SERVPRO of Eatontown / Long Branch

Wonderful!

Willy and Meek were the most professional and pleasant people I’ve met in a long time.

I cannot say enough about how grateful I am for everything they did to make sure we were taken care of with our big issue. Kevin and Ron were so awesome. Friendly, knowledgeable, courteous and helpful. They went above and beyond in their efforts to be sure all concerns were met, which made us feel at ease. The whole company did. The lady I was in touch with over the phone(I wish I remembered her name) was so professional and courteous. I called so many times to ask questions I kept saying I know I'm a pain. She assured me I was not and not to worry about all my calls. That's what were here for, to make sure our customers are taken care of. Boss man Lenny...great, great guy. Another going above and beyond. I give them all a super big 5 Stars and HIGHLY recommend them.

When we heard from neighbors that a 2nd floor pipe froze and burst while we were away, we were heartbroken. We called SERVPRO of Eatontown/Long Branch and were beyond happy with the work they did! They rushed over that very same day. Everything was done with so much care, and they were able to save all of our appliances and almost everything else, too. They left the house extremely clean and tidy. Lenny and his crew went above and beyond. They even found and treated preexisting mold, which will make us all healthier in the long run! Thanks, SERVPRO!

Sly, Willy and TJ were amazing. It was great having them around during this difficult time. They did a great job and lifted our spirits with their fun personalities.

Willy and TJ have been a great help and an awesome resource for all needs. Clean, responsive. Highly recommend this team.

I expected professional workers who knew their jobs. Andrew and TJ were that and more! They were sympathetic to my situation, worked quietly and efficiently, explained what they were doing and cleaned up at the end of their work. Thank you guys!!

Pure professionalism

  I live in California, but was informed by my niece that we had a ceiling leak beginning in the ceiling of our Ocean Grove summer cottage. It was pouring buckets and I was worried about the entire ceiling crashing down onto hardwood floors. Having had a previous positive experience with SERVPRO in CA, I called and spoke with Darlene, who immediately put me at ease then and throughout the process. She had a team out there immediately to protect and repair the roof, assess the interior damage and begin drying and dehumidifying salvageable wet areas. All costs were clearly stated, both for the initial outside repairs and drying and then for the subsequent repairs. As we were going to be coming to Ocean Grove for 4th of July, I asked if repairs could be completed in a very short time. Tim was the extremely efficient contractor and, while keeping me updated nearly daily, he managed to temporarily remove all upper cabinets, install new insulation and drywall, reinstall eight ceiling lights, repaint the ceiling, match the color and repaint kitchen walls, reinstall cabinets and leave everything in order...in only one week. When we arrived we found a spotless kitchen and a 4th of July floral arrangement. Tim also stopped the next day to make sure that my husband and I were satisfied. I’m extremely picky about things being done correctly and it’s a bonus to work with a company where people are both friendly and efficient. I was more than pleased to work with Darlene and Tim and I only wish I’d met the others responsible for such a professional job to thank them personally. So, thanks to everyone!

Kevin Rodgers, the crew lead, went above and beyond when servicing my house. He is friendly, professional and incredibly helpful. Kevin takes pride in his work and it shows. He was extremely respectful of my belongings, and earned my trust during a stressful situation. Kevin Rodgers is a valuable asset to the Eatontown/Long Branch office.

Lenny and Team –

These emails have been amazing!  Thank you so much for the tremendous support during this experience… we are so grateful to have you during this very stressful time for our organization.

I can’t express the gratitude for the amount of support I have felt, especially today – thank you!!!!  Lenny & his team are amazing. The amount of progress in one day is absolutely incredible…

“Teamwork makes the dream work” and I am so grateful that we are working with the best teams on this!  Thank you all!!!

Wonderful!

Willy and Meek were the most professional and pleasant people I’ve met in a long time.

I cannot say enough about how grateful I am for everything they did to make sure we were taken care of with our big issue. Kevin and Ron were so awesome. Friendly, knowledgeable, courteous and helpful. They went above and beyond in their efforts to be sure all concerns were met, which made us feel at ease. The whole company did. The lady I was in touch with over the phone(I wish I remembered her name) was so professional and courteous. I called so many times to ask questions I kept saying I know I'm a pain. She assured me I was not and not to worry about all my calls. That's what were here for, to make sure our customers are taken care of. Boss man Lenny...great, great guy. Another going above and beyond. I give them all a super big 5 Stars and HIGHLY recommend them.