Excellent experience. After one of our patients released a fire extinguisher throughout the kitchen area, a common dining room, and hallway these areas were no longer usable. We were in need of all these areas for breakfast the next morning. John and his crew worked through the night and into the next morning so we were not without our kitchen and dining room. We are not sure what we would have done without them. This SERVPRO franchise did an excellent job restoring our business.

These guys helped us and our community. They were respectful and they got the job done. We are satisfied with their performance and their fast response when we called them.

We were away in Florida and we had a major issue in our home in Sparta. We had 41 pipe leaks that caused extensive damage to every floor of our home. John and Andrea were amazing they came out immediately and were in touch with us while we were making the drive advising what was happening providing photos of the damage and explaining the entire process. They worked directly with our insurance carrier and made it painless for us. .

Great Job. They came out on a Sunday and worked hard for hours to make sure it was clean and safe for my family. They worked closely with my insurance company to make sure we did not owe anything other than our deductible. Great experience.

We had a sewer back up a while ago and could not get coverage we were denied a few times. John came out and inspected and contacted the adjustor who agreed to cover the damages on the spot. We would have been out thousands of dollars if John had not helped us out.

As part of the hospitality Industry it is fundamental for our business to keep our facilities available and in the best conditions for our clients. Therefore, when we had a problem with an overflow tub in one of our rooms, that also affected a busy common area (the roof in the breakfast area was leaking and creating a safety hazard), we knew that we have to act fast to get it fixed. We called John and his team at SERVPRO and once they came to our business we were confident in their knowledge and professionalism. Today we are extremely satisfied with the services they provided, they cleaned and restored the affected areas, and we were able to avoid any disruptions of our services.

A professional team. They came to our facilities and helped us with a water issue. We are happy with their services and will call them again if needed.

If your business suffers a fire loss like ours did you need to call John and his SERVPRO team. It was not easy to see the conditions of our store after the electrical fire. Our kitchen, roofs, bathrooms, and office area were severely affected, but the SERVPRO guys were here in no time, they explained the restoration process, and were able to repair our business. Thanks to their hard work we could re-open as soon as possible and we did not lose our customer base.

Great service. SERVPRO of Dover/Stillwater has always been prompt, courteous and efficient handling our needs. We had some issues with flooding in our kitchen, hall, and in a playroom this year and thanks to this franchise and their fast response we were able to get the problem fixed. The SERVPRO team has always managed to take care of us. 

Excellent experience. After one of our patients released a fire extinguisher throughout the kitchen area, a common dining room, and hallway these areas were no longer usable. We were in need of all these areas for breakfast the next morning. John and his crew worked through the night and into the next morning so we were not without our kitchen and dining room. We are not sure what we would have done without them. This SERVPRO franchise did an excellent job restoring our business.

These guys helped us and our community. They were respectful and they got the job done. We are satisfied with their performance and their fast response when we called them.