About Us
Here to Help® 24/7.
SERVPRO of NW & SE Dutchess County
About Us
We know that there is a big difference between being there for a home or business when disaster strikes or being there for the person that owns that property – and our SERVPRO Team does both. We strive to always go the extra mile for every customer that we serve, exceeding expectations in every phase of restoration. We want to help those who live in Dutchess County because it has been the home of owners Lisa Ann & Scott Smith since 1995, and where their grandchildren are now getting their start as well. From the Culinary Institute of America to the vast farms that provide fresh produce to the Hudson Valley residents, we are proud residents and active members of our lovely community. Our entire organization is family owned and operated, and our success in the restoration industry involves each of the owner's three sons and two daughters-in-law playing key roles in the efficient and effective production of the team.
The Hudson Valley is known for its foliage and scenery, and this picturesque corner of our country only gets further accentuated by the growing neighborhoods and commercial districts that we serve. While there might be many restoration companies that you can choose from when emergencies occur, few have the personnel with the accreditations that our team does. With over 25 employees, our growing team has IICRC-Certifications in every facet of the restoration industry. Our team overall also has accreditations with the EPA for lead and asbestos testing and remediation.
We know that making the communities better begins with the way that we can give back both as individuals and as a company. We have many partnerships and help to sponsor organizations working in our areas like The United Way, ASPCA, American Heart Association, American Red Cross, and our involvement and support of the local fire departments.
With growing commercial districts, we take great pride in our membership with the Dutchess County Regional Chamber of Commerce. We want always to have an understanding of what commercial property owners and managers need to function their best, even when faced with disasters and their effects. From historical properties like the Vanderbilt Mansion to any of the multiple breweries in our region, We’re Faster To Any Size Disaster.
We know that the effects of a property damage emergency can be hard on homes and businesses, and the effort required to restore it can be even harder on the property owners themselves. We strive to make every aspect of this process efficient, cost-effective, and exceptional. You can count on our SERVPRO team to make it “Like it never even happened.”
Service Area
Certifications
- ECTP - Employee Certification Training Program
- OCT - Odor Control Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- HST - Health and safety Technician
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- IICRC Certified Firm
- MWR - Master Water Restorer
- ASD - Applied Structural Drying Technician
- RRT - Carpet Repair & Reinstallation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- RCT - Rug Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- JWR - Journeyman Water Restorer
- CDS - Commercial Drying Specialist
- OSHA - 10-hour General and/or Construction Industry Training Program
- CCT - Carpet Cleaning Technician
Payment Info
The following cards are accepted:Awards
- Millionaire Platinum award from SERVPRO Industries
- President GOLD award from SERVPRO INDUSTRIES
Affiliations
- BNI
- Institute of Inspection Cleaning and Restoration (IICRC)
- Dutchess County Chamber of Commerce
- Columbia County Chamber of Commerce
- Rhinebeck Chamber of Commerce
- Hyde Park Chamber of Commerce
- Red Hook Chamber of Commerce
- Pleasant Valley Chamber of Commerce
- DCAR Dutchess County Association of Realtors
- WCR Womens Council of Realtors
- Clinton Business Association
- Pawling Chamber of Commerce
What our
customers are saying
From the remediation to the build back SERVPRO has exceeded my expectations. I would recommend them again and again.
Everything.. was great!
Wonderful service! Personnel were friendly and knowledgeable. They took a lot of stress away from my life. Would highly recommend!
At home, thanks to SERVPRO of NW & SE Dutchess County. My home repairs were well on their way and the clean-up finished almost overnight, the equipment to dry out and disinfect everything was pulled yesterday and we are on our way to repairing the floors.
Your 2 dedicated and thorough technicians who cleaned the carriage house and food bays at Grasmere Farm in preparation for the RSF fundraiser contributed to the success of the event!
No tips needed, excellent service was provided! Josh was a pleasure to work with- Thanks Josh!
Kym in the office was wonderful on the phone and Zack the project manager thoroughly explained the process, followed up with me and was compassionate in this traumatic event. He was a pleasure to deal with.
The entire crew from start to finish was responsive, efficient, steady, pleasant, and respectful of me and my contents. Neat and organized- they made a traumatic event bearable. They were fabulous! They took care of everything!
Brendon was extremely professional and knowledgeable.
Would recommend to anyone! Very Satisfied!!
From the remediation to the build back SERVPRO has exceeded my expectations. I would recommend them again and again.
Everything.. was great!
Wonderful service! Personnel were friendly and knowledgeable. They took a lot of stress away from my life. Would highly recommend!
At home, thanks to SERVPRO of NW & SE Dutchess County. My home repairs were well on their way and the clean-up finished almost overnight, the equipment to dry out and disinfect everything was pulled yesterday and we are on our way to repairing the floors.
Your 2 dedicated and thorough technicians who cleaned the carriage house and food bays at Grasmere Farm in preparation for the RSF fundraiser contributed to the success of the event!
No tips needed, excellent service was provided! Josh was a pleasure to work with- Thanks Josh!
Kym in the office was wonderful on the phone and Zack the project manager thoroughly explained the process, followed up with me and was compassionate in this traumatic event. He was a pleasure to deal with.
The entire crew from start to finish was responsive, efficient, steady, pleasant, and respectful of me and my contents. Neat and organized- they made a traumatic event bearable. They were fabulous! They took care of everything!
Brendon was extremely professional and knowledgeable.
Would recommend to anyone! Very Satisfied!!