Meet Our Team
Here to Help® 24/7.
SERVPRO of Union County
Randy Knight
Randy is our Sales Manager for SERVPRO of Anson, Stanly & Richmond Counties as well as SERVPRO of Union County. Randy is customer service driven and will go above and beyond to assist you in any way through your mitigation and repair needs. Randy has been in management and sales for 30 years and enjoys helping people. In his free time, Randy has coached numerous sports, been involved in the FCA, competed in golf long drive on the national tour, and loves to spend time with his family.
Ashley Allman
Ashley is our Job File Coordinator for the Mitigation Team, as well as the Compliance Coordinator for National Accounts. She is IICRC Certified in Water Restoration and has been with us since Fall of 2018. Ashley holds her Accounting and Business Administration degrees and is dedicated to excellence. She is a cheery, friendly voice on the phone and enjoys assisting our customers through their mitigation process.
Oger Baza
Oger is the Production Manager at SERVPRO of Anson, Stanly & Richmond Counties, as well as SERVPRO of Union County. Oger has been with SERVPRO since 2013 and we can always count on him to do a thorough job! He started with our company as a technician and has grown through the ranks to Crew Chief, then Estimator, then Assistant Production Manager, and he now is in charge of all Mitigation jobs. He is IICRC Certified in Water Restoration and understands the complexity of drying a residential or commercial structure. Regardless of the type of loss, Oger has experience in the actual clean up, estimating, and managing aspects of your job!
Juan Suarez
Juan is a Crew Chief and Mitigation Trainer for SERVPRO of Anson, Stanly & Richmond Counties as well as SERVPRO of Union County. He is extremely team-oriented and customer service focused. Juan enjoys helping other team members and customers find the best and most efficient solution to any problem.
Nikki Boone
Nikki is our Office Manager for SERVPRO of Anson, Stanly & Richmond Counties and SERVPRO of Union County. She has been in office management for numerous years before joining our team and is responsible for the day to day operations of our office staff. She coordinates between the Mitigation, Repair and Sales Department to ensure our customers' damage is remediated, repaired, and collected in a timely manner. Nikki communicates daily with insurance providers and home or business owners to ensure smooth job satisfaction.
What our
customers are saying
Other companies should take lessons from these guys. From our first phone contact through to having a representative in our home, the whole process was efficient and professional. Today Jason Shue came out to inspect some water damage in our attic and he was polite, through and explained so that I could understand it. I'd definitely use them again!
I had SERVPRO come out of clean all the carpets in my home. I was taken back by how well they looked when I arrived to my house that afternoon! Great job!
Joe and Ecila did an awesome job on our flooded house. The girls who packed our house out were pretty amazing too. Highly recommend them. Thanks for a great job.
LOVE everything SERVPRO did. Kind staff, great customer service, and they made us feel like family!
Mold is horrible but SERVPRO was the complete opposite. A delight to work with.
We were extremely pleased with the excellent support from all of the SERVPRO staff during a stressful time in our lives. All staff" went the extra mile" to assist us and provided calm and professional advice and information. The office telephone staff also went beyond their duties to communicate with us during this time. I would highly recommend SERVPRO of Union County to anyone who is in need of their unique services.
These people are great! We had a water leak from the ice maker. They came in the same day to mitigate the water, provide clear options and direction, and minimize the stress. They have the resources to manage these types of projects from cradle to grave. Honest, knowledgeable and timely, they have stayed in constant contact throughout the project. They packed out everything from the first floor and managed the furniture as if it were their own. We chose the company that laid the original floors to refinish the hardwood floors. While we were out of town, the flooring technicians ran into a problem. Randy (SERVPRO project manager) came by and managed the issue and resolved the problem, even though it was not his crew!! I cannot say enough good things about these guys. They go above and beyond to satisfy the customer. If you have the misfortune to need these types of services, call them. They will not disappoint you. Susan
Jason and Angel went above and beyond to make sure our crawlspace met specifications for our buyers. We will definitely use these guys again, should the need arise. If you have an emergency, don't hesitate. Reach out to Jason and get it taken care of the right way!
Our PM was great throughout the process. Had some difficulties with the subcontractor from an timeliness and initial quality perspective but they made it right in the end. The contractor that did the carpet was great, high quality and professional. We had a mishap with another restoration company- was 2 months with no action, SERVPRO bailed us out and completed the work in a few weeks before we had company over the holidays. Thank you!!!!
Other companies should take lessons from these guys. From our first phone contact through to having a representative in our home, the whole process was efficient and professional. Today Jason Shue came out to inspect some water damage in our attic and he was polite, through and explained so that I could understand it. I'd definitely use them again!
I had SERVPRO come out of clean all the carpets in my home. I was taken back by how well they looked when I arrived to my house that afternoon! Great job!
Joe and Ecila did an awesome job on our flooded house. The girls who packed our house out were pretty amazing too. Highly recommend them. Thanks for a great job.
LOVE everything SERVPRO did. Kind staff, great customer service, and they made us feel like family!
Mold is horrible but SERVPRO was the complete opposite. A delight to work with.
We were extremely pleased with the excellent support from all of the SERVPRO staff during a stressful time in our lives. All staff" went the extra mile" to assist us and provided calm and professional advice and information. The office telephone staff also went beyond their duties to communicate with us during this time. I would highly recommend SERVPRO of Union County to anyone who is in need of their unique services.
These people are great! We had a water leak from the ice maker. They came in the same day to mitigate the water, provide clear options and direction, and minimize the stress. They have the resources to manage these types of projects from cradle to grave. Honest, knowledgeable and timely, they have stayed in constant contact throughout the project. They packed out everything from the first floor and managed the furniture as if it were their own. We chose the company that laid the original floors to refinish the hardwood floors. While we were out of town, the flooring technicians ran into a problem. Randy (SERVPRO project manager) came by and managed the issue and resolved the problem, even though it was not his crew!! I cannot say enough good things about these guys. They go above and beyond to satisfy the customer. If you have the misfortune to need these types of services, call them. They will not disappoint you. Susan
Jason and Angel went above and beyond to make sure our crawlspace met specifications for our buyers. We will definitely use these guys again, should the need arise. If you have an emergency, don't hesitate. Reach out to Jason and get it taken care of the right way!
Our PM was great throughout the process. Had some difficulties with the subcontractor from an timeliness and initial quality perspective but they made it right in the end. The contractor that did the carpet was great, high quality and professional. We had a mishap with another restoration company- was 2 months with no action, SERVPRO bailed us out and completed the work in a few weeks before we had company over the holidays. Thank you!!!!
About Us
SERVPRO of Union County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Union County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Union County can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Union County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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