I lost my wife almost a year ago. Then in August my house caught fire while I was sleeping and I almost died in that fire but a neighbor saved me. the house was devastated I woke up and was in complete smoke and lost everything. John and Andrea showed up with sneakers, pants, shirts socks and underwear. It is amazing how much that can mean to you. The pants were a little big but John gave me the belt he was wearing to try to make me feel more human again. Then we assessed the home and everything was black and damaged. All the memories with my wife gone just like that. John started to remove things and got his crew to remove things he thought he could save. I thought no way it is black. But he proved me wrong he saved photos and priceless knick knacks that we purchased together. He saved my grandmothers hutch and restored so looked liked it did when I was a kid. Prices heirlooms to me he was able to save. Amazing people and company they really have heart. Only company I would call thanks so much from the bottom of my heart.

I am satisfied with the job done and I would recommend SERVPRO of Dover/Stillwater to my family and friends. 

We were away in Florida and we had a major issue in our home in Sparta. We had 41 pipe leaks that caused extensive damage to every floor of our home. John and Andrea were amazing they came out immediately and were in touch with us while we were making the drive advising what was happening providing photos of the damage and explaining the entire process. They worked directly with our insurance carrier and made it painless for us. .

Great Job. They came out on a Sunday and worked hard for hours to make sure it was clean and safe for my family. They worked closely with my insurance company to make sure we did not owe anything other than our deductible. Great experience.

We had a sewer back up a while ago and could not get coverage we were denied a few times. John came out and inspected and contacted the adjustor who agreed to cover the damages on the spot. We would have been out thousands of dollars if John had not helped us out.

Great job, Great team.

From the moment I spoke with them I was comforted. John was pleasant and reassuring over the phone and within 30 minutes he was at my home helping me. He brought biscuits for my dog and me get situated. He then assessed the home and advised what needed to happen next and relayed that to my insurance company. He helped he find a place to stay and did a great job cleaning the home. You can not tell anything happened when he was done it actually looks better now than it did before the fire. Could not recommend them more it felt like family was with me.

SERVPRO of Dover/Stillwater helped us with our fire loss. Great service and results. Good people and they were easy to work with.

Outstanding job! I could not be more grateful with John and his team for the amazing job done at my house. What it seemed to be a normal nice day to grill some food for the family, turned out to be a nightmare after the house was caught on fire. Once I realized the damage the fire did to my house, I was devastated. I was not sure of how to handle this situation, but then SERVPRO and his professional team came to help. These guys removed a great amount of contents from my house, stored them at their facilities, cleaned them, and bring them back in great condition. Also, I was amazed to see the amount of items that they were able to save and that I could never imagine were salvageable. This was truly a stressful experience, but John and his professional team helped me and my family throughout the process. I will like to recommend their services and exalt this team's empathy, you will be in great hands if you ever need them.

I lost my wife almost a year ago. Then in August my house caught fire while I was sleeping and I almost died in that fire but a neighbor saved me. the house was devastated I woke up and was in complete smoke and lost everything. John and Andrea showed up with sneakers, pants, shirts socks and underwear. It is amazing how much that can mean to you. The pants were a little big but John gave me the belt he was wearing to try to make me feel more human again. Then we assessed the home and everything was black and damaged. All the memories with my wife gone just like that. John started to remove things and got his crew to remove things he thought he could save. I thought no way it is black. But he proved me wrong he saved photos and priceless knick knacks that we purchased together. He saved my grandmothers hutch and restored so looked liked it did when I was a kid. Prices heirlooms to me he was able to save. Amazing people and company they really have heart. Only company I would call thanks so much from the bottom of my heart.

I am satisfied with the job done and I would recommend SERVPRO of Dover/Stillwater to my family and friends.