servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Wonderful!
Willy and Meek were the most professional and pleasant people I’ve met in a long time.
I cannot say enough about how grateful I am for everything they did to make sure we were taken care of with our big issue. Kevin and Ron were so awesome. Friendly, knowledgeable, courteous and helpful. They went above and beyond in their efforts to be sure all concerns were met, which made us feel at ease. The whole company did. The lady I was in touch with over the phone(I wish I remembered her name) was so professional and courteous. I called so many times to ask questions I kept saying I know I'm a pain. She assured me I was not and not to worry about all my calls. That's what were here for, to make sure our customers are taken care of. Boss man Lenny...great, great guy. Another going above and beyond. I give them all a super big 5 Stars and HIGHLY recommend them.
When we heard from neighbors that a 2nd floor pipe froze and burst while we were away, we were heartbroken. We called SERVPRO of Eatontown/Long Branch and were beyond happy with the work they did! They rushed over that very same day. Everything was done with so much care, and they were able to save all of our appliances and almost everything else, too. They left the house extremely clean and tidy. Lenny and his crew went above and beyond. They even found and treated preexisting mold, which will make us all healthier in the long run! Thanks, SERVPRO!
Sly, Willy and TJ were amazing. It was great having them around during this difficult time. They did a great job and lifted our spirits with their fun personalities.
Willy and TJ have been a great help and an awesome resource for all needs. Clean, responsive. Highly recommend this team.
I expected professional workers who knew their jobs. Andrew and TJ were that and more! They were sympathetic to my situation, worked quietly and efficiently, explained what they were doing and cleaned up at the end of their work. Thank you guys!!
Pure professionalism
I live in California, but was informed by my niece that we had a ceiling leak beginning in the ceiling of our Ocean Grove summer cottage. It was pouring buckets and I was worried about the entire ceiling crashing down onto hardwood floors. Having had a previous positive experience with SERVPRO in CA, I called and spoke with Darlene, who immediately put me at ease then and throughout the process. She had a team out there immediately to protect and repair the roof, assess the interior damage and begin drying and dehumidifying salvageable wet areas. All costs were clearly stated, both for the initial outside repairs and drying and then for the subsequent repairs. As we were going to be coming to Ocean Grove for 4th of July, I asked if repairs could be completed in a very short time. Tim was the extremely efficient contractor and, while keeping me updated nearly daily, he managed to temporarily remove all upper cabinets, install new insulation and drywall, reinstall eight ceiling lights, repaint the ceiling, match the color and repaint kitchen walls, reinstall cabinets and leave everything in order...in only one week. When we arrived we found a spotless kitchen and a 4th of July floral arrangement. Tim also stopped the next day to make sure that my husband and I were satisfied. I’m extremely picky about things being done correctly and it’s a bonus to work with a company where people are both friendly and efficient. I was more than pleased to work with Darlene and Tim and I only wish I’d met the others responsible for such a professional job to thank them personally. So, thanks to everyone!
Kevin Rodgers, the crew lead, went above and beyond when servicing my house. He is friendly, professional and incredibly helpful. Kevin takes pride in his work and it shows. He was extremely respectful of my belongings, and earned my trust during a stressful situation. Kevin Rodgers is a valuable asset to the Eatontown/Long Branch office.
Lenny and Team –
These emails have been amazing! Thank you so much for the tremendous support during this experience… we are so grateful to have you during this very stressful time for our organization.
I can’t express the gratitude for the amount of support I have felt, especially today – thank you!!!! Lenny & his team are amazing. The amount of progress in one day is absolutely incredible…
“Teamwork makes the dream work” and I am so grateful that we are working with the best teams on this! Thank you all!!!
Wonderful!
Willy and Meek were the most professional and pleasant people I’ve met in a long time.
I cannot say enough about how grateful I am for everything they did to make sure we were taken care of with our big issue. Kevin and Ron were so awesome. Friendly, knowledgeable, courteous and helpful. They went above and beyond in their efforts to be sure all concerns were met, which made us feel at ease. The whole company did. The lady I was in touch with over the phone(I wish I remembered her name) was so professional and courteous. I called so many times to ask questions I kept saying I know I'm a pain. She assured me I was not and not to worry about all my calls. That's what were here for, to make sure our customers are taken care of. Boss man Lenny...great, great guy. Another going above and beyond. I give them all a super big 5 Stars and HIGHLY recommend them.
When we heard from neighbors that a 2nd floor pipe froze and burst while we were away, we were heartbroken. We called SERVPRO of Eatontown/Long Branch and were beyond happy with the work they did! They rushed over that very same day. Everything was done with so much care, and they were able to save all of our appliances and almost everything else, too. They left the house extremely clean and tidy. Lenny and his crew went above and beyond. They even found and treated preexisting mold, which will make us all healthier in the long run! Thanks, SERVPRO!
Sly, Willy and TJ were amazing. It was great having them around during this difficult time. They did a great job and lifted our spirits with their fun personalities.
Willy and TJ have been a great help and an awesome resource for all needs. Clean, responsive. Highly recommend this team.
I expected professional workers who knew their jobs. Andrew and TJ were that and more! They were sympathetic to my situation, worked quietly and efficiently, explained what they were doing and cleaned up at the end of their work. Thank you guys!!
Pure professionalism
I live in California, but was informed by my niece that we had a ceiling leak beginning in the ceiling of our Ocean Grove summer cottage. It was pouring buckets and I was worried about the entire ceiling crashing down onto hardwood floors. Having had a previous positive experience with SERVPRO in CA, I called and spoke with Darlene, who immediately put me at ease then and throughout the process. She had a team out there immediately to protect and repair the roof, assess the interior damage and begin drying and dehumidifying salvageable wet areas. All costs were clearly stated, both for the initial outside repairs and drying and then for the subsequent repairs. As we were going to be coming to Ocean Grove for 4th of July, I asked if repairs could be completed in a very short time. Tim was the extremely efficient contractor and, while keeping me updated nearly daily, he managed to temporarily remove all upper cabinets, install new insulation and drywall, reinstall eight ceiling lights, repaint the ceiling, match the color and repaint kitchen walls, reinstall cabinets and leave everything in order...in only one week. When we arrived we found a spotless kitchen and a 4th of July floral arrangement. Tim also stopped the next day to make sure that my husband and I were satisfied. I’m extremely picky about things being done correctly and it’s a bonus to work with a company where people are both friendly and efficient. I was more than pleased to work with Darlene and Tim and I only wish I’d met the others responsible for such a professional job to thank them personally. So, thanks to everyone!
Kevin Rodgers, the crew lead, went above and beyond when servicing my house. He is friendly, professional and incredibly helpful. Kevin takes pride in his work and it shows. He was extremely respectful of my belongings, and earned my trust during a stressful situation. Kevin Rodgers is a valuable asset to the Eatontown/Long Branch office.
Lenny and Team –
These emails have been amazing! Thank you so much for the tremendous support during this experience… we are so grateful to have you during this very stressful time for our organization.
I can’t express the gratitude for the amount of support I have felt, especially today – thank you!!!! Lenny & his team are amazing. The amount of progress in one day is absolutely incredible…
“Teamwork makes the dream work” and I am so grateful that we are working with the best teams on this! Thank you all!!!