SERVPRO of The Seacoast

Services: Insulation removal. Mold mitigation and cleaning. Insulation reinstallation. Positive: Punctuality, Quality, Professionalism, Thoroughness Excellent crew! Crew leader Ross promoted a positive work environment. He went above and beyond what I expected leaving me with a very positive attitude towards SERVPRO! Geovanie and Guilherme were awesome on the first day removing the insulation and should be commended on their hard work in a cold uncomfortable confined space. Ross and Andy did a commendable job reinstalling the new insulation and making sure all the surfaces were cleaned and treated. I will definitely recommend this company to address and remedy whatever issues you may encounter regarding emergencies, water damage, mold mitigation etc.

My name is Tim R. and I am a property manager in Rye New Hampshire. One of my clients recently had a burst pipe and hired your company to clean up the water damage. I helped her coordinate the cleanup and wanted to let you know what knowledgeable, professional and responsive service I received from both Brian and Justin. Brian did an outstanding job keeping in contact and communicating with both me and the homeowner. Justin also was excellent in communicating with me on the job as well as managing his coworkers. They were super careful and respectful of the homeowners house during the removal and abatement process. I know a company is only as good as the employees who interface with the public and I find it important to give positive feedback when I see exceptional employees. Hopefully you will be able to recognize these two guys for their outstanding customer service. Hopefully you can keep them with your company I know how hard it is to hire good people. I won’t hesitate to recommend SERVPRO in the future.

I didn't expect the vapor barrier to end up cleaner then when it was installed. Extremely pleased!

Jesse and a Ross did a fantastic job! Jesse was precise and quick in his estimate. Ross did an impeccable job! He was professional, thoughtful and went above and beyond! He was very considerate of health conditions in the home and made sure that nothing was left unattended to. I would 10/10 recommend them!

Working with SERVPRO was a wonderful experience. 

Ross Burton was an exceptional employee of SERVPRO. He was kind, understanding and had our best interest at hand each time we saw him. He explained everything we needed to know about water damage and mold growth. He took time to put our fears at ease. He treated us like we were his priority. 

Very professional and efficient. Won't hesitate to contact in future. Will def recommend. 

We had such a fantastic experience regarding an emergency mitigation of a flooded crawlspace in our home. Becky, the project manager, was super helpful from start to finish. After explaining the issue, she was at our house within twenty minutes and already figuring out a plan of action. She sent two technicians, Allen and Emily, who were absolutely amazing. They kept us updated and informed every step of the way, and despite the awkward and uncomfortable space they were working in, they remained super pleasant and positive to work with. They were also extremely mindful and considerate of our pets while going in and out by making sure the doors were closed behind them, ensuring our little escape artists were safe. After the job was completed, they realized that the problem wasn't yet solved. They diagnosed the issue and come to find out, the ground water was coming through our foundation and rising fairly rapidly. Because of our broken sump pumps, the water was not relocating as needed. When Allen gave us the news, I was definitely nervous as to what the next steps would be. He quickly reassured me that we would be able to find a solution and called his Mitigation Manager, Cam, right away to reiterate the issue and see what they could do to help. Cam then offered to leave the company's sump pump at our home, free of charge, while our plumber installs a new one, that way we will stay ahead of the water and not be in another super unfortunate flooding situation. I thought that was so gracious and unexpected. I will recommend this company, Becky, Allen, Emily and Cam to anyone and everyone suffering with similar issues as ours. Although I don't want to have to call them again (in hopes I no longer have water issues in the future), I would be beyond happy and grateful to work with any of them at any time. Thank you so very much again. The Boylans

Cameron and his crew were amazing in responding to a sewer emergency at my home, on a weekend, at night. The call back was within 30 minutes, Cam promised to be onsite to assess the situation early the following morning, he came first and his crew arrived very soon after. All was cleaned up within a few hours. It could not have gone better, and the price was extremely reasonable. These Pros know what they are doing.

Services: Insulation removal. Mold mitigation and cleaning. Insulation reinstallation. Positive: Punctuality, Quality, Professionalism, Thoroughness Excellent crew! Crew leader Ross promoted a positive work environment. He went above and beyond what I expected leaving me with a very positive attitude towards SERVPRO! Geovanie and Guilherme were awesome on the first day removing the insulation and should be commended on their hard work in a cold uncomfortable confined space. Ross and Andy did a commendable job reinstalling the new insulation and making sure all the surfaces were cleaned and treated. I will definitely recommend this company to address and remedy whatever issues you may encounter regarding emergencies, water damage, mold mitigation etc.

My name is Tim R. and I am a property manager in Rye New Hampshire. One of my clients recently had a burst pipe and hired your company to clean up the water damage. I helped her coordinate the cleanup and wanted to let you know what knowledgeable, professional and responsive service I received from both Brian and Justin. Brian did an outstanding job keeping in contact and communicating with both me and the homeowner. Justin also was excellent in communicating with me on the job as well as managing his coworkers. They were super careful and respectful of the homeowners house during the removal and abatement process. I know a company is only as good as the employees who interface with the public and I find it important to give positive feedback when I see exceptional employees. Hopefully you will be able to recognize these two guys for their outstanding customer service. Hopefully you can keep them with your company I know how hard it is to hire good people. I won’t hesitate to recommend SERVPRO in the future.