess County.
We are a locally-owned and operated business, we live and work in this community too. We are close by and ready to respond immediately. SERVPRO of Western Dutchess County is also part of a national network of over 1,700 Franchises, which allows us to address quicker with more resources. For major storms and disasters, we can even call upon special Disaster Recovery Teams for additional resources.
Our teams and staff are local, ready to respond and help 24 hours a day, 7 days a week to properly and efficiently clean and restore your house so it feels like home again.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
To learn more about our cleanup team and get to know us even better, check out SERVPRO of Western Dutchess County's Facebook page HERE! Click the "LIKE" button at the top of the page to stay in the know about great articles, tips, photos, events and contests!
If you would like to schedule service at your home or business, have any questions or need any assistance at all, call us.
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